Roberta S. Email & Phone Number

Weymouth, Ma, Us

VERTEX is the go-to professional services firm in the AEC industry with global reach and local expertise. Our growing team is driven to better the natural and built environment.

Scituate, Ma, Us

Atlantic Coast Engineering (“A.C.E.”) is a full-service engineering, surveying and construction management firm with offices in Scituate, MA, Quincy, MA. Hingham, MA and West Palm Beach, FL. Our primary business model is to work with property managers, developers, general contractors, municipalities and other groups on their design, permitting and construction services as needed. Our objective is to meet and exceed our clients project requirements and ensure each project is executed on time and on budget.

Managed the office and sales for a niche company that designs, distributes, and maintains over 1,000 residential and commercial I/A (Innovative/Alternative) On-site Aerobic Waste Water Treatment Plants in Massachusetts. Delivered exceptional client service and communication to a large client base of property managers, homeowners, builders, Boards of Health, The MA Department of Environmental Protection, Septic Designers/Engineers, and Septic installers.During my tenure, I developed and implemented procedures that enabled the company to achieve three-fold growth. Worked as a business analyst with a Microsoft Access database programmer to develop and refine a proprietary database management system that enables the company to run efficiently, prosper and grow. Developed a dispatch procedure for service technicians that enabled accurate tracking and timely resolution of work orders resulting in increased client satisfaction. Hired and trained top-notch associates that deliver superior customer service to a client base of over 2,000 people.Extensive background in residential building and land development.Extensive background in spreadsheet analysis and data manipulation.

Managed the office of a family-owned commercial landscaping and excavating company. Multifaceted responsibilities included A/P, A/R, collections, contract administration, securing job permits, and increasing the customer base through marketing activities.

Shelton, Ct, Us

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Worked with the Director of all US retail stores to organize and facilitate a departmental move. Developed analytical reports in Excel.

Boston, Massachusetts, Us

Managed the integration of new software programs within a prominent investment firm. Facilitated communication between programmers, database designers and end-users for efficient and timely project flow. Capstone project was managing the purchase, customization and data migration of an enterprise-wide Customer Relationship Management platform (Pivotal CRM) that poised the company for growth and excellent client service.

Boston, Massachusetts, Us

Worked as a liaison between department managers and programmers during software development and deployment. Defined, documented and analyzed departmental needs.

Boston, Massachusetts, Us

Telecom manager for a rapidly growing firm with over 100 employees. Identified and purchased voice and data technologies including a centralized phone system (PBX), company wide voice mail, trading desk voice recording system and electronic trading systems. Responsible for R&D, budget creation and management, managing vendors and employee training.

Boston, Massachusetts, Us

Worked under three investment professionals who managed the portfolios of high net worth clients. Responsible for maintaining a high level of communication and client service as well as accurate portfolio reconciliations. Mastered data export functionality from the AS400 mainframe to MS Excel for custom data driven reports for portfolio managers and analysts.

Boston, Ma, Us

Audited institutional retirement plans to insure compliance with state and federal regulations.

Boston, Massachusetts, Us

Managed a group of 10 telephone representatives within a large mutual fund call center. Identified, researched and resolved problems for brokers and shareholders.

Bachelor Of Science - Bs, Business Administration And Marketing

College Prep

College Prep