Robert Bardwell Email & Phone Number

Lakewood, Oh, Us

London, Gb

I lead a team of product managers & BI analysts delivering real estate/workplace technologies to enable flexibility and choice in where and how EY's 350,000 people work.Our teams work to build positive user experiences for workplace solutions including Reserve (EMS desk and conference booking, hoteling), Real Estate Analytics (Power BI), Visual Communications and Interaction (Poppulo), EY Workplace (Tririga lease & space management), OneBadge Physical Access (C-Cure 9000), Guest registration (ProxyClick), Smart lockers (Vecos). We currently manage multiple custom development initiatives, global automation solutions, Teams chat bots and Power Platform low code solutions, and integrate with EY's smart building IoT platform. Contribute to AI Community of Practice on generative AI use cases and pilot programs.

London, Gb

Oversee team of EY product managers supporting smart workplace products, desk and conference booking solutions, visual communications program and contact tracing solutions.

London, Gb

• Manage technologies that support the EY@Work strategy, including hoteling, meeting & conference center solutions, digital signage, visual communications, contact tracing• Develop Power BI reporting solutions for regional leadership teams• Build automation function within Real Estate Technology leveraging Microsoft Power Platform, Power Automate, Power Apps to create low-solutions• Identify and oversee automation/RPA initiatives within EY's Real Estate function• Transform regional solutions into a globally integrated platform

Austin, Texas, Us

Lead global software & digital workplace strategy rollouts for global accounts in banking, legal and professional services sectors. Acted as success manager for key accounts, advocating for the customer with product teams, achieving 100% retention of accounts over 4 year period, identifying expansion opportunities & developing custom training. Design technical solutions & advise on industry leading practices for executing successful hospitality, flexible workplace, and real estate utilization initiatives. Manage entire software implementation cycle from solution design to execution and implementation. Designed SQL-driven data conversion processes to migrate legacy data. Led company in billable consulting revenue over 4 year tenure.

London, Gb

Manage Americas hoteling (flexible workspace & meeting space) application.Oversee support infrastructure, process engineering & project management, Cisco telephony integration & data migration. Design and development of strategic reporting & data modeling for visualizing actual real estate utilization using IP network location, security badge integration and VoIP phone switching. SQL Server database development, reporting and data visualization production to help Real Estate Services define and support space utilization benchmarks.

Cleveland, Oh, Us

Entertain, amuse and engage Cleveland sports fans.Performed "Take Me Out To The Ballgame" and other favorites, as well as selecting all in-house music and working with players to arrange batter music for plate appearances.

London, Gb

Configuration and support of Cisco & Microsoft technologies (Cisco Call Manager VoIP, LAN, WAN, Wireless LAN)

Valley City, Ohio, Us

Provide technology help desk support to internal staff. Developed database-driven call ticketing system for internal usage.