Robert Riegel, Phr Email & Phone Number

Columbus, Ohio Metropolitan Area

Employee Benefits Specialist

Ohio, United States

HR Operations Specialist for manufacturing associates and Business Partner overseeing two departments of 300 people, customer facing for 4000 associates. Navigated historic pay system transition and labor relations which impacted all employees including leaders and executives. Subject Matter Expert on benefits questions and issues, representing regional benefits for Marysville Auto Plant. Responsibilities include - Policy Advisor for Leadership and Production Associates, Employee Benefits, Employee Advocate, Employee Relations, New Hire Orientation, Training and Development, Customer Service, and Company Engagement.• Reconciled 500 pay and benefit errors for associates by partnering with payroll which achieved 100% compensation accuracy.• Championed new hire orientation and onboarding for 500 people by training on HR policies and benefits with Honda.• Led 15 Medical Incentive events for associates by coordinating communications and supplies for 5 Labcorp Techs to service 4000 associates.• Streamlined personnel record transition for 1000 people by utilizing new employee number and organization system for audit readiness.

Columbus, Ohio Metropolitan Area

Employee benefits point of contact for 10K people, Defense Commissary grocery store employees and admin. Utilized multi-faceted HR systems for payroll audit, benefit management, and personnel records. Experienced tech whiz at Microsoft 365 and Adobe Acrobat for team communication, record management, and data analysis. Honed skills with Adobe Acrobat through creating and formatting PDFs for ease of use. • Exceeded 95% timeliness metric at 98%-100% by prioritizing 700 requests for health insurance and 401k investment.• Achieved 200 satisfied customer responses by professional attitude and strong knowledge of benefit regulations.• Resolved 10 employees’ medical benefit errors by coordinating with carrier and other agencies.• Calculated 50 employee’s life insurance base salaries to ensure accuracy in case of death after separation.• Crafted Microsoft Excel trackers for processing separating employees and benefits.

Goldsboro, North Carolina Area

Left to care for family. Started with Defense Logistics Agency after a hiatus due to COVID.Department: Aircraft OperationsI led 8-10 direct reports in support of Seymour Johnson Air Force Base flying mission by providing ready-to-use survival and life support equipment. I also bought into vision of leadership, passionate about helping others and supporting change in organization. Areas of responsibilities included Supply Chain Management, Trend Analysis, Human Resource Management, Performance Management, Administrative Support, and Training and Development.-Achieved “High Performer” award during work center audit by demonstrating expert knowledge of admin procedures.-Streamlined Air Force operations by forecasting $1.2M of life saving assets.-Increased compliance audit metrics by 84% through standardizing supply order documentation and training.-Bolstered work center supply proficiency by coaching 10 employees on proper supply procedures.-Slashed 300 man hours off yearly inventories by developing supply tracker, accounted for $600K in assets.

Goldsboro, North Carolina, United States

Some of the toughest years of my life were from 2015 to 2017. I manned a one-person night shift for a couple months that supported night flying training, providing administrative and technical support to aircrew and co-workers. I was in charge of training and development of employees that were being onboarded and certified in their tasks within Aircrew Flight Equipment through On the Job Training (OJT). Over time, I was trusted with increased leadership when I was promoted to Senior Airman or the equivalent of a Team Lead. I handled training and conflict resolution while monitoring supply stock and keeping a close eye on personnel documents.-Advocated professional customer service and training by being patient and empathetic with issues.-Orchestrated 50 employee certification by group and individual training using manual and multi-format presentation. -Coordinated onboarding of 100 employees using PowerPoint and OJT and always approachability and care.

Goldsboro, North Carolina, United States

Eager to learn, I dedicated myself to gaining as much knowledge as I could about the job and becoming the best possible with each and every task. I attended Basic Military Training and Technical Training and then completed a year of On The Job Training. I learned from many leaders of what are best practices, while others gave me knowledge of how not to lead. -Eliminated supply shortfalls across Air Force by inventorying 790 items worth $4K.-Developed tool calibration schedule for items worth $150K, removed QA negative trends.-Corrected organization trend by authoring All-Terrain Vehicle training guide and briefing 20 people on safe and proper operation of vehicle. -Generated valuable discussion on effective communication by facilitating weekly work center meeting.-Completed On The Job training course ahead of schedule by one month, scoring 85% in top 3 of employees.

Grove City, Ohio

Left to enlist in the U.S. Air Force.My primary responsiblities included designing hot and cold food case for over 500 customers daily by preparing and cooking food and checking temperature to ensure delicious and safe food for customers.

Grove City, Ohio, United States

Front-line worker in charge of customer first impressions by restocking shopping carts, cleaning up messes, and assisting customers with groceries. Praised by customers and co-workers, and personally requested by manager to transfer departments to Hot Foods department.

Bachelor'S Degree, General Studies, 3.9 Gpa

Focused on Business Administration. Took Human Resources Management, Organizational Behavior, and Human Relations in Admin as my business.

Associate Of Science - As, Aircrew Safety Systems Technology