* Director of Technical Services, providing guidance to technical service teams globally, showing how customer satisfaction could anchor employee satisfaction, and drive successful sales with small, medium, and large corporate clients.* Product Manager with a record of success in the planning and execution of the full Application Life Cycle, bringing new products to market. * Have demonstrated the ability to recognize customer needs, match them with corporate business plans, and effectively coordinate Sales, Marketing, Development, and Technical Support Teams to deliver high quality, high value solutions on budget. * Have demonstrated strong communication skills, and have worked effectively with partners, and development teams internationally.Specialties: Expertise in COBOL, PL/1, and Enterprise Application Modernization. Fluent in French.