At Scalink, a national startup specializing in SaaS software for franchise management, I played a pivotal role in developing and maintaining a comprehensive suite of modules and functions. Notable areas of expertise include:- Sales Module: Implemented a dynamic CRM system with customized process configuration and execution.- Lead Reception: Streamlined lead acquisition through various channels, including WCF, webhooks, Facebook Lead Ads, and real-time consumption from specific REST APIs.- Extranet: Designed and managed an Extranet platform with a user-friendly CMS and product sales capabilities.- Performance: Contributed to the creation of a custom balance register.Moreover, I successfully integrated our software with third-party systems, including Google, DocuSign, Azure, and Backblaze. These integrations enhanced our software's capabilities and provided our clients with a seamless and comprehensive solution.My technical skills and contributions revolved around .NET technologies, Web Forms, Bootstrap, JavaScript, Angular JS, and Microsoft SQL Server. This experience equipped me with a deep understanding of software development in a dynamic startup environment.

I was responsible for a variety of tasks, including:- Maintenance and Installation: I efficiently carried out the maintenance and installation of small, medium, and large printers, ensuring they operated with optimal performance.- Customer Support: I provided exceptional customer support, both in-person and remotely, addressing technical issues, troubleshooting problems, and delivering solutions with a focus on customer satisfaction.- Problem Solving: I conducted detailed analyses to identify and efficiently resolve electronic and technical issues, minimizing downtime for customers.- Inventory Control: I managed and maintained control of parts and supplies inventory, ensuring that the necessary components were always available when needed.- Documentation Development: I created detailed documentation for maintenance procedures, contributing to streamlining future service tasks and ensuring consistency in operations.- Service Quality Control: I ensured the quality of service provided to customers by adhering to established standards and best practices.- Equipment Upgrades: I participated in equipment upgrade projects, enhancing the performance and capabilities of electronic devices.This experience enhanced my technical skills, attention to detail, and my ability to provide high-quality service to customers. It was a valuable step in my career, and I continue to apply the skills and knowledge.

Support for internal users; installation, maintenance and updating of microcomputers; control of audiovisual rooms; assembly of equipment and support for events; resource management.

Support for internal users; installation, maintenance and updating of microcomputers.