• Created and implemented marketing strategies to drive revenue, lower attrition and increase engagement with Marriott Bonvoy Chase credit card customers• Drove strategic branding direction for Marriott Bonvoy loyalty program integration with cobranded products including all card product refreshes, card member education materials, and all physical and digital marketing efforts• Managed $2.2 MM annual event budget and secured partnership, sponsorship, and exclusive access opportunities to promote loyalty, increase spend, and garner media impressions and brand awareness• Oversaw external creative and event agency teams including yearly scope of work, retainer, budget, goals, and process improvement• Deployed quarterly product upgrade campaigns for the new credit card launch in 2018, totaling the largest product upgrades across the Chase cobrand portfolio; ~500K account upgrades to date through email, digital, direct mail, and paid media

• Strategized and implemented various marketing campaigns to promote loyalty including spend reactivation and accelerator extensions across SPG Amex global cardmember base is US, Canada, UK and Japan• Launched and oversaw first Canadian SPG Amex LTO acquisition offer in 2017 ending with very strong results – 285% of goal with 6,000+ new customers• Executed and managed 7 events for US and Canadian co-brand card members in 2017 in coordination with American Express partners, creative agency, and event agencies

• Managed all media credential applications for the 2014/2015 US Open Tennis Championships• Lead the front desk of the Media Office at the 2014 & 2015 US Open Tennis Championships and handled all ticket requests and media seating for press box

• Assisted the Account Executive for Direct Response Advertising Sales for the Lifetime Channel and processed all DR Ad Sales orders, generated weekly programming grids, and managed invoice adjustments