Roberta Rossi Hankins, Mba Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• Developing strategies to align volunteers’ goals with the organization’s mission.
• Streamline internal and external communications and increase volunteer support and retention.

Greater Seattle Area

• Built a small housekeeping company in the Greater Seattle Area. Established a compelling business roadmap and operational model to successfully maintain ‘White Glove’ standards and clientele retention.
• Developed remarkable rapport with customers by building business relationships based on trust. Customer satisfaction was managed by facilitating regular review meetings.
• Identified and managed risks and resources to attend to deliverables on a work package level to uphold quality and benefits standards; therefore, ensured the business’ main constraints of scope and time were operating.
• Recognized for delivering quality above market.

Greater Seattle Area

Redmond, WA, USA

• Managed time efficiently and multi tasked, organized, and cared for triplets (from 5-month till 3 ½ year old), while voiding cultural conflicts and expertly managed diversity by mashing cross-cultural perspectives.
• Promptly adjusted educational approaches to suit ABA (Applied Behavior Analysis) methodologies regarding Autism strategies for personal inter-person communications.

São Paulo City, Brazil

• Successfully represented the agency’s organizational philosophy by creating its corporate visual identity and branding campaign.
• Created an entire campaign for the company's main account Vallée, the biggest animal medicine laboratory in Brazil, resulting in its main product gaining the bestseller position in the industry.
• Managed campaign alignment meetings and creative reviews with senior leaders and stakeholder to design advertising campaigns, promotions, branding strategies, custom illustrations, promotional logos, and catalogs for 5.
• Efficiently executed the prepress procedure of graphic materials for 12 marketing channels, personally negotiating printing, mock ups, and client satisfaction.

São Paulo City, Brazil

• Proposed and managed a project to streamline the dysfunctional business operations system of start-up company,
• Designed and implemented an integrated custom database solution to manage and coordinate the company operations system, resulting in 50% improvement in scheduling requirements and internal communication in the first 2.
• Conducted problem-solving investigations related to efficiency issues in the plant operations. Interacted with operations personnel and provided assembly line solutions to scheduling issues.
• Managed operational aspects of the organization including coordination of resources, project planning, design, production, scheduling, and delivery.

São Paulo Area, Brazil

• Expert image editor created graphic materials for 3D lenticular printing, which requires special colors, image edition, and layout composition knowledge.
• Built exceptional relationships with clients, suppliers, and service providers.
• Frequently conferred with customers to discuss the technology’s features and limitations gaining approval of high-quality 3D-motion graphic materials for events, promotions, freebies, and POP.

Master Of Business Administration (M.B.A.), Project Management, Gpa 3.87

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General, 3.7 Gpa

Bachelor Of Arts (B.A.) In Social Communications, Public Relations, Advertising, And Applied Communication, A

Associate'S Degree, Graphic Design

Activities and Societies: Design and Visual Communications, General