Robert Riedel Email & Phone Number

Orange County, California Area

Consultant and Senior Architect for the Chief Technical Officer of Skyline/New Leaf Lending a leading domestic home purchase and refinance lender engaged in a comprehensive system automation effort using Microsoft .Net:• Develop high-quality architectural drawings and slideware that helped procure $ millions in investment capital and partner commitments• Implement .Net back-end services API using VS 2013, C#, Entity Framework, SQL Server and multiple other tools including Team Foundation Server in the Microsoft suite for a client-facing web application• Manage a team of six onshore and approximately 15 offshore developers, balancing timelines and time zones against business productivity demands

Western United States

Engaged by the Director of the Western Region as a pre-sales solutions consultant supporting western region account executives, with other post-sales responsibilities in architecture, project and engagement management, and a mandate to improve the professional image of both presales and post-sales organizations; promoted to Practice Manager with responsibility for professional services sales and delivery in the western region:• Rescued multiple client relationships in a troubled service organization using combinations of technical prowess, personal credibility and deep empathy with disillusioned clients – regaining trust and restoring lost revenue streams• Drove $5.5 M in combined license and service sales during first six months of employment, achieving recognition by senior management and an out-of-band promotion• Salvaged a troubled professional services engagement at a major western region client by directly managing engagement personnel, resolving numerous client product and services complaints, and successfully working with client senior management on improved software development practices – account is now one of the largest revenue generators in the region• Regularly assumed [presales and post-sales] responsibilities that insured client success, providing both technical architecture and methodology support for enterprises new to service oriented architecture and integration technology• Founded integration technology and service oriented architecture (SOA) centers-of-excellence for new and existing clients in the Western region Distinguished as the only solutions consultant in the region personally requested by name by senior client management who also generated post-sales revenue as a billable resource

San Francisco Bay Area

Lead Enterprise Architect – 21Tech for Judicial Council of California, Administrative Office of the Courts (AOC), Information Services Division (ISD) (San Francisco, CA): Dec 2009 to March 2011Championed among Information Services Division (ISD) executive management the vision and mission for a new kind of enterprise architecture (EA) within the California judicial branch, formalizing in a widely distributed white paper the concept of business driven EA, which is the foundation for a comprehensive departmental charter and a supporting menu of tactical services and strategic objectives that governs architecture activities within the division.• Develop a complete end-to-end Software Development Lifecycle (SDLC) framework tailored for ISD that formalized ad-hoc processes and establishes architectural governance• Manage statewide enterprise architecture activities and provide technical guidance and architectural oversight of multiple multi-million dollar projects, including a statewide Court Case Management System with a $1B projected price-tag• Craft strategic direction for statewide SOA initiative that offers services to multiple county courts and numerous state and federal agencies using a combination of Sun, TIBCO and Oracle technology• Oversee the development of strategic direction for computer systems, storage technology, networking and software within the judicial branch• Drive the development of policy, standards and procedures that support a cohesive technical architecture foundation for improved government services to the public• Oversee design and development activities of TIBCO PSG consulting group tasked with implementation of common web services for court case management and human resources benefits automation

Engaged by VP of Enterprise Architecture to salvage a troubled project:* Reworked project plan, eliminated organizational obstacles, facilitated team communication, immediately put project back on track -- successfully leading onshore and offshore teams and an unfamiliar organization through a first TIBCO middleware integration effort* Delivered master data management solution for retail items consisting of service enabled legacy systems, multiple aggregate web services and business processes implemented in ActiveMatrix, ADB, BusinessEvents, BusinessWorks, and EMS* Chaired multiple weekly project status meetings with executive management, the Deloitte PMO and other stakeholders – was the public face of the EAI team for all activities* Managed infrastructure acquisition and installation, product stack installation, requirements and design analysis, implementation and support planning

Contracted by TIBCO PSG to restore client confidence and recover a distressed implementation: * Re-engaged formerly disenchanted stakeholders, assessed status, completed requirements and design analysis, established functional priorities, garnered stakeholder approval, and delivered within the original timeframe an event driven web service based B2B application for the daily exchange of over 100,000 insurance claims with external business partners * Eliminated over $1/2M in first year support costs using personal influence and sound technical arguments that resulted in a complete redesign of poorly conceived common data model schemas (XSDs)* Published a roadmap for improved development test efficiency through organizational consolidation that streamlined companywide software quality assurance

Co-authored $500M proposal for Los Angeles County Department of Social Services to improve services and reduce waste with SOA and Aegon International’s SOA three year roadmap.

Staffed and managed a diverse software development organization of 15 to 30 TIBCO/Oracle/J2EE engineers, providing managerial and technical oversight of requirements analysis, design, implementation, deployment and customer support activities.* Built an EAI competency center and delivered over a dozen mission critical projects that automated the supply chain, and modernized B2B, balancing competing schedules, aggressive timelines and limited budget* Authored and executed a comprehensive EDI modernization strategy that replaced legacy EDI on the mainframe with TIBCO BusinessConnect -- assembling and managing a multi-departmental development team.* Integrated internal Oracle ERP system with external shipping carriers, including: FedEx, UPS and Purolator, eliminating hardcopy shipping manifests and paperwork related shipping delays* Established TIBCO software and hardware infrastructure, including bi-coastal disaster recovery capability, working extensively with multiple departments spread across the continental United States