Robert Mackenzie Email & Phone Number

Melbourne, Victoria, Australia

• I utilise career experience and industry knowledge to provide training, Interim Management and Consultancy to Managers, General Managers, and Dealer Principals; spearhead business development, infrastructure design.
• New, Used and Commercial vehicle sales, Service and Parts.
• Under my management we consistently exceeded expectations in all areas of the business.
• Customer satisfaction results well in excess of National Average. PM Automotive Group Epping and Canberra Interim Dealer PrincipalI took care of these dealerships in the absence of a full-time Dealer Principal. I was.

Melbourne, Victoria, Australia

* Research consumer behaviour* Research employee and organisational behaviour* Create end to end learning and development program* High performance coach

Melbourne, Australia

I provided outstanding results for the Kia and Chrysler, Jeep, and Dodge franchises with direct report to the Dealer Principal, successfully developed the Kia brand that ensured a viable sale of the franchise.The following are highlights of the value I brought to the position: Established the Jeep dealership and drove change in daily practices to drive.

Melbourne, Australia

apd provides Consultancy & training on behalf of manufacturers within dealer networks, specialising in Sales, Used cars and aftersalesSERVICES OFFERED> A state of the art, efficient and easy to use Customer Satisfaction Indexing program> Dealer proficiency studies and Network development> Dealership Business Management planning programs> Service & Sales.

Johannesburg Area South Africa

MTS provides Change Management, Consultancy & training on behalf of manufacturers within dealer networks, specialising in Sales and Used carsAs Managing Director, in addition to managing the finances and staff, I was responsible for the negotiation, development, implementation and delivery of successful used car programs for Volvo, Land Rover, Jaguar.

Johannesburg Area, South Africa

MITAC was a UK based automotive consultancy with contracts throughout the UK, Europe and South AfricaTASKS > Development, implementation and management of all programs introduced to South Africa> Attended several "Train the Trainer" courses at MITAC's UK office> Ensured that all customer & dealer reports were submitted accurately and timeously>.

Midrand South Africa

Sandown Motors - Authorised Mercedes Benz & Honda DealershipTASKS> Manage and oversee departmental managers for New & Used vehicles, Service & Parts> Work with and maintain good relationships with Mercedes Benz SA> Meeting budgeted requirements in terms of vehicle, service and parts sales> Maintain high standards of customer satisfaction

Midrand South Africa

A Service station situated on both sides of the busiest highway in South AfricaTASKS> Employed and managed a staff of 310 people. > Ensured the business operated efficiently on a 24 hour, 7 day a week basis. > Managed 2 restaurants, 2 convenience stores and 56 petrol pump points > Responsible for all the finances, and staffACHIEVEMENTS> Grew the business.

Johannesburg Area, South Africa

A wholly owned subsidiary of BMW South AfricaTASKS> Sales Executive > Fleet Sales Manager - Responsible for all fleet sales and ensured fleet owners had consistently high levels of service > Sales Manager - Responsible for maintenance of correct stock levels and ageing, a team of 8 sales staff and fleet department to ensure budgeted targets were met and.