Robert Bender Email & Phone Number

Mclean, Virginia, US

• Shared services manager, responsible for 180 software development engineers. Responsibilities included project assignment, ongoing development training, certification, hiring and retention. Technology stack included.
• Assisted in the implementation of Contract-to-Hire program resulting in over 20 hires reducing turnover rate by hiring quality up front. Implemented standardized job descriptions, phone screen best practices, and.
• Converted nearly 40 individuals from Contract to Full Time Employment, providing Maximus a long term work force, improving overall stability.
• As an additional responsibility, project manager for Oracle to PostgreSQL Proof of Concept for Enrollment Broker. Worked to migrate existing application into Postgres running on AWS, EC2 instances. This included a data.

Mclean, Virginia, US

Manager of 19 development resources, working projects through 6 development leads for MAXIMUS Enrollment Broker operations (MAXeb), allowing Medicaid and CHIP clients to select a Managed Care Organization in the State of Texas.Improved delegation and accountability by creating a weekly lead meeting where we review project status and technical.

Senior Software Java Developer - Health and Human Services, State of Texas (2014-2016)Senior developer of an application architecture upgrade from Adobe Flex / JDBC / OC4J / Oracle to new architecture including WebSphere, JPA, J2EE 5, EJB 3, JSP, Java 6, SQL, Oracle, JMS, SOAP, Restful Web Services, and Javascript. Application processed documentation for.

Assisted in the migration of 15,500 master customer pricing configurations involving 7 million contract items. Acted as project management and key functionality designer, gathering issues and design requests. Closed over 300 issues and implemented several key items of functionality, resulting in no issues in the migration of the final wave. Independently.

Longmont, CO, US

Responsible for technical escalations and failure analysis for external storage arrays. Report directly to the VP of Quality with 9 direct reports, providing engineering resources to troubleshoot and resolve direct customer issues. Management of outsourced Level 1/2 Service desk, based out of Chennai, India.Implemented tracking of internal engineering.

Responsible for engineering assessment of disk erasure suite for Sun Services, a division of Sun Microsystems. Responsible for project management and hands-on delivery of Engineering Requirement Specification, Use Cases, Test Processes, Implementation Processes, and Service Certification across Sun Product line. Product suite includes x86 and SPARC.

Mascot, NSW, AU

Managed two direct reports and over 25 staff responsible for Unix/Linux Services, Data Center Services, Windows Services, AS400 Services and IT Operations Project Management. Over 500 servers spread across the North America at more than 200 locations. Over 150 TB data storage, running on EMC Fibre Based SAN, Net Appliance NAS, and Dell SAS. 7500 square.

Mascot, NSW, AU

Scheduling, planning and implementation of major activities for IT Operations. Reported to VP of Ops with two direct reports. Managed Change Control Process and weekly operational review meetings for all IT operations departments.

Mascot, NSW, AU

Managed Tier 2 Application Support Team supporting an E-Commerce and Legacy Order Entry System, Data Warehouse System, and Warehouse Management System for a combined $25 million per day revenue, running on Solaris 8 platforms with Oracle 8 databases. Reported to VP of IT Operations with 3 direct reports and over 30 team members.

Mascot, NSW, AU

Selected and implemented new Software Configuration Tool. Implemented Clear Case for HPUX, Solaris and Windows NT for an Order Entry System, Data Warehouse System and Warehouse Management System, composed of over 100,000 lines of code and over 250 executables. Reported to VP of Development with three direct reports.

Mascot, NSW, AU

Performed technical design, coding, implementation and testing of legacy conversion system written in Pro-C and embedded SQL for order entry system. Debugged and queried test data in a Unix based Oracle system.

London, GB

Assisted in the process improvement of the Network Capacity Team.

Washington, DC, US

CA