Robert Bowen Email & Phone Number

Hauppauge, Ny, Us

Management of Cisco ASA Firewall, HP Procurve Switch/Router, and Aruba Wireless infrastructure supporting the data needs of 7500+ students and 700+ Faculty/Staff/Administrators in 11 buildings.Responsible for support, maintenance, and backups of physical and virtual servers using VMWare VSphere hosting various guest operating systems.Integration of onsite and cloud based systems with district data and Active Directory. Lead escalation engineer for network, server, firewall, and system issues.

Farmingdale, Ny, Us

Adjunct Associate Professor with a focus on teaching Cisco Network Academy (CCNA) courses using both in-class and online material.I've also delivered the following accredited courses in the Business Computing Systems Department: Introduction to Scripting using Perl, Introduction to Computing, Management Information Systems, Local Area Networking using Windows Server, Systems Design and Analysis, Network Data Communications, and Cryptography.

Farmingdale, Ny, Us

Developed and implemented new courses as software and technologies evolved.Instructor and developer of Windows NT, NetWare 5.0, Network+, A+, and Windows 2000 curriculum.Classes taught included: Cisco Network Academy Semesters 1-4, Windows 2000 Server, Windows 2000 Professional, Active Directory, Novell NetWare, Windows NT 4.0, Networking Essentials, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Introduction to Internet, A+, and Network+.

Farmingdale, Ny, Us

Provided desktop support and PC maintenance for 1000+ campus users. Additionally I installed and managed switches, routers, point to point and 802.11 wireless. I was responsible for providing staff development to users when new software was installed across campus and was responsible for overseeing the installation of both Cat 5 and Optical Fiber across 20+ buildings.

Responsible for all aspects of Information Technology, Data Communications and Network security for a 10 building network consisting of 60+ servers, 2200 client workstations, switching, routing, firewall and wireless equipment.My responsibilities also include budgeting, website maintenance, telephony, print management, licensing compliance and management of help desk technicians.

Bethpage, Ny, Us

Instructor of Network Essentials, Introduction to Computers, and Introduction to Business courses.

Provided customer service to both DIY and professional mechanics. Managed merchandise placement and inventory.Expanded special order department for franchised stores to include auto parts that were traditionally only available at dealerships.Setup accounts with local dealerships, vendors of hard-to-get parts, and companies that only sold directly to mechanics. This resulted in the ability for a retail customer to visit one of our stores, order a part, and be able to pick up that part within 2 business days.This initiative increased special order sales by 400% and increased average margins on special order sales from 30% to 55%.

Hinsdale, New Hampshire, Us

Setup and merchandised new stores as the chain expanded. Managed store inventory.

Ms, Information Technology Management

Bachelor'S Degree, Management Of Technology