Robert Bykowski

Robert Bykowski Email and Phone Number

Content Operations and Account Manager @ Axinom
Chicago, IL, US
Robert Bykowski's Location
Chicago, Illinois, United States, United States
Robert Bykowski's Contact Details

Robert Bykowski work email

Robert Bykowski personal email

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About Robert Bykowski

I am an experienced and versatile content manager offering expertise in comprehensive human-centered design, content management, digital communication strategy, and project management. I have a proven track-record of developing and delivering successful content and custom solutions aligned to client objectives to grow market share, convey a cohesive brand vision, and drive customer engagement. I am deeply dedicated to self-reflection and personal improvement and exceeding key performance metrics. RESULTS: I recently oversaw content development and operations for a $35MM/yr product supporting 12 airlines, domestic and international, with 70% profit margins and grossing $2B in 2023, while managing over 100 content batches annually.RESULTS-DRIVEN, CROSS-FUNCTIONAL COLLABORATOR: I am a collaborative professional focused on building relationships to support highly effective teams, increasing productivity, and improving outcomes.CONTACT ME: robertbykowski808@gmail.comINDUSTRY SKILLS: ✰ User Experience ✰ Content Development ✰ Web Development ✰ Project Management ✰ Cross-Functional Leadership ✰ Efficiency Improvements ✰ Content Management ✰ Client Services ✰ Stakeholder Management ✰ Strategic Planning ✰ Project Management ✰ Digital StrategyPROFESSIONAL ATTRIBUTES: ✰ Solutions-focused ✰ Organized ✰ Innovative ✰ Proactive ✰ Versatile ✰ Resourceful ✰ Detail-Oriented ✰ Dynamic ✰ Analytical ✰ Strategic ✰ Collaborative ✰ Motivated ✰ Excellent Communication Skills ✰ Self-Starter ✰ Leader ✰ Problem-Solver

Robert Bykowski's Current Company Details
Axinom

Axinom

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Content Operations and Account Manager
Chicago, IL, US
Website:
intelsat.com
Employees:
1422
Robert Bykowski Work Experience Details
  • Axinom
    Content Operations And Account Manager
    Axinom
    Chicago, Il, Us
  • Intelsat
    Senior Manager, Content Operations
    Intelsat Jan 2018 - Present
    ► Oversaw content development and operations for a $35MM/yr product supporting 12 airlines, domestic and international, with 70% profit margins and grossing $2B in 2023, while managing over 100 content batches annually.► Led team of 4 - 8 content operations professionals and a $1MM operational budget with a focus on retention and employee satisfaction, ensuring 100% staff retention year-over-year for 5 years.► Managed $400k+ content management system (CMS) product by tracking and resolving bug fixes, implementing new features, improving QoL with existing features, and tracking progress.► Created, implemented, and scaled a new local replication product which reduced the need for an internationally shipped physical product to national airlines, reducing internal operation time by 3 days and external delivery by 21 days.► Collaborated with the product, airline accounts, field services, engineering, front-end, and data/reporting team to launch over 10 new domestic and international airlines in multiple language ($25MM revenue value).
  • Intelsat
    Content Operations Manager
    Intelsat Jan 2017 - Jan 2018
    Chicago, Illinois
    ► Spearheaded a $2MM initiative to overhaul an internal SaaS content management system (CMS), cutting labor costs by half (60-day to 30-day dev time) and customer deployment times by 40% - a return of >$10MM in cost savings.► Rebuilt all quality assurance and testing systems, deploying a portfolio of automation and improvements which reduced overall quality errors across 10,000+ media assets by 18% in the first year and kept a quality rate of 99.8% ► Delivered exemplary content management, ensuring 100% client satisfaction across all content metrics, and advocated for customer quality of life improvements which single-handedly retained several airlines ($5MM revenue value).► Automated metadata entry, reducing time to complete task by 3 days on average, and successfully ingested, tested, processed, and published 1000s of media files each year.► Spearheaded content operations portion of project to change DRM provider for multiple browsers and 1000s of library and new media files and oversaw workflow overhaul and step reduction, optimizing workflow by 40%.
  • Intelsat
    Content Manager
    Intelsat Jul 2014 - Jan 2017
    ► Maintained and managed content ingestion, manual metadata entry, file validation, publishing and quality control of 100s of media files month over month, ensuring continuous engagement across partners valued at $2MM+ in revenue.► Stood up the Content Management team from the ground up, laying the groundwork for 10 years of continuous growth and improvement across multiple product lines.
  • Uhc
    Web Content Developer
    Uhc Jan 2014 - Jun 2014
    ► Ideated and contributed to content strategy, created, prepared and executed staging documents of updated website content for new website, while performing content audit for 1000s of pages of pre-existing content.► Utilized content management system to prepare, format and upload existing content to new website, implementing the organization’s first major quality assurance systems to audit content quality and usefulness.
  • Patch.Com
    Local Editor
    Patch.Com 2011 - 2012
    Downers Grove, Il
    ► Built and strengthened external stakeholder relationship through effective local community outreach, increasing readership by > 5% in < 1 year and improving the news network, allowing the organization to get news out faster. ► Managed hyperlocal news website with average of 30k viewers each month, posted 5-7 articles daily and made content decisions including articles written, beats covered, photos taken, and publication schedules.

Robert Bykowski Skills

Editing Social Media Web Content Editorial Photography Advertising Journalism Wordpress Proofreading Writing Content Management Content Strategy Content Development Content Operations Operations Management

Robert Bykowski Education Details

Frequently Asked Questions about Robert Bykowski

What company does Robert Bykowski work for?

Robert Bykowski works for Axinom

What is Robert Bykowski's role at the current company?

Robert Bykowski's current role is Content Operations and Account Manager.

What is Robert Bykowski's email address?

Robert Bykowski's email address is rb****@****air.com

What is Robert Bykowski's direct phone number?

Robert Bykowski's direct phone number is +163064*****

What schools did Robert Bykowski attend?

Robert Bykowski attended Columbia College Chicago, College Of Dupage.

What skills is Robert Bykowski known for?

Robert Bykowski has skills like Editing, Social Media, Web Content, Editorial, Photography, Advertising, Journalism, Wordpress, Proofreading, Writing, Content Management, Content Strategy.

Who are Robert Bykowski's colleagues?

Robert Bykowski's colleagues are Norman Hicks, Ccna, Jagadesh Gangadharan, E Robles, Harry Burnham, Xavier Moine, Matty Grant, Eliza Hogan.

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