• Installed, and optimized Linux server, client, components, & applications • Developed new processes & procedures for the management of the server environment • Website layout & design• Set up email administration, and multiple user access management • Deployed environment, installed platform, A/B testing, software installation, backups, & security• Search engine optimization, detailed examination maximizing traffic resolving every impeding issue• Marketing; social media expert, bypassing constantly updated algorithms & paid walls at server levels

• Delivered enthusiastic & friendly customer service & sales while maintaining a high degree of professionalism.• Tier 2 troubleshooting on all apple products, iOS devices & MAC OS computers• Resolved every advanced technical issue unless the software needed to be developed by the Apple Engineers & included in the next update

• Removed spyware, adware, keyloggers, malware, viruses & rootkits• Built, customized towers & installed preferred operating system• Repaired peripherals, phones, fax machines, fans, motherboards, drives, power supplies, PCI & RAM.• Executive office administration with advanced-level computer skills, accounting & data entry analyst• Developed template layouts, invoicing & contract proposals• Marketing, graphic & production designs that informed & captivated consumers• Networking; switches, routers, port forwarding & TCP/IP, DNS, DHCP, tweaking & CISCO configurations• Data backup & recovery, cloud, mirrors, partitions, raid 5 & disk imaging & security• Designed impenetrable server structures

• Tier I, II & III help desk remote support technician in a high-pressure environment • "Log Me In" professional, remote computer repair, producing intricate documentation tickets • Internet connection specialist with advanced CMD knowledge • Top agent for customer service, call quality & sales• I inspired new company guidelines which resulted in revamping the entire outline & process