Robert Burden Email & Phone Number

Florham Park, Nj, Us

Boston, Ma, Us

Responsible for overseeing the design, implementation, and maintenance of the IAM and PAM policies, processes, and systems across the US business units. Ensure compliance with regulatory requirements, industry standards, and Santander's global policies. Manage the IAM and PAM operations, including user provisioning, access reviews, password management, role management, access certification, and privileged access monitoring.

Toronto, Ontario, Ca

Developed the IAM strategic roadmap, defined and implemented access control standards in alignment with industry guidelines, and established governance and business oversight for Identity and Access Management across TD’s workforce of 110K internal users. * Provided business strategy for multi-year deployment of the SailPoint Identity IQ platform to deliver single identity and entitlement books of record, integrate core infrastructure and high risk applications, automate access lifecycle events and establish Separation of Duties (SOD) control and governance. * Delivered an enterprise federated authentication service with SSO & MFA capabilities and partnered with CIO Groups to drive adoption by external facing applications.* Planned and executed a multi-year Privileged ID transformation program to secure, control, manage and monitor privileged access to critical assets by leveraging the industry leading CyberArk platform. * Operationalized a governance operating model to support monitoring and reporting processes resulting in significant risk reduction and ensuring people only have access to the assets required to do their jobs. * Oversee the authoring and governing policy, standards and controls to ensure compliance with audit and regulatory requirements.

Charlotte, Nc, Us

Set the vision and delivered on the goal to "Simplify and Improve" the enterprise access management solutions across Bank of America making it easier for the 250K bank internal users to request, provision, de-provision and review access. * Led enterprise transformation initiatives that delivered access provisioning lifecycle automation and enhanced control capabilities resulting in operational efficiencies and risk reduction. * Planned and executed a “Straight Through Revocations” program leveraging API based solutions that enabled the CIO Groups to dramatically reduce the risk of aged revocations. * Developed a Role Based Access Control (RBAC) methodology that enables the bundling of entitlements into business defined roles, resulting in ~75% reduction of review events.Recognition:2017 ISE Southeast Project Award Winner; Bank of America’s IAM Transformation Program.2018 ISE Southeast Project Nominee; Bank of America’s Access Review “Access Analyzer”.

Charlotte, Nc, Us

Defined the access management technology roadmap for Global Markets and formed a team to engineer innovative solutions. * Established governance routines with the Risk & Control partners to ensure alignment with IAM standards and drive risk reduction. * Launched a central entitlement service that delivered “run-time” authorization access control to the Global Markets strategic trading, risk and external client facing platforms. * Developed an ITIL based service management approach that integrated the BofA and Merrill Lynch system incident, problem and change management processes, tools and reporting. * Partnered with Technology Infrastructure and Application Support leads in establishing a monthly operating review of production support and stability trends across Global Markets.

New York, New York, Us

Appointed by the Capital Markets Technology CIO to develop and execute a global production support strategy across Fixed Income, Currencies and Commodities (FICC) focused on improving application reliability and operational efficiency. * Responsible for a global team of 100+ resources in 7 countries, managing a budget of $20M. * Re-aligned departmental functions to focus on core competencies thus maximizing value and effectiveness of support resources while outsourcing non-strategic functions resulting in a recurring savings to the business of $500K annually. * Established a workforce strategy that utilized near shore (Belfast) and offshore (India) locations resulting in a recurring labor cost savings of $1.4M annually. * Achieved dramatic reductions in system outage volume (42%) and duration (69%) in ‘07 as compared to prior year, resulting in increased business uptime, cost avoidance and improved client satisfaction.

New York, New York, Us

Established the technology strategy and vision for the Global Finance Sales & Trading, FI/FX Prime Brokerage and Risk Treasury business units. * Managed a global team of 85 staff (onshore & offshore) in 7 locations with a tech budget of $16M. * Initiated the Finance Desk re-engineering strategy to retire a legacy Repo trading system and provide integrated trade capture, real-time risk and position management. * Delivered enhanced STP capabilities to FI/FX PB that resulted in improved customer service levels, more efficient internal processing, and increase in sales revenues by 40%.

New York, New York, Us

Co-founder and head of product development for an Order management platform(ORION) that serviced over 1K Sales & Trading users connected to multiple electronic Brokers/Exchanges. * Managed staff of 30 in the US and 10 in the UK with a technology budget of $10M. * Built a “high intensity” team that launched the first fixed income order management system at Citi.* Earned reputation as a highly successful program manager with a proven track record of delivering large, complex franchise projects on time and within budget. * 2002 CitiTech Recognition Award for establishing project management “best practices”.