Robert Taylor

Robert Taylor Email and Phone Number

Innovating at the Intersection of Digital and Physical @ Wawa, Inc.
Robert Taylor's Location
Dallas, Texas, United States, United States
About Robert Taylor

Versatile leader with a strong track record of technology innovation and customer collaboration. Expert in translating business partner and customer technical needs into technical requirements. Skilled in all areas of technology including development, design, architecture, operations, product management, and user experience.

Robert Taylor's Current Company Details
Wawa, Inc.

Wawa, Inc.

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Innovating at the Intersection of Digital and Physical
Robert Taylor Work Experience Details
  • Wawa, Inc.
    Technical Architect
    Wawa, Inc. Mar 2023 - Present
    Wawa, Pa, Us
    Creating lasting architectures and solutions to enable profitable growth for a $18.6B C-Store/QSR chain• Established reference architecture, sandbox environment, dedicated store network, and process for testing connected kitchen equipment, LoRaWAN sensors, Wi-Fi tracking, and other emerging technologies• Architected and supported development of the Wawa Associate Workforce Application, adding functionality for picking and packing off-premises orders, targeting the reduction of missing and incorrect items that cost the business more than $11M in 2023 and eliminating store iPhones for curbside alerting ($450k annual expense)• Engaged in extensive data analysis to support business queries into the correlation among traditional retail data sources, the additional instrumentation provided by IoT devices, and our observability platform
  • Walmart
    Principal Product Manager
    Walmart Jan 2022 - Jul 2022
    Bentonville, Arkansas, Us
    Capturing business value through prioritized technology investments in merchandising systems.• Focused on modular execution, the merchandising systems that validate modulars prior to them being sent to stores, with an initial goal of eliminating 40,000 hours of manual work in FY2023• Creating product comparison reports, which allow merchants to understand the changes between new and existing modulars (deleted items, new items, and changes in points of distribution, distribution center capacity, and import port splits)• Engaged community of Category Advisors (800 external) and Modular Space Development & Execution Managers (600 internal) to gain feedback on top pain points with modular execution• Creating new edit checks, which identify issues in how modulars have been drawn so problems aren’t created when the modulars are sent to stores• Supporting the next generation store in Plano, TX, where emerging technologies are tested
  • 7-Eleven
    Group Manager, It & Business Strategy
    7-Eleven Dec 2020 - Jan 2022
    Irving, Tx, Us
    Recruited to shape IT value strategy, explore new and emerging technologies, and develop an IT operating model for the iconic convenience store chain. Delivered application rationalization roadmap for achieving multi-million dollar synergy targets with the acquisition of Speedway, met with each IT budget owner monthly to review budget spend to ensure alignment with capability delivery, worked with procurement and the network and security teams to implement a network transformation which will bring faster speeds and more reliable connectivity to every store, replace equipment that is nearing end of life, add guest Wi-Fi capabilities, and reduce costs, and created the framework for the launching of an intelligent automation center of excellence in 2022.
  • Whole Foods Market
    Principal Technology Architect
    Whole Foods Market Mar 2019 - Sep 2020
    Austin, Tx, Us
    Building a technical architecture practice for Whole Foods Market’s technology team• Grew and refreshed the team from two contractors to five full time team members• Established a third-party risk management process for Whole Foods to replace the original Amazon process, reducing backlog of requests from 27 to 2 within 3 months while improving cycle time and visibility• Drove adoption of a project registry process, tying projects to the new security process and productivity spaces• Launched team and project productivity offerings, allowing dynamic or project-specific creation of Microsoft Teams and SharePoint Online-based workspaces to facilitate collaboration• Enabled external guest access to project productivity workspaces, eliminating licenses for Box and Slack• Helped guide infrastructure and cloud services through a transformation to Scaled Agile Framework (SAFe)-based program increments, establishing three dedicated pods to implement new features more quickly• Attained formal certification in SAFe and Amazon Web Services• Authored architecture points of view on in-store mobile devices, record retention policies, and guest access• Represented technical architecture on delivery, architecture, data architecture, and security review boards
  • Sealed Air Corporation
    Director Of Technology Exploration
    Sealed Air Corporation Aug 2018 - Mar 2019
    Charlotte, Nc, Us
    Ideation, research, exploration and experimentation with emerging technologies that will enable Sealed Air to generate new business opportunities.• Led research into emerging technologies including machine learning, augmented reality and computer vision• Guided a team of data scientists and computer vision engineers, delivering initial offerings for foreign object detection in beef grinding operations, premium yield improvement in poultry operations, and improved filling accuracy in vertical pouch packaging systems• Demonstrated a prototype augmented reality application, enabling remote experts to guide onsite technicians through maintenance procedures on food care equipment
