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Accomplished Information Technology Professional with over 25 years experience delivering outstanding service, products, and results across many facets of the IT sector seeking a software development managerial role to leverage my experience and provide immediate value. Significant experience in a Fortune 500 ERP environment delivering outstanding products and services. Self starter, fast learner, rapidly picking up new technologies as needed to get projects delivered and issues resolved. Familiar with many different IT technologies including J2EE, EJB, JPA Java, Spring, JavaScript, Oracle, PL/SQL, AWS, and Web Service technology. Superb team member, listening and understanding the business needs, ultimately delivering products that meet the business need. Deep experience in management, up to the Director level, illustrating ability to communicate at all levels. Possession of sharp troubleshooting skills, attentiveness to detail, and excellent problem solving with relentless pursuit of root cause corrective actions.
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Sr Manager - Software EngineeringMaximus Feb 2018 - PresentMclean, Virginia, Us• Shared services manager, responsible for 180 software development engineers. Responsibilities included project assignment, ongoing development training, certification, hiring and retention. Technology stack included J2EE, SpringMVC, Java, .NET, and numerous front end UI stacks. • Assisted in the implementation of Contract-to-Hire program resulting in over 20 hires reducing turnover rate by hiring quality up front. Implemented standardized job descriptions, phone screen best practices, and technical interviews with the implementation of follow-on technical interviews and suggested questions in an interview question bank.• Converted nearly 40 individuals from Contract to Full Time Employment, providing Maximus a long term work force, improving overall stability.• As an additional responsibility, project manager for Oracle to PostgreSQL Proof of Concept for Enrollment Broker. Worked to migrate existing application into Postgres running on AWS, EC2 instances. This included a data definition update, data migration, and a significant update to the persistence layer. Followed through with full user acceptance testing and performance testing. -
Manager, Software EngineeringMaximus Oct 2016 - Feb 2018Mclean, Virginia, UsManager of 19 development resources, working projects through 6 development leads for MAXIMUS Enrollment Broker operations (MAXeb), allowing Medicaid and CHIP clients to select a Managed Care Organization in the State of Texas.Improved delegation and accountability by creating a weekly lead meeting where we review project status and technical direction.Enhanced employee retention by identifying and working to convert valuable contractors to Full Time Employees.Stabilized Enrollment Broker applications by implementing a stabilization process to review and work internal MAXIMUS issues, reducing errors in processing Enrollment Broker selections.Responded to many request from the MAXIMUS customer (Texas HHSC) for updates to our processing, stability, and security stance.Implemented Single Sign On (SSO) with Texas ‘Your Texas Benefits’ SSP to MAXIMUS Enrollment Broker SSP allowing for a seamless experience for Texas Medicaid and CHIP clients during online enrollment selection.Implemented several security projects to improve the overall security stance in response to several Texas audits, including password complexity and ‘Incident Review’ application shutdown and migration into MAXeb.Participated in an Medicaid Expansion for Texas, expanding Managed Care further to additional 40,000 clients for a total of 3.8 million Medicaid clients.Technology stack includes JSF, SpringMVC, iBATIS, SQL, Oracle, JSP, Javascript, Struts -
Senior Software Consultant - Java DeveloperArc Jan 2014 - Oct 2016Senior Software Java Developer - Health and Human Services, State of Texas (2014-2016)Senior developer of an application architecture upgrade from Adobe Flex / JDBC / OC4J / Oracle to new architecture including WebSphere, JPA, J2EE 5, EJB 3, JSP, Java 6, SQL, Oracle, JMS, SOAP, Restful Web Services, and Javascript. Application processed documentation for Medicaid Eligibility.Software Development Lead for performance improvement project creating parallel processes to update associated applications in the background.Agile Scrum Lead. Oversaw development and testing processes for several sprint cycles. Lead the coding effort for an integrated task management system, thereby reducing the overall workload for business community from 200k tasks to 32k tasks and the ability to keep up with daily workload.
