Robert Bourg Email & Phone Number

Work From Home

Orlando, Florida, US

Orlando, FL, US

• Contracted to Alliance Reservations Network (ARN)
• Hired primarily to bring and integrate all of ARN’s servers into compliance with Wyndham Destination standards as RCI (a Wyndham Destinations subsidiary) purchased ARN in August 2019
• Patched and installed compliance software on all of ARN servers which consist of 20 physical servers hosted in Rackspace and 80 virtual servers hosted in Rackspace on VMWare ESXi hosts that I manage
• Upgraded Windows 2008 Servers to Windows 2012
• Installed and configured all the Windows and Ubuntu servers to send their log files to Wyndham’s Symantec Log Collection Platform (LCP)

Morristown, NJ, US

• Contracted to IBM
• Create, deploy, and maintain all the CentOS Linux Symantec Encryption Management Servers (PGP) that service 500,000 plus Symantec Encryption Desktop (PGP) clients that fully encrypts the hard drive of the clients
• Create, deploy, and maintain the F5 BigIP LTM load balancers that balance all the traffic coming into and out of the Symantec Encryption Management servers
• Provide 3rd level support for end users having issues with their whole disk encryption
• Monitor vulnerability advisories on the Linux servers and F5 servers and apply patches as needed
• Create, deploy, and maintain the SolarWinds Orion server that monitors and sends alerts when there are issues with the servers and F5s

Zurich, Zurich, CH

• Contracted to Hewlett Packard (HP)
• Created, deployed, and maintained both physical and virtual Ubuntu Linux servers, Windows servers and VMware ESX servers for development and test environments as well as the production environment
• Worked on automated Opscode Chef Recipes and Cookbooks and Jenkins to deploy changes to thousands of servers quickly and efficiently
• Used Git for source control
• Helped support the OpenStack Compute (Nova), OpenStack Object Storage (Swift) and OpenStack Image Service (Glance) development and configurations within the HP Cloud Services Division
• Updated and configured HP server firmware – BIOS, RAID Controllers and HP Integrated Lights Out (iLO) remote management

Atlanta, Georgia, US

• Contracted to IBM
• Created, deployed, and maintained IBM software on servers – IBM Tivoli Monitoring (ITM), Remotely Anywhere (RA), Services Enablement Automation (SEA), Server Resource Manager (SRM), Tivoli Asset Discovery for.
• Migrated customer servers both physical and virtual from customer data centers to IBM data centers when needed
• Team lead to drive and implement software installs and troubleshooting
• Trained on customer change control processes, International Traffic in Arms Regulations (ITAR), Federal Drug Administration (FDA) and Health Insurance Portability and Accountability Act (HIPAA) regulations and policies

Tampa, FL, US

• Contracted to High Sierra Energy
• Provided senior level support and administration of all servers, networks, desktops and VOIP phones
• Created, deployed, and maintained physical and virtual servers (VMware and Citrix Xen servers)
• Was the senior level escalation point of contact for all IT problems

Duluth, Georgia, US

• Contracted to Heart Center of the Rockies
• Led IT members in the support of three primary medical offices and fourteen remote offices
• Virtualized servers using Citrix XenCenter and multiple SANs, saving hardware and data-center resources
• Improved the productivity of over 150 local and remote users by fixing a bad Group Policy Object (GPO) that was causing slow logons throughout the company
• Created, deployed, and maintained Windows 2008 Domain and print servers and deployed to remote sites
• Provided senior level support and guidance to junior systems administrators and to end users

Santa Clara, California, US

• Created, deployed, and maintained Windows servers, Domain Controllers, Active Directory servers, file servers, application servers, database servers, email servers, print servers, Microsoft Exchange Servers and Lotus.
• Created, deployed, and maintained virtual Windows and Linux servers using VMware ESX 3.5 and back end SANs
• Helped set up and maintain a disaster recovery data center in a separate location that hosted all of AMD’s critical applications
• Created, deployed, and maintained Microsoft Clustered Servers of critical applications in a customer facing environment and DMZ to ensure maximum uptime and availability of critical customer data
• Migrated Lotus Notes email users to Microsoft Exchange using 3rd party software Binary Tree
• Created, deployed, and maintained Active Directory Accounts, Lotus Notes Ids, email accounts, home directories and project directories

• My division of National Semiconductor was acquired by AMD in Aug 2003
• Created, deployed, and maintained Windows servers, Domain Controllers, Active Directory servers, file servers, application servers, database servers, email servers, print servers, Microsoft Exchange Servers and Lotus.
• Created, deployed, and maintained virtual Windows and Linux servers using VMware ESX 3.5 and back end SANs
• Helped set up and maintain a disaster recovery data center in a separate location that hosted all of AMD’s critical applications
• Created, deployed, and maintained Microsoft Clustered Servers of critical applications in a customer facing environment and DMZ to ensure maximum uptime and availability of critical customer data
• Migrated Lotus Notes email users to Microsoft Exchange using 3rd party software Binary Tree

Education record

Education record

Education record