  • Sealed Air Corporation
    Digital Solutions Development Director
    Sealed Air Corporation Jun 2017 - Aug 2018
    Charlotte, Nc, Us
    Working with Sealed Air's food and product care divisions to define and build Digital and Internet of Things solutions through the integration of hardware, software, and services.• Created portfolio of Digital and Internet of Things solutions across food care and product care business units• Launched SEE Smart Link, a CIO100 award-winning remote monitoring solution for Sealed Air food care lines that enabled the sale of new preventive maintenance plans for Cryovac packaging systems• Adjusted business demand intake process and business case framework to enable agile delivery• Coached product owners to write effective user stories with clear acceptance criteria
  • Walmart
    Sr. Technical Expert
    Walmart Sep 2016 - Jul 2017
    Bentonville, Arkansas, Us
    Ideation, research, business development and experimentation into emerging technologies that will enable Walmart to deliver a seamless shopping experience at scale.• Defining new ways of working across business development, experimentation and research teams within Walmart Emerging Technology, as well as how we hand off successful experiments to Enterprise Architecture and Domain Owners for further refinement• Identifying and experimenting with data, applications, software and hardware to uncover solutions that will drive savings, revenue generation and automation• Authored a variety of technical articles and presentations to disseminate learnings from previous experiments• Supporting Walmart Canada's in-store traffic analytics pilot as subject matter expert on indoor positioning systems as well as item, location and transaction data• Investigating emerging and disruptive technologies
  • Walmart
    Innovator, Architect, Product Manager
    Walmart Mar 2010 - Jul 2017
    Bentonville, Arkansas, Us
    • Educate / inform executive management and create shared interest across global teams on strategies to capitalize on innovations in technology• Emerging technology R&D of cloud-powered infrastructure, mobility, big data, analytics, multi-channel, shopper insights, the Internet of Things, 3D printing, autonomous unmanned vehicles and augmented/virtual reality• Understand business processes and recommend appropriate solutions to business executives• Provide product direction to technology vendors to ensure alignment with Walmart’s 5-year plan • Partner with research labs and startups to understand the impact of emerging technologies on our architecture• Collaborate with suppliers on joint technology initiatives which drive shared value• Work with global Walmart teams on agile development projectsKey Deliverables and Results: • Systems to optimize scheduling, track shopper paths, measure modular integrity and department-level conversion, identify out of stock items and engage customers with personalized messages leveraging video analytics, indoor positioning systems, WiFi, RFID, BLE beacons and other sensors tied to existing transaction and customer data using machine learning algorithms• Prototypes of innovative last mile solutions, including secure, autonomous delivery systems• Created IoT core team, reference architecture and prototypes• Filed 31 patents related to retail operations and technology (10 granted to date)• Immersive analytics environments (Data Cafés) for Sam’s Club and Walmart US• An associate mobility strategy, yielding BYOD programs for store managers• Pilots of in-store 3D scanning and printing• A competitive pricing system that saves Sam’s Club more than $120M annually• Performance Center, a business intelligence system with 40,000 unique users• A Global Compute Fabric architecture used for data center site selection, carrier consolidation and WAN unification, saving millions while substantially increasing bandwidth and services
  • Walmart
    Sr. Solutions Architect
    Walmart Oct 2011 - Sep 2016
    Bentonville, Arkansas, Us
    Member of Walmart's Enterprise Architecture team, with specific responsibilities to create the vision, strategy and direction for a cloud-powered, mobile-first infrastructure that supports a seamless shopping experience at scale.Key Deliverables and Results: • Systems to optimize scheduling, track shopper paths, measure modular integrity and department-level conversion, identify out of stock items and engage customers with personalized messages leveraging video analytics, indoor positioning systems, WiFi, RFID, BLE beacons and other sensors tied to existing transaction and customer data using machine learning algorithms• Prototypes of innovative last mile solutions, including secure, autonomous delivery systems• Created IoT core team, reference architecture and prototypes• Immersive analytics environments (Data Cafés) for Sam’s Club and Walmart US• An associate mobility strategy, yielding BYOD programs for store managers• A Global Compute Fabric architecture used for data center site selection, carrier consolidation and WAN unification, saving millions while substantially increasing bandwidth and services
  • Walmart
    Product Manager
    Walmart Mar 2010 - Oct 2011
    Bentonville, Arkansas, Us
