At RCM&D, I spearheaded a transformative pharmacy optimization solution that saved a major health system over $100 million in one year, setting a new benchmark against rising national pharmacy costs. By analyzing benefit structures, streamlining contracts, and leveraging purchasing power, I secured sustainable savings and enhanced patient care. Additionally, my work includes developing tailored benefit designs and providing critical support for 340B and GPO programs, strengthening the system’s capacity to manage population health. As a recognized speaker with ASHHRA, I continue to share insights on leadership, human capital management, and strategic workforce development to advance healthcare HR.As an independent insurance advisory firm, RCM&D provides highly responsive service to our clients. Our independence allows us to act decisively in our client's best interests.

As co-founder and host of a top 2% global podcast, I bring together industry leaders from healthcare, business, and beyond to share real-world insights on leadership and professional growth. With over 325 episodes, I’m dedicated to democratizing access to transformative knowledge, fostering a community where anyone can gain actionable strategies for personal and organizational success. It’s all about creating lasting impact—connecting a diverse global audience with ideas that drive excellence in today’s workforce.The kind of content that stops you in your tracks (i.e. pause button) so you can write it down, play it again, and again, and again, until you’ve got it down pat! Follow the link to our website and check it out.

Driving strategic HR innovation, I led a comprehensive RFP process, reducing healthcare broker fees by 69% and transitioning the organization to a self-funded healthcare model—realizing $500K in immediate savings and projecting up to $5M over five years. I implemented OKRs for senior leadership to better align with corporate strategy, optimizing performance across 59 sites. I also introduced the first HR Round-Table series to unify objectives and enhance collaboration, yielding notable operational gains. With initiatives like catalytic coaching, vendor consolidation, and tailored physician contracts, I’ve streamlined HR functions, improving efficiency by 25% and supporting strategic growth.

I provided strategic HR consulting to clients in both government and corporate sectors, focusing on sustainable, long-term HR solutions. As Senior Lead Consultant for the World Bank Group, I delivered CRM solutions that enhanced operational efficiency and saved over 50 labor hours per report, streamlining processes to support impactful decision-making.

I led transformative change initiatives that revitalized the organization post-contract losses, securing $10M in new government contracts. By overseeing a team of 19, I implemented project methodology improvements that boosted stakeholder engagement and strengthened contract adherence, ensuring sustained growth and resilience.

Leading workforce planning for a 1,200+ member team supporting the Executive Office of the President, I drove initiatives that cut open job announcements by 71% and boosted fill rates to 94%, enhancing readiness and reducing travel burdens by 50%. I developed a balanced scorecard system, increasing budget accuracy by 25% and setting a new standard across the agency. By creating automated workforce forecasting tools, I enabled proactive talent management, anticipating staffing needs 18 months in advance. My efforts in recruitment—across 81 events worldwide—led to 937 strategic hires, all meeting the high security and performance standards required for Presidential Support Duty.

As team leader and agency site lead, I ensured flawless communication support across 23 Presidential travel missions for Presidents Bush and Obama, delivering secure and non-secure voice, data, and video services to the President, White House Staff, and Secret Service. I personally coordinated three radio interviews with President Obama in Denver, executing each flawlessly and earning commendation from the White House Communications Director. Operating in a zero-defect environment, I consistently upheld the highest standards of security and precision in support of national leadership.

Operated and managed HR operations and systems, directly supervising 68 employees in HR procedures, policies, and customer service. Planned, developed, and conducted HR training and development. Provided fundamental HR services to over 16,000 people in three geographically separated overseas communities in Germany, as well as four forward operating bases in Iraq. Principal technical advisor to organizational leaders on all HR services, policies, and administration.