Robert Aungst Email & Phone Number

• Acted as the primary advisor for technology purchases including the planning, creation, and revision of technology budgets.• Designed and implemented an HP blade server solution that utilizes VMware ESX software and iSCSI network storage to migrate multiple servers to new hardware to achieve a more than 50% cost reduction for server capacity expansion.• Spearheaded the DS-3 line upgrade project including a Websense content filtering server, Cisco ASA 5510 Firewall and 3845 router to achieve a thirty-fold increase in Internet performance.• Planned and installed a server backup solution utilizing Veritas NetBackup and iSCSI network storage, achieving the capacity to take full backups of all servers, reduce file and data restore time, and allow for integration with VMware.• Created several custom websites using .net MVC, C# and SQL including employee sign-in, loaner kits tracking and fellows program application submission.• Created the new www.mathinscience.info website including the creation of all .aspx content pages, .NET C# programming, and Microsoft SQL Server database design. • Presented “A Cookbook for Wireless LAN Success” at the Virginia Society for Technology in Education State Conference 2007.

• Evaluated, recommended, and implemented Altiris Client Management Suite reducing the time required to deploy new computer systems from days to hours.• Identified, acquired and provided the skills needed to take over administration of the Novell Server and network infrastructure, eliminating the need to renew vendor support contracts for these services.• Reduced the time required to make administrative changes to multiple Windows workstations by utilizing programming skills to write scripts for various administrative tasks.• Provided individual and group training to technology team members on various software and networking technologies.

• Provided critical skills needed to support customer requirements resulting in a 95% customer satisfaction index for the southern region. • Implemented an Individual Development Plan that provided coverage for multiple platforms during weekend duty reducing standby workforce by 50%.• Consistently met all contractual requirements for customers by providing timely resolution of problems during unscheduled outages of critical systems, utilizing personal knowledge, systems documentation, and support lines.

• Led the central Virginia area by becoming the sole Spacenet trained customer service representative in the region.• Promoted to Level 2 technician within the first year of employment.• Member of Point of Sale quick response team delivering two hour on site service with four hour fix guarantee to meet contractual obligations of customers.• Completed A+ certification within one week of training to achieve a 100% certified workforce for the company.

B.S., Computer Networking

Engineering & Electronics

Activities and Societies: Chess Club

Hs Diploma, General

Activities and Societies: Baseball