Robert Baitis Email & Phone Number

North Carolina, United States

Winston-Salem, North Carolina, United States

Atlanta, Georgia, United States

• Accountable for complex enterprise-level multi-domain PIM/MDM implementations and non-implementation Advise & Consult engagements, including solution improvement, expansion, data strategy, and data governance. Managed.
• Empowered Sales and Account Management units in securing novel ventures within both established and new client domains, yielding revenue influx of over $12M over span of three years.
• Spearheaded development and execution of Change Management strategies, driving widespread organizational integration and acceptance of novel data management methodologies.
• Established enduring client partnerships as their trusted advisor, cultivating contentment, and uncovering fresh avenues for business growth among current clientele.
• Accelerated new team members' integration into project activities, reducing onboarding time by up to two months and bolstering team morale.
• Maintained robust portfolio comprising 10-15 enterprise clients, surpassing annual sales revenue targets of $5M.

Global

• Supervised entire client lifecycle for assigned portfolio, including sales support, implementation, and post-implementation efforts to optimize client satisfaction and increase sales opportunities. Cooperated.
• Orchestrated more than 20 successful Sales and Implementation cycles of organization Enable PIM/MDM solution, guaranteeing seamless integration and optimal performance.
• Oversaw client portfolio exceeding $8M in annual value, showcasing strong aptitude for growing key accounts.
• Built impactful relationships with EnterWorks' Partners, facilitating seamless collaboration, and ensuring consistent delivery of high-quality executions.
• Developed streamlined spreadsheet estimation tool encompassing critical aspects of EW system functionality, integration count, data scale, training, testing, and data migration, aligning with EW's rate card.
• Slashed project estimation time by 50% while enhancing uniformity, accomplishing initial precision rate of +/- 20%, subject to adjustments following scoping and discovery workshops.

Greater Atlanta Area

• Led digital content and data management program, assuring solutions aligned with requirements. Improved data quality and management procedures, elevating product information for multi-channel distribution. Streamlined.
• Directed $10 million project portfolio for Digital Content systems, overseeing Product and Master Data Management, as well as multi-channel integrations with e-Commerce, B2B, and store Point-of-Sale systems.
• Introduced refined change management and data governance programs, harmonizing state-of-the-art technologies with business imperatives and operational workflows.
• Amplified presence and utilization of Stibo STEP PIM/MDM solution organization-wide, driving widespread adoption with 5 GPC subsidiaries successfully embracing solution within 15-month span.

Kennesaw, GA

• Headed customer success initiatives, attaining optimal satisfaction and value realization. Aligned cross-functional teams and stakeholders to deliver on project goals and increase client experiences. Liaised between.
• Achieved 100% maintenance renewal rate and secured over $1M in annual incremental sales by partnering closely with Sales teams and Account Managers to drive maintenance renewal process and identify new sales.
• Attained objectives and overall customer satisfaction by orchestrating cross-functional teamwork across customer lifecycle.
• Built and maintained strong relationships with decision makers, key internal stakeholders, and their associated work teams as trusted advisor, leveraging in-depth understanding of customers' businesses.

Greater Atlanta Area

• Administered Sales and Professional Services programs, specializing in revitalizing "at risk" accounts to ensure favorable outcomes and maximize customer contentment. Partnered with cross-functional teams to develop.
• Managed P&L accountabilities exceeding $500,000 annually per account across 20-client portfolio.
• Enhanced client operational and business processes through strategic utilization of Stibo's products, services, and support solutions by cooperating with clients.
• Pioneered Delivery Enablement framework, ensuring meticulous evaluation of Professional Services contracts and effort estimates. Evaluated over $10M in contract proposals within the initial 6 months.

Greater Atlanta Area

• Managed distributed Research & Development team of 25-30 members responsible for design and performance enhancements of Manhattan's warehouse management, labor management, and inventory management systems.
• Designed deployment solutions for Manhattan's suite of supply chain solutions to meet customer operational requirements and financial constraints. The scope of designs included hardware sizing, virtualization, high.
• The team supported over 100 site implementations in two years for large enterprise customers.
• Drove product enhancements and adoption of new technologies, such as hardware virtualization, across 10 of Manhattan’s product offerings.
• Conducted bi-annual performance benchmarks of Manhattan's Warehouse Management and Labor Management applications, which resulted in performance tuning and design improvements.

Bachelor'S Degree, International Business

Master Of Science (Ms), Information Technology