Robert C. Dickson

Robert C. Dickson Email and Phone Number

Manager of Effective Teams | Projects | Products | Applications | Writer | Seeking my next great endeavor | Enthusiast of: Motorsports / Aviation / Woodworking / History / Learning / Improving
Robert C. Dickson's Location
Greenville, South Carolina, United States, United States
Robert C. Dickson's Contact Details

Robert C. Dickson personal email

n/a

Robert C. Dickson phone numbers

About Robert C. Dickson

My success as a leader comes from getting the best results by coordinating the people and teams around me to focus on the goal and stay on track, regardless of the distractions that inevitably arise. I set expectations based on as much factual data as possible, I communicate the actual progress of tasks to all levels, I lead by working with teams and encouraging individuals to unveil their talents. I leverage the abilities of all team members to navigate around roadblocks. I am about follow through and getting the job done. I lead and I pitch in and get to work when I can create, improve, or contribute to make others circumstances better. I found the two greatest skills to being an effective leader: Listening and Learning. Don't rely on preconceived notions to see you through, there is always some new knowledge to gain. Understanding the business and understanding the people are the foundation for solid decisions and effective planning. As a dedicated Product Management professional leading teams to provide world-class results for global business, my experience and knowledge provide value, innovation and leadership to organizations. My creative talents allow me to innovate products and be open to inspirational ideas from diverse sources. I find fulfillment when I am able to integrate my unique skillset with those of others to create products that customers love and elevate the organization socially and financially.I enjoy building relationships with people, within a department, within the organization as a whole and with external customers. I began my career in support, gaining new roles and responsibility by working with all levels of users and teams to fulfill their needs and improve their workplace.I am driven to protect those I work with by finding new avenues for profit, cost-savings through efficiency and leveraging existing investments to provide new value with no additional expenditure.I am an extremely effective remote worker, with over 5 years of proven successful work from home experience.Specialties: Product planning, UI planning and design, project management, strategic planning, technology logistics, resource management, infrastructure planning, support management.

Robert C. Dickson's Current Company Details

Manager of Effective Teams | Projects | Products | Applications | Writer | Seeking my next great endeavor | Enthusiast of: Motorsports / Aviation / Woodworking / History / Learning / Improving
Robert C. Dickson Work Experience Details
  • Guardian Research Network
    Project Manager | Product Manager | Implementation Manager
    Guardian Research Network Sep 2014 - Aug 2023
    My fully remote work supported the development and execution of the applications and operations that created unique and effective software for successfully populating clinical trials and healthcare data mining. Directed the highly optimized off-shore development team to produce multiple applications, while balancing competing priorities, deadlines and shifting requirements. Maintained a consistent release cycle for all products to include new features, enhancements and systems upgrades to ensure reliability, security and value.Managed expectations of executives, internal teams, and external Partners with clear, timely communication and accurate information. Provided project plans and charters for GRN products, developed internal and external support methodologies, and found innovative ways to get the most effective results using existing GRN assets and/or using cost-conscious solutions.Key contributor to SOPs and policies, facilitated development and implementation of proprietary applications, created training documentation and processes for internal and external end users. Supported the onboarding processes of Partner hospitals into GRN, designed and delivered functional solutions tailored to the individual requirements of each system, while maintaining a standardized development process.
  • Guardian Research Network
    Project Manager | Product Manager
    Guardian Research Network Sep 2014 - Aug 2023
    United States
  • Jas Forwarding Worldwide
    Service Desk Manager
    Jas Forwarding Worldwide May 2013 - Jul 2014
    Atlanta, Ga
    Drove an under-performing Service Desk group from mediocrity to a valuable corporate asset in a short period. I implemented processes, policies and a culture change to increase productivity and efficiency within a minimally staffed global unit.I mentored and guided the career paths of those in my team, so they could excel at their job, provide increased value and grow as employees. Further responsibilities included vendor management, software evaluation and purchasing along with project lifecycle development for systems implementations.Achieved extraordinary standards of service; built a solid and capable team; created an environment of trust between IT and the corporate business units.
  • Brasfield & Gorrie
    It Support Supervisor
    Brasfield & Gorrie Apr 2000 - Sep 2012
    Kennesaw, Ga
    Grew from Systems Technician, to Systems Administrator, to Support Supervisor, as I gained experience, while demonstrating reliable, effective decision-making. Responsible for the management of direct reports, daily technical problem resolution, project work as a team leader or within a team, vendor communication, and systems maintenance. Provided daily direct support to users and user teams, via phone, remote administration, email and face-to-face. Assigned projects and duties to staff, and collaborated with senior executives on business and technology initiatives.Projects included restructuring IT Support to accommodate for growth, planning the upgrades of the office technology infrastructure and strategic planning for corporate office expansions. Negotiated with vendors, business partners and contractors for the best cost for leading edge technology. Worked with placement agencies to fill IT positions and interviewed prospective employees. Teamed with local Universities to fill IT Internship positions. Directed interns daily work.

Robert C. Dickson Skills

Help Desk Support Windows Server Information Technology Windows 7 Citrix Databases Project Management Microsoft Technologies Servers It Operations Technical Support Software Documentation Sdlc Team Leadership Management Project Coordination Vendor Management Networking Infrastructure It Service Management It Strategy Wireless Networking Leadership Vendor Relationships Software Development Life Cycle It Hardware Support Remote Administration Mobile Device Management Android Iphone Support Blackberry Enterprise Server Video Conferencing Mobile Communications Wireless Broadband Customer Liason Enterprise Software Collaboration Corporate Communications A/v Installation A/v Systems Ricoh Mfp Devices Managing Interns Project Planning

Robert C. Dickson Education Details

Frequently Asked Questions about Robert C. Dickson

What is Robert C. Dickson's role at the current company?

Robert C. Dickson's current role is Manager of Effective Teams | Projects | Products | Applications | Writer | Seeking my next great endeavor | Enthusiast of: Motorsports / Aviation / Woodworking / History / Learning / Improving.

What is Robert C. Dickson's email address?

Robert C. Dickson's email address is dr****@****rch.org

What is Robert C. Dickson's direct phone number?

Robert C. Dickson's direct phone number is (919)-481*****

What schools did Robert C. Dickson attend?

Robert C. Dickson attended Kennesaw State University.

What are some of Robert C. Dickson's interests?

Robert C. Dickson has interest in Learning, Fitness, Travel, Gastronomy.

What skills is Robert C. Dickson known for?

Robert C. Dickson has skills like Help Desk Support, Windows Server, Information Technology, Windows 7, Citrix, Databases, Project Management, Microsoft Technologies, Servers, It Operations, Technical Support, Software Documentation.

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