Robert Cassill Email & Phone Number

Cleveland/Akron, Ohio Area

Responsible for providing visionary leadership and strategic direction for a comprehensive agency-wide technology and informatics program, serving as a champion for the electronic health record and driving adoption of healthcare information technology systems that will maximize consumer safety and operational efficiency.

Akron, Oh

CG&FS is a medical sub-specialty maintaining a staff of approximately 200 professionals including child psychiatrists, psychologists, therapists, nurse specialists, case managers, behavior specialists, and counselors. The agency operates from five locations throughout Summit County.CG&FS collaborates with other child serving agencies, such as Summit County Children Services (SCCS), Summit County Juvenile Court, and the Board of Developmental Disabilities.Direct reporting and accountability to the President/CEO & CFO; Direction of all IT operations• Project lead on $1M reclaimed funds initiative for HR, Finance, EHR and BI Reporting integration• Sourced migrations to VoIP UM system and new datacom service provider for 60% MRC reduction• Coordinated EHR optimization for additional Meaningful Use incentive reimbursements• HIPAA/HiTech Security Officer - coordinated with Privacy Officer to maintain zero incident record• Key member of agency Business Performance Team and COOP /Disaster Recovery Team• Led Clinical and IT collaborative initiative to process improve Electronic Health Record utilization• Spearheaded innovative EHR solution to provide remote connectivity with security controls• Collaborated EHR Vendor and Revenue Cycle team for services reimbursement optimization• Directed the migration of premises email and legacy document management systems to the Cloud• Partnered with affiliated hospital to implement Direct Messaging and Telepsychology• Advanced and sustained leading-edge IT infrastructure on limited annual (Non-profit) OE budget• Managed IT audits and achieved comprehensive compliance with Joint Commission requirements• Negotiated (and re-negotiated) vendor contracts for thousands of dollars in support cost savings

Solon, Oh

(Physician Staffing, The Premium Group, Community Hospitalists, Hospital Telephone & Telcom)• Drove and executed the corporate Information Technology vision and strategy• Spearheaded automation initiative to manage medical malpractice insurance agency• Led and managed the ongoing expansion of IT systems and infrastructure to accommodate rapid company growth and diversification (from two companies of ten in-house employees to ten companies and over 70 in-house employees; additional 300+ subcontracted)• Analyzed and implemented management applications to support core businesses• Hired, trained, developed, directed and managed IT personnel; directed outside consultants, programmers, vendors, application support technicians and internal department leads• Fostered and maintained strong long-term relationships with key vendors and suppliers, enhancing overall service and support levels, response times and pricing• Engaged corporate Compliance Officer and owners to document and incorporate industry regulatory policy and security requirements (HIPAA) into the employee handbook, systems use policy and user account setup process; Implemented real-time monitoring solutions to enforce policy, increase compliance and reduce risk• Instituted a hardware standardization and component inventory policy to reduce business interruptions as a result of hardware failures; achieved nearly 100% system up-time• Collaborated with application providers to foster the utilization of emerging technologies, thereby multiplying the usable capacity of existing servers, enhancing system backup and recovery capabilities and reducing the need for additional infrastructure expenditures• Established a company- wide help desk system to manage and prioritize support calls while tracking support activity by user and division so as to accurately allocate and budget annual IT expense; additionally resulted in an estimated 50% reduction in end-user support calls