Robert Cattle Email and Phone Number
Energetic, enthusiastic and well respected leader that inspires commitment and innovation, to accelerate performance and generate business results beyond expectationsExceptional people manager; always the leader in complex situations; proven know-how to translate strategy into action; focused on achieving business wins; always driving superior and definitive customer experience at a lower cost forged through formative years in the field. I step up and turn obstacles into opportunities for success, while continually inspiring a level of performance that exceeds expectations. I consistently develop trust and respect from internal and external stakeholders by building relationships and sense of common purpose. I am an avid listener, direct when necessary and a confident communicator that encourages and listens diverse points of view. I am an optimist that focuses on solutions to drive accountability and improvement to balance business metrics, and enhances brand recognition; all designed to delight and exceed customer expectations.Core expertise includes:♣ Organizational infrastructure
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Professor And Program CoordinatorGeorgian CollegeBarrie, On, Ca -
Professor & Program CoordinatorGeorgian College Jan 2018 - PresentBarrie, OntarioDelivering degree and diploma level courses within the Schools of Business and Management, Computer Studies, and Environmental Technologies within Georgian College and the Lakehead University – Georgian College Partnership. Focus is on Entrepreneurship, Operations and Global Supply Chain, Responsible for providing academic leadership and fostering a collaborative learning environment for students. Tasks include the design, revision, and updating of courses to ensure their relevance in today's fast changing business environment. -
Business Mentor, Henry Bernick Entrepreneurship CentreGeorgian College Nov 2017 - PresentBarrie, OntarioThe Henry Bernick Entrepreneurship Centre helps students, faculty and community members start their own businesses and accelerate the path to success through mentorship, networking, training and funding. Working with HBEC's existing and future entrepreneurs, providing mentoring and strategic guidance. I work to provide valuable advice, insights and strategic connections that will help move their business forward. Design and Development of educational workshops incorporating student and community members to deliver multi-perspective engaging learning experience. -
Parttime InstructorLakehead University Sep 2018 - PresentBarrie, Ontario -
Helix Lead MentorSeneca College Jan 2019 - PresentToronto, Canada AreaDeliver accountable support and resources to business owners to overcome challenges as quickly as possible in order to accelerate the path to market and profitability -
Business MentorHenry Bernick Entrepreneurship Centre Nov 2017 - PresentBarrie, Ontario, Canada -
PrincipalMaynard & Scott Consulting Sep 2012 - PresentAurora, OntarioDelivering business guidance and mentorship, with a focus on Business Excellence and Customer Service, through innovation and thought leadership. Specializing in customer retention and business resiliency, with a focus on an innovative culture and business sustainability
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Director Ecosystem Engagement And ProgramsVenturelab (Regional Innovation Centre) May 2017 - Nov 2017Markham, OntarioLeading ventureLAB’s Ecosystem Engagement, delivering on the strategic plan, mission, vision and values; balancing the needs vs. wants of multiple stakeholders, passionate for enhancing the stakeholder experience and able to advocate effectively on behalf of ventures and partners alike. -
Director Strategic ProjectsVenturelab (Regional Innovation Centre) Aug 2016 - Nov 2017Markham OntarioExecuting the (Federal Economic Development Agency for Southern Ontario) grant, “Health Ecosphere: An Innovation Pipeline for Commercial Health Solutions” delivering embedded project and solution support to Key Partner and program Stakeholder Southlake Regional Health Centre, producing an innovation pipeline for commercial health technologies and services that bring preventive and healthcare delivery into new spaces and integration throughout the ecosystem. The projects will transform health promotion and management to improve health and access to health care. -
Executive In ResidenceVenturelab York Region Jun 2015 - Nov 2017Markham, OntarioMentoring entrepreneurs through the commercialization process to build and launch their high growth, scalable business; building their skills, encouraging their innovation; teaching courses and workshops focused on entrepreneurial skills, business and finance, lean start-up, and best practice; emphasising and incubating innovation, focused on adaptive change, responding to client needs -
Global Strategic Account ManagerGeodis Global Solutions Canada Inc. (Formerly A Division Of Ibm Canada) 2011 - 2014Markham, Ontario• End to End Relationship management and leadership for a $50+M Global Account that supported pivotal business strategies in both supply chain and customer serviceo Successfully led transformation of services; reduced costs and ensured profitability while exceeding customer satisfaction. This included: supplier performance, delivery of key customer initiatives, and implementation of new supplier serviceso Oversaw and delivered a global portfolio of contracted services delivering cost savings - aligned supplier usage with organizational requirements and an outstanding customer experience; reduced total contracted price through effective supplier utilization strategy.o Led Global RFP and RFQ negotiation prior to expiration of a global small parcel air and ground contract. Generating savings > 10% over previous contracts while maintaining customer satisfaction. Included supplier response analysiso Built an innovative and non-traditional supply chain solution when status quo was no longer effective; exceeded customer expectations by balancing supply chain solutions with their needs; realigned and strengthened complex processes and built strong supplier relationships; processing, transportation, and delivery to the customer exceeded expectationso Immediately responded to customer needs and uncovered and addressed KPI deficiencies and improved supplier performance. This included a “Best Practice” global logistics performance management system and prevented service failures through early detection via leadership of a stakeholder and supplier team; -
