Robert Bender Email & Phone Number

Mclean, Virginia, Us

• Shared services manager, responsible for 180 software development engineers. Responsibilities included project assignment, ongoing development training, certification, hiring and retention. Technology stack included J2EE, SpringMVC, Java, .NET, and numerous front end UI stacks. • Assisted in the implementation of Contract-to-Hire program resulting in over 20 hires reducing turnover rate by hiring quality up front. Implemented standardized job descriptions, phone screen best practices, and technical interviews with the implementation of follow-on technical interviews and suggested questions in an interview question bank.• Converted nearly 40 individuals from Contract to Full Time Employment, providing Maximus a long term work force, improving overall stability.• As an additional responsibility, project manager for Oracle to PostgreSQL Proof of Concept for Enrollment Broker. Worked to migrate existing application into Postgres running on AWS, EC2 instances. This included a data definition update, data migration, and a significant update to the persistence layer. Followed through with full user acceptance testing and performance testing.

Mclean, Virginia, Us

Manager of 19 development resources, working projects through 6 development leads for MAXIMUS Enrollment Broker operations (MAXeb), allowing Medicaid and CHIP clients to select a Managed Care Organization in the State of Texas.Improved delegation and accountability by creating a weekly lead meeting where we review project status and technical direction.Enhanced employee retention by identifying and working to convert valuable contractors to Full Time Employees.Stabilized Enrollment Broker applications by implementing a stabilization process to review and work internal MAXIMUS issues, reducing errors in processing Enrollment Broker selections.Responded to many request from the MAXIMUS customer (Texas HHSC) for updates to our processing, stability, and security stance.Implemented Single Sign On (SSO) with Texas ‘Your Texas Benefits’ SSP to MAXIMUS Enrollment Broker SSP allowing for a seamless experience for Texas Medicaid and CHIP clients during online enrollment selection.Implemented several security projects to improve the overall security stance in response to several Texas audits, including password complexity and ‘Incident Review’ application shutdown and migration into MAXeb.Participated in an Medicaid Expansion for Texas, expanding Managed Care further to additional 40,000 clients for a total of 3.8 million Medicaid clients.Technology stack includes JSF, SpringMVC, iBATIS, SQL, Oracle, JSP, Javascript, Struts

Senior Software Java Developer - Health and Human Services, State of Texas (2014-2016)Senior developer of an application architecture upgrade from Adobe Flex / JDBC / OC4J / Oracle to new architecture including WebSphere, JPA, J2EE 5, EJB 3, JSP, Java 6, SQL, Oracle, JMS, SOAP, Restful Web Services, and Javascript. Application processed documentation for Medicaid Eligibility.Software Development Lead for performance improvement project creating parallel processes to update associated applications in the background.Agile Scrum Lead. Oversaw development and testing processes for several sprint cycles. Lead the coding effort for an integrated task management system, thereby reducing the overall workload for business community from 200k tasks to 32k tasks and the ability to keep up with daily workload.

Assisted in the migration of 15,500 master customer pricing configurations involving 7 million contract items. Acted as project management and key functionality designer, gathering issues and design requests. Closed over 300 issues and implemented several key items of functionality, resulting in no issues in the migration of the final wave. Independently contributed to testing with several hundred validation scripts utilizing ksh, PL/SQL, and Oracle, identifying many data quality issues prior to data loads.Assisted in the development of web application upgrade to IE8. Allowed customer to migrate from an aging ERP VB client, saving costs with consistency and reduced maintenance, utilizing J2EE, JBoss, Java, Maven, and Javascript.Designed and implemented an ERP interface between Oracle Financials and Proprietary ERP software utilizing webMethods, C, Pro-C, and PL/SQL on an Oracle database. Interface allowed for synchronization of vendors, purchase order status, receipts, returns and vendor payments, receiving positive visibility and compliments from the customer CIO.Designed and implemented an interface between proprietary routing software and ERP software utilizing webMethods, C, Pro-C, and PL/SQL on an Oracle database. Allowed business to alter PO receipt process. Vendors could request product pickup via web site, allowing for anticipated $1M savings per year. Received departmental award as a contractor, a feat normally saved for employees.Assisted in the development of an automated process to allow transfers between various customer-site warehouses. Allowed for the synchronization of costs during transit, saving millions in inventory write-off costs. Allowed customer site to transition and shutdown one of its many warehouse management systems.

Longmont, Co, Us

Responsible for technical escalations and failure analysis for external storage arrays. Report directly to the VP of Quality with 9 direct reports, providing engineering resources to troubleshoot and resolve direct customer issues. Management of outsourced Level 1/2 Service desk, based out of Chennai, India.Implemented tracking of internal engineering escalations, creating a process to weekly review internal engineering change requests, reducing time to resolve issues.Created a process interface into Engineering, prioritizing and allocating issues within the Storage Array hardware and software, providing customers with a solid communication on improvement plans and implementations.

Responsible for engineering assessment of disk erasure suite for Sun Services, a division of Sun Microsystems. Responsible for project management and hands-on delivery of Engineering Requirement Specification, Use Cases, Test Processes, Implementation Processes, and Service Certification across Sun Product line. Product suite includes x86 and SPARC chip-set servers, Fiber Channel, SCSI, SAS, and iSCSI external storage arrays (SAN and NAS), and stand alone IDE, SATA, SCSI, and FC-AL disk drives.

Mascot, Nsw, Au

Managed two direct reports and over 25 staff responsible for Unix/Linux Services, Data Center Services, Windows Services, AS400 Services and IT Operations Project Management. Over 500 servers spread across the North America at more than 200 locations. Over 150 TB data storage, running on EMC Fibre Based SAN, Net Appliance NAS, and Dell SAS. 7500 square feet of data center, spread across Broomfield, Colorado and Omaha, Nebraska. Over $9 million annual budget spread across four departments. Contract Management for Outsourced Windows and AS400 Management

Mascot, Nsw, Au

Scheduling, planning and implementation of major activities for IT Operations. Reported to VP of Ops with two direct reports. Managed Change Control Process and weekly operational review meetings for all IT operations departments.

Mascot, Nsw, Au

Managed Tier 2 Application Support Team supporting an E-Commerce and Legacy Order Entry System, Data Warehouse System, and Warehouse Management System for a combined $25 million per day revenue, running on Solaris 8 platforms with Oracle 8 databases. Reported to VP of IT Operations with 3 direct reports and over 30 team members.

Mascot, Nsw, Au

Selected and implemented new Software Configuration Tool. Implemented Clear Case for HPUX, Solaris and Windows NT for an Order Entry System, Data Warehouse System and Warehouse Management System, composed of over 100,000 lines of code and over 250 executables. Reported to VP of Development with three direct reports.

Mascot, Nsw, Au

Performed technical design, coding, implementation and testing of legacy conversion system written in Pro-C and embedded SQL for order entry system. Debugged and queried test data in a Unix based Oracle system.

London, Gb

Assisted in the process improvement of the Network Capacity Team.

Washington, Dc, Us

Ca