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Contractor/ConsultantTimoleon Software Jul 2009 - Apr 2014Assisted in the migration of 15,500 master customer pricing configurations involving 7 million contract items. Acted as project management and key functionality designer, gathering issues and design requests. Closed over 300 issues and implemented several key items of functionality, resulting in no issues in the migration of the final wave. Independently contributed to testing with several hundred validation scripts utilizing ksh, PL/SQL, and Oracle, identifying many data quality issues prior to data loads.Assisted in the development of web application upgrade to IE8. Allowed customer to migrate from an aging ERP VB client, saving costs with consistency and reduced maintenance, utilizing J2EE, JBoss, Java, Maven, and Javascript.Designed and implemented an ERP interface between Oracle Financials and Proprietary ERP software utilizing webMethods, C, Pro-C, and PL/SQL on an Oracle database. Interface allowed for synchronization of vendors, purchase order status, receipts, returns and vendor payments, receiving positive visibility and compliments from the customer CIO.Designed and implemented an interface between proprietary routing software and ERP software utilizing webMethods, C, Pro-C, and PL/SQL on an Oracle database. Allowed business to alter PO receipt process. Vendors could request product pickup via web site, allowing for anticipated $1M savings per year. Received departmental award as a contractor, a feat normally saved for employees.Assisted in the development of an automated process to allow transfers between various customer-site warehouses. Allowed for the synchronization of costs during transit, saving millions in inventory write-off costs. Allowed customer site to transition and shutdown one of its many warehouse management systems. -
Manager, Customer EscalationsDot Hill Systems May 2008 - Oct 2008Longmont, Co, UsResponsible for technical escalations and failure analysis for external storage arrays. Report directly to the VP of Quality with 9 direct reports, providing engineering resources to troubleshoot and resolve direct customer issues. Management of outsourced Level 1/2 Service desk, based out of Chennai, India.Implemented tracking of internal engineering escalations, creating a process to weekly review internal engineering change requests, reducing time to resolve issues.Created a process interface into Engineering, prioritizing and allocating issues within the Storage Array hardware and software, providing customers with a solid communication on improvement plans and implementations. -
ConsultantIcs Dec 2007 - May 2008Responsible for engineering assessment of disk erasure suite for Sun Services, a division of Sun Microsystems. Responsible for project management and hands-on delivery of Engineering Requirement Specification, Use Cases, Test Processes, Implementation Processes, and Service Certification across Sun Product line. Product suite includes x86 and SPARC chip-set servers, Fiber Channel, SCSI, SAS, and iSCSI external storage arrays (SAN and NAS), and stand alone IDE, SATA, SCSI, and FC-AL disk drives. -
Director, It OperationsCorporate Express Aug 2005 - Sep 2007Mascot, Nsw, AuManaged two direct reports and over 25 staff responsible for Unix/Linux Services, Data Center Services, Windows Services, AS400 Services and IT Operations Project Management. Over 500 servers spread across the North America at more than 200 locations. Over 150 TB data storage, running on EMC Fibre Based SAN, Net Appliance NAS, and Dell SAS. 7500 square feet of data center, spread across Broomfield, Colorado and Omaha, Nebraska. Over $9 million annual budget spread across four departments. Contract Management for Outsourced Windows and AS400 Management -
Infrastructure Program / Project ManagerCorporate Express Feb 2003 - Aug 2005Mascot, Nsw, AuScheduling, planning and implementation of major activities for IT Operations. Reported to VP of Ops with two direct reports. Managed Change Control Process and weekly operational review meetings for all IT operations departments. -
Manager, Tier 2 Application SupportCorporate Express Oct 2000 - Feb 2003Mascot, Nsw, AuManaged Tier 2 Application Support Team supporting an E-Commerce and Legacy Order Entry System, Data Warehouse System, and Warehouse Management System for a combined $25 million per day revenue, running on Solaris 8 platforms with Oracle 8 databases. Reported to VP of IT Operations with 3 direct reports and over 30 team members. -
Manager, Software Configuration ManagementCorporate Express Nov 1998 - Sep 2000Mascot, Nsw, AuSelected and implemented new Software Configuration Tool. Implemented Clear Case for HPUX, Solaris and Windows NT for an Order Entry System, Data Warehouse System and Warehouse Management System, composed of over 100,000 lines of code and over 250 executables. Reported to VP of Development with three direct reports. -
Software DeveloperCorporate Express Apr 1998 - Nov 1998Mascot, Nsw, AuPerformed technical design, coding, implementation and testing of legacy conversion system written in Pro-C and embedded SQL for order entry system. Debugged and queried test data in a Unix based Oracle system. -
Project Manager, Network Capacity TeamUs West Sep 1997 - Apr 1998London, GbAssisted in the process improvement of the Network Capacity Team. -
Nuclear Propulsion OfficerUs Navy Jun 1992 - Sep 1997Washington, Dc, Us -
Mmi Programer, Co-Op StudentDsc Jun 1988 - May 1992Ca
Robert Bender Skills
Robert Bender Education Details
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Southern Methodist UniversityComputer Engineering
Frequently Asked Questions about Robert Bender
What company does Robert Bender work for?
Robert Bender works for Maximus
What is Robert Bender's role at the current company?
Robert Bender's current role is Sr Manager - Software Engineering at Maximus.
What is Robert Bender's email address?
Robert Bender's email address is ro****@****ail.com
What schools did Robert Bender attend?
Robert Bender attended Southern Methodist University.
What skills is Robert Bender known for?
Robert Bender has skills like Unix, Integration, Agile Methodologies, Data Center, Sdlc, Oracle, Databases, Program Management, Testing, Project Management, Business Analysis, Business Intelligence.
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