Robert Arroyos Email & Phone Number

San Antonio, Texas, United States

As the Executive Assistant to the Managing Director - General Counsel and board member at CAPTRUST, I play a multifaceted role in supporting the executive leadership and legal operations. I provide advance support in a wide range of complex administrative initiatives aimed at optimizing operational efficiency and enhancing organizational effectiveness. This entails implementing streamlined processes and systems to facilitate smoother workflows and improve productivity.In addition to… Show more As the Executive Assistant to the Managing Director - General Counsel and board member at CAPTRUST, I play a multifaceted role in supporting the executive leadership and legal operations. I provide advance support in a wide range of complex administrative initiatives aimed at optimizing operational efficiency and enhancing organizational effectiveness. This entails implementing streamlined processes and systems to facilitate smoother workflows and improve productivity.In addition to facilitating high-level administrative support, I am deeply involved in collaborating with the mergers and acquisitions (M&A) team in producing, editing, tracking, coordinating, and distributing transactional documents from draft to execution. This involves liaising with internal and external stakeholders to ensure seamless communication and information flow throughout the M&A due diligence process. Furthermore, I assist our legal and compliance team with routine administrative tasks, further contributing to the timely and smooth operations of the General Counsel’s team.With a keen eye for detail and a proactive approach, I strive to uphold the highest standards of excellence in all aspects of my role. By providing invaluable support to our executive leadership and legal team, I play a crucial part in advancing CAPTRUST's strategic objectives and mission success. Show less

Washington, District Of Columbia, United States

Managed the administrative office as the subject matter expert in U.S. Navy policy and procedures. Led projects and programs delivering key capabilities to accomplish the U.S. Navy Office of Information mission. Solved complex administrative problems leading a team of administrators and project managers through issues and to structured solutions.

Worldwide

Washington, District Of Columbia, United States

Enlisted Military Assistant (EMA) to Secretary of Defense Ash Carter and Secretary of Defense (SD) Jim Mattis directly supporting the daily routines of the SD suite, senior staff members, and White House Fellows.

Seoul, South Korea

Supervising a subordinate staff of administrative, technical and clerical personnel. Setting goals and priorities. Preparing schedules for completion of work. Planning and managing a comprehensive administrative support program that includes the spectrum of administrative support services, e.g., budget, administration, personnel, space management, purchasing, information technology management, internal controls, mail, records, acquisitions, communication services and supplies.

Atsugi, Kanagawa, Japan

Supervising a subordinate staff of administrative, technical and clerical personnel. Setting goals and priorities. Preparing schedules for completion of work. Planning and managing a comprehensive administrative support program that includes the spectrum of administrative support services, e.g., budget, administration, personnel, space management, purchasing, information technology management, internal controls, mail, records, acquisitions, communication services and supplies.

San Antonio, Texas, United States

Directly supervise the work of the office, administrative, and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures. Plan, direct, and coordinate the administrative office services. Reviewed official correspondence, resolved customer complaints, and address customers' inquiries regarding policies and procedures. Provide employees with guidance in handling difficult and complex issues and properly resolving escalated complaints or disputes.… Show more Directly supervise the work of the office, administrative, and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures. Plan, direct, and coordinate the administrative office services. Reviewed official correspondence, resolved customer complaints, and address customers' inquiries regarding policies and procedures. Provide employees with guidance in handling difficult and complex issues and properly resolving escalated complaints or disputes. Process, verify, and maintain personnel-related documentation, including staffing, training, grievances, performance evaluations, classifications, and employee leaves of absence. Maintain personnel data for each employee such as address records, performance records, promotion status, arrival and departure dates, and legal matters. Explain military policies, benefits, and procedures to employees. Show less

Seoul, South Korea

Performed Special Security Office Personnel and Information Security related functions. Responsible for the operation of all command Sensitive Compartmented Information Facilities and Sensitive Compartmented Information matters. Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment. Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents. Attend meetings, professional… Show more Performed Special Security Office Personnel and Information Security related functions. Responsible for the operation of all command Sensitive Compartmented Information Facilities and Sensitive Compartmented Information matters. Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment. Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents. Attend meetings, professional seminars, and conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations. Show less

Norfolk, Virginia, United States

Performed Special Security Office Personnel and Information Security related functions. Responsible for the operation of all command Sensitive Compartmented Information Facilities and Sensitive Compartmented Information matters. Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment. Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents. Attend meetings, professional… Show more Performed Special Security Office Personnel and Information Security related functions. Responsible for the operation of all command Sensitive Compartmented Information Facilities and Sensitive Compartmented Information matters. Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment. Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents. Attend meetings, professional seminars, and conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations. Show less