Robert Bill Email & Phone Number

Redmond, Washington, Us

Milwaukee, Wi, Us

• Provide guidance to administrators of enterprise organizations about enabling and configuring Office 365 ATP and Defender ATP via Intune, SCCM, or GPO.• Help drive readiness of my team of engineers by hosting weekly sync calls, mock calls, and mentorship.• Help the business drive adoption of the services which has been recognized by my leadership team.• I advised my leadership team which shaped the scope the processes for the ATP project.• I’ve developed business process flow and identified business process handshakes so the transfer between engineers is seamless for different technologies. • I help foster my experience and deliver it through step by step documents to help the newer engineers.

Milwaukee, Wi, Us

• Work remotely and provide guidance for Azure Active Directory Premium and Intune.• Make sure the customer is successful in implementing policies to protect their organizations data.• Use screen sharing tools to walk the customer through configuration and enablement of AADP and Intune.• Use internal tools to track customers and provide data cleanup and data quality for accurate reporting.• Provide insight for any awareness or gaps that are found in the work process or customer blocker.• Identifying and contacting relevant stakeholders to discover existing usage and potential future needs• Applying knowledge of Office 365 and Enterprise Mobility + Security workloads to specific customer business needs and positioning the benefits of the full M365 suite and complimentary solution stack components to help in solving customer challenges.• Maintaining high level of data quality and hygiene to enable rapid and reliable reporting to all stakeholders• Build strong client relationships with customer technology executives and decision makers to initiate and drive business strategy discussions around industry drivers and workloads.

Milwaukee, Wi, Us

• Work with Office 365 customers throughout their technical implementation. • Guide and walk through Networking and Security requirements as applicable. • Guide and walk through Active Directory remediation requirements. • Support customers with the implementation such as Azure AD Connect, Active Directory Federation Services (ADFS), and Exchange Hybrid coexistence. • Help organizations with SharePoint enablement, preparation, and migration guidance from Files Shares, SharePoint Server, Gapps, and Box to Office 365.• Maintaining a high level of data quality and hygiene to enable rapid and reliable reporting to all stakeholders.• Uncovering potential customer blockers and direct customers to a solution.• Collect and submit relevant customer and process feedback to help drive and improve internal processes.

Deerfield Beach, Fl, Us

Paris, Île-De-France, Fr

Manages group of 15-20 Office 365 technicians for Office 365, should they have any questions, or escalations directly to Microsoft in which I take over the case until resolution.Join in on sales calls with future clients to provide feedback on their current infrastructure and migration path to Office 365 from their existing solution. Up-Training for existing employees for new features and functionality in Office 365.