Business Transformation ManagerGeodis Global Solutions Canada Inc. (Formerly A Division Of Ibm Canada) 2009 - 2011Markham, OntarioLed and delivered several high profile projects that supported pivotal business strategies:• Redesigned and led the complex execution of the NEW Geodis Canadian Service Parts Network producing a thriving 4th party logistics (4PL) arrangement for a newly outsourced IBM supply chain network; o Steered the complex transition for a multidisciplinary team from Geodis, IBM and Exel (3PL);o Customer experience was key and any disruption was kept to a minimum• Won a new major customer requiring 24x7 national coverage. o Delivered to the customer a low cost, scalable solution capable of meeting complex and changing customer requirements; • Delivered a high profile 24x7 Canada/US call centre with order management and end to end customer transparency and involved detailed collaborated with the Geodis US.o Achieved revenue in excess of $200,000 USD with significant contractual advancement from 1 initial site to 3; renewal after year 1 and scaled to support a cross-border inventory support. -
Canadian Manager – Field OperationsIbm Canada 2007 - 2009Markham, Ontario• Led the outsourcing of the service parts network; evaluated the feasibility and performed a cost benefit analysis; Contributed an estimated $10 million in savings over 5 years; proposed and negotiated a fixed variable price solution with minimized stranded costs. o Directed a multidiscipline project team; released the outsourcing RFQ, delivered the findings and recommendations to the senior executive team..• Leader of a team charged with providing emergency 24x7 support to >1,000 technicians, business partners and direct customers o Guided, coached and mentored a staff of 65 located at 20 facilities across Canada o Tasked with the need for change as a strategic priority, built a strategy aligned with business objectives; initiated a successful, collaborative team restructure and supported the change; boosted training; established Best Practices/Lean Six Sigma.
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Canadian Manager – Parts ReutilizationIbm Canada 2005 - 2007Markham, Ontario• Delivered a supplier management strategy focused on cost savings, performance improvement; network optimization• Led the extraction of cost savings through, part reclamation, warranty redemption, and improved vendor performance and evaluation. Hand-picked to lead this key 14-person teamo With customer needs at the forefront, implemented a strategy to redesign the supplier management process; utilize new innovative tools and techniques; optimize the supply chain; utilized Lean Best Practices; measured, challenged and drove operational excellence; exceeded year-over-year double digit cost reduction targets.• Re-aligned the US warehouse management system, delivering it on time and on budget, matching to business strategy with customization and implementation; customized a US solution for Canadian needso Oversaw and lead a team of analysts and software developers through special projects: assessing fit and feasibility of key system changes; tracked open business requirements, gaps, and issues; ensured timely completion and communication of critical milestones throughout each project phase.
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Business Controls Program ManagerIbm Canada 2000 - 2005Toronto, Ontario• Significantly improved control posture of field services network and drove efficiencies up by 10% to 15% and reduced costs by 10% by leading the redesign and delivery of a new management system. o Evaluated and selected soundest processes, while enhancing or replacing ineffective control points; delivered a performance dashboard to prospectively monitor activities and performance for ongoing improvements• Delivered a NEW Services Governance system and control process prior to the release of the Sarbanes Oxley Act, to then successfully pass 5 IBM corporate audits. Led the drafting and deployment. • Collaborated across the business to develop and deliver a robust and agile governance system that encompassed robust controls but allowed for business flexibility
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Logistics Manager – Canadian Parts Distribution CentreIbm Canada 1998 - 2000Toronto, Canada Area
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Canadian Service Planning RepresentativeIbm Canada 1996 - 1998Markham, Ontario, Canada
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Field Services TechnicianIbm Canada 1990 - 1996
Robert Cattle Education Details
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Science -
Coaching Association Of CanadaNational Coaching Certification Program -
Geodis Global SolutionsContinuing Education / Professional Development -
Ibm CanadaContinuing Education / Professional Development
Frequently Asked Questions about Robert Cattle
What company does Robert Cattle work for?
Robert Cattle works for Georgian College
What is Robert Cattle's role at the current company?
Robert Cattle's current role is Professor and Program Coordinator.
What schools did Robert Cattle attend?
Robert Cattle attended University Of Toronto, Coaching Association Of Canada, Geodis Global Solutions, Ibm Canada.
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Robert' 'Cattle
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Robert Cattle
Cambridge, On -
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