Robert W. Berg Email & Phone Number

Responsible for the creation and maintenance of software products created by the LCS Division of Plexis Healthcare Systems. Take functional specifications and create implementation specs as well as code the functionality outlined in the functional specification.

Schaumburg, IL.

• Subject Matter Expert for the RxCLAIM Development Government Program team. Primarily responsible for all Explanation of Benefits reports and ensured adherence to Medicare Part D guidelines.
• Assisted in product development and effectively presented information and responses to questions from clients, management and technical associates.
• Provided technical guidance to System Analyst on Functional Requirements Document. Confirmed technical specifications meet development and organizational standards. Provided initial SWAG and final quote based on.
• Maintained Explanation of Benefits Data Dictionary. Created Technical Design Document and Developer Unit Test documents for quality and audit artifacts adhering to department standards.
• Assisted the Prescription Drug Event team. Participated and contributed technical guidance as needed in CFT, Change Request, and Estimation meetings.

Schaumburg, IL.

• Supported the design, development and maintenance of the RxEXPRESS Home Delivery Pharmacy system. Expert in Order/Prescription processes, front-end Order Workflow queue management, Order Exception control and queue.
• Enhanced order workflow management and streamline user interface increasing prescription/order volume by 20%.
• Completed, delivered and implemented over 500+ projects within development release schedule and budget.
• Developed and deployed data conversion programs for the purpose of exporting data for shutdown of the RxEXPRESS Home Delivery Pharmacy system. Team effort responsible for making a seamless integration occur on time and.
• Designed and created subsystem to update front-end inventory quantity on-hand, acquisition cost and average acquisition cost to reflect back-end dispensing location. Eliminating the need for user input and user errors.
• Maintained Purchase Ordering subsystem complying to EDI standards for 810 Invoice, 850 Purchase Order and 855 Acknowledgement.

Lombard, IL

• Designed and developed a state of the art Windows prescription dispensing system application.
• Designed and created the application dialogs as described in the system requirement’s document.
• Created dialog classes, defined the class member variables and class member functions.
• Derived and inherited new classes from MFC control classes for the purpose of enhancing the functionality beyond normal behavior while providing standardization within the application.
• Customized classes and used third party libraries to support additional functionalities.
• Thorough understanding of SDI and MDI document/view architecture, MFC control classes, menus, toolbars and status bars, event handling, messaging, templates and collections.

Lombard, IL

Designed and developed new applications for a prescription dispensing system; including the interface applications to communicate with third party prescription dispensing peripherals. Developed transaction based interface application to communicate with a voice response system for the purpose of prescription refilling.

Lombard, IL

Maintained and enhanced the existing source code for a prescription dispensing system developed in COBOL operating in a DOS and Novell Netware environment. Analyzed, reviewed and modified programs to increase operating efficiency or to adapt to new requirements.

Lombard, IL

Managed the technical support personnel, which included assigning tasks, setting priorities on user problems, scheduling, and monitoring the progress of software updates and new releases. Conducted weekly meetings to discuss current problems and developed solutions to resolve these problems. Kept workloads even, received feedback and ideas, and closed all.

Lombard, IL

Supported over 300 independent and chain store pharmacies using a prescription dispensing system operating in DOS and Novell Netware environment. Handled user calls to determine the nature of the call and resolved any problems. Instructed the users on the usage of the system, subsystems, and miscellaneous programs. Performed software and system maintenance.

Naperville, IL

Maintain and troubleshoot problems on the data network for the corporate headquarters.

Associate Of Arts And Sciences - Aas, Computer Science

Associate Of Arts And Sciences - Aas, Computer Science