Senior consultant / technical engineer responsible for technology solutions / provisioning / support / maintenance for small and medium sized businesses. Partner with businesses to become their outsourced Technology services provider, from the basic needs of Managed Services to fully outsourced IT. Provide analysis of existing systems and recommendations for improvements from a cost / efficiency perspective and led the initiatives to implement these solutions, including desktop, VoIP phone systems, servers, infrastructure, etc. Also continue to work as consultant for various companies and projects.

Hands-on manager leading network integration and transformation for multiple sites and LOB from legacy Merrill Lynch to Bank of America platforms and 24x7 Operational support. 3rd party technology partner process oversight and project management • Network Operations and Governance • Senior technology lead tech role involving platform transformation

Responsible for 24x7 support of infrastructure operations supporting critical business systems, including production, development and contingency / recovery. Led 12 month technology and portfolio divestiture of LOB to 3rd party purchaser • Led the regional site support teams for level 1-3 needs • Worked closely with business partners to develop requirements related to new products and business needs Partnered with business management and technology teams to provide solutions and maintain robust and redundant networked environments

Network operations and regional site support manager responsible for daily technology operations and matrix to multiple LOB and technology partners