Robert Braley, Mba Email & Phone Number

Dallas, Texas, US

• Campus leader for 34-acre community, opened in May 2024, hosting 230 luxury apartments catering to Independent Living, Assisted Living, and Memory Care, including 110 Independent Living Cottages.
• Spearheaded the successful pre-leasing campaign for the community, achieving a robust waitlist for several sought-after floor plans ahead of the grand opening.
• Assembled a visionary leadership team well in advance of the community’s launch, ensuring seamless operations from day one.
• Earned Frontiers prestigious 2024 accolade for achieving the highest conversion rate from tours to deposits, demonstrating unparalleled commitment to customer satisfaction and operational excellence.
• Led pilot program for new software system encompassing billing, marketing, and clinical components, designed for organization-wide implementation, ensuring a smooth transition and integration.

Fort Worth, Texas, US

• Served as the campus leader for Ariel Pointe, which opened in October 2020, featuring 215 resort-style apartments for Independent Living, Assisted Living, and Memory Care.
• Successfully eliminated agency staffing from our care schedule within 30 days, addressing a reliance on agency support that had accounted for up to 50% of staffing needs since the community opened over a year ago.
• Occupancy soared from 70% to 96% within the first eight months, driven by operational stability and outstanding customer service. Both independent and assisted living units consistently maintained waitlists during this.
• Recipient of the 2022 Service Excellence Award, recognized for consistently providing #PassionateService across all departments. From administration to housekeeping, the team at Ariel Pointe of Sachse consistently.

Olympia, Washington, US

• Oversaw all operations of a premier memory care community during the COVID-19 pandemic, ensuring the safety and well-being of residents while maintaining high standards of care and service.
• Enhanced the community's marketing efforts and reputation through a personalized approach and strong relationship building, achieving 100% occupancy despite the challenges posed by COVID-19.
• Identified multiple expense-saving opportunities by reducing or eliminating unnecessary labor costs. Achieved an 80% reduction in overtime within the first quarter of leadership and consistently maintained an average.
• Honored with the “It’s All About the People Award” in recognition of outstanding performance in employee retention, achieving a remarkable 60% reduction in turnover in 2021. This accomplishment reflects a commitment to.

Mesquite, Texas, US

• Accountable for the operational oversight of independent cottage living, assisted living, and memory care, ensuring quality care and efficient operations across all service areas.
• Successfully increased occupancy from 60% to 100% within just eight months, and maintained full capacity with a waitlist for the next two years.
• Reduced overtime from an average of 180 hours every two weeks, along with reliance on full-time agency staff, to just 2-3% per payroll period with no agency usage.
• Implemented a new staffing model at the Allen campus that resulted in $200,000 in annual savings. This approach proved so effective that it was adopted organization-wide, leading to $1M in total expense reductions.

Birmingham, Alabama, US

• Charged with developing a new territory from the ground up, driving significant growth and expanding the organization’s market footprint. This strategic initiative resulted in increased revenue and broader company.
• Drove a 50% increase in caseload by proactively educating healthcare professionals on critical identifiers and care opportunities, positioning our services as the preferred choice. Entrusted with the strategic.

Addison, Texas, US

• Responsible for the full operational management of both assisted living and memory care services, ensuring optimal performance, resident satisfaction, and regulatory compliance.
• Boosted occupancy from 65% to 95% by cultivating strong relationships with referral partners, actively supporting the sales process, and delivering exceptional service through effective leadership and management.
• Reduced bi-weekly overtime from an average of 165 hours (20%) to under 2% within the first 90 days and consistently maintained this improvement through efficient staffing and operational strategies.

Chicago, Illinois, US

• Served in a home office role, providing support to 40 senior living communities across Texas and Arizona, ensuring consistent operational success and strategic guidance.
• Provided comprehensive support to central division assets, overseeing all operational functions and driving marketing initiatives to enhance performance and growth.
• Spearheaded a dining initiative aimed at enhancing customer satisfaction, resulting in a remarkable 25% increase in survey scores.

Chicago, Illinois, US

• Oversaw all operational functions for multiple distressed assisted living communities, driving strategic improvements to enhance performance and resident care.
• Managed several underperforming communities, including Colonial Lodge McKinney, Harrison House, and Village Creek Place, over a four-year period. Successfully maximized employee retention and morale, enhanced resident.
• Served as a mentor across the division, providing guidance and support to Executive Directors to enhance their effectiveness and drive success within their communities.

Master Of Business Administration - Mba, Strategic Leadership - Acbsp Accredited

Bachelor Of Science - Bs, Human Relations & Business, Specialization In Business Management

Business Administration And Management