    Recruited to instill product management as a discipline in Walmart's Information Systems Division. Ownership of three domains, store systems, store item management and operational business intelligence. Key Deliverables and Results• Led a team of nine business analysts supporting three application development teams• Established initial roadmaps based on FY12 budget process, then worked with business customers to develop a three- to five-year strategic plan• Identified, scoped and prioritized 150 projects for store systems• Created Global Advisory Boards for business intelligence and inventory management• Delivered a competitive pricing system that saves Sam’s Club more than $120M annually• Expanded Performance Center, a business intelligence system with 40,000 unique users, to cover new reporting areas, including workforce management, multichannel innovation, finance, supply chain and human resources systems
  • Silverlake Security, Llc
    Founder
    Silverlake Security, Llc Jan 2009 - Mar 2010
    Us
    SilverLake Security brings value to our customers by guiding them through the design and deployment of intelligent solutions for their homes and office buildings. Whether it's an integrated, IP-based security solution with access control, network video cameras, video analytics, and physical security, an automation solution to control lighting, temperature and other systems, or an audio/video distribution solution, we're here to help you.
  • Commscope
    Global Business Director
    Commscope Dec 2006 - Jan 2009
    Hickory, North Carolina, Us
    Business manager with P&L responsibility for SYSTIMAX Intelligent Infrastructure Solutions, including iPatch real-time infrastructure management hardware, software and services. Managed global marketing campaigns, revamped collateral and introduced interactive sales tools to enable sales teams and business partners to effectively sell the solution. Created a suite of tools to demonstrate ROI to end users. Managed idea portal, 12-month roadmap and 3 year strategic plan. Worked with industrial design firms to create an Experience Language System, confirming through materials, look and feel the value proposition of our products while allowing for field upgrade to iPatch functionality. Worked with supply chain management, R&D and vendors to reduce costs, improve cycle time, increase quality and control inventory.
  • Tektronix
    Director, Product Line Management
    Tektronix Mar 2005 - Jun 2006
    Beaverton, Or, Us
    Business manager with P&L responsibility for VoIP and SS7 performance monitoring systems for Tier 1 Service Provider networks in this $200M division of Danaher Corp. Closed the largest single purchase order in company history ($14M) while growing orders year over year from $5.5M to $28M for VoIP performance monitoring tools. Established partnerships with deep packet inspection companies. Grew orders for SS7 monitoring tools by 40% in an otherwise declining market, and closed a long-outstanding $8M revenue assurance contract. Managed a group of 9 product managers and principal engineers. Initiated primary research project into the active test market; performed technical and financial due diligence that led to the $30M acquisition of a privately held active test company.
  • Cisco Systems, Inc.
    Sr. Product Manager
    Cisco Systems, Inc. May 1998 - Mar 2005
    San Jose, Ca, Us
    Drove initiatives to bring DSL to the mass market, defining new products, forging partnerships and establishing an industry consortium. Owned marketing and product management responsibilities for a variety of network management systems for DSL and other broadband technologies as well as security threat management systems, covering both Service Provider and Enterprise customers. Launched more than a dozen new products. Product owner for Scrum-based Agile projects with up to 200 engineers. Responsible for Cisco's $65M acquisition of Protego Networks, completing integration within 30 days. Corporate patent council representative.
  • Netspeed, Inc.
    Director, Software Development
    Netspeed, Inc. May 1996 - May 1998
    Third employee of this DSL equipment manufacturing startup. Hired and directed the network management organization. Developed an embedded Simple Network Management Protocol (SNMP) agent, an HP OpenView-based element management system and a Windows-based craft interface. Selected the software development environment. Mentored employees with limited UNIX experience. Built the company intranet. Devised innovative synchronization techniques to ensure scalability, performance and accuracy goals were achieved; awarded five US patents.
  • Dsc Communications
    Sr. Systems Engineer
    Dsc Communications 1995 - 1996
    Ca
    Software architect for an Asynchronous Transfer Mode (ATM) core switch, with an emphasis on network management and the integration of a third-party ATM edge switch.
  • Sprint Corp.
    Technical Leader
    Sprint Corp. Feb 1994 - May 1995
    Overland Park, Kansas, Us
    Software and system architect for Sprint's first Unix-based Enhanced Services Platform for AIN applications. Led four teams with a total of twenty engineers responsible for the development of the production Voice FONcard application. Interfaced with multiple vendors in support of the application development effort. Managed a team of developers responsible for the design and implementation of the base architecture components. Responsible for the total development cycle, including analysis, design, code, test and implementation.
  • Wiltel
    Sr Network Development Engineer
    Wiltel 1991 - 1994
    Developed a Video on Demand reservation system, a Unix-based Enhanced Services Platform for WilTel's Advanced Intelligent Network, and a reference architecture for network management systems used for more than 10 years.
  • Intellectual Systems, Inc.
    Sr Software Engineer
    Intellectual Systems, Inc. 1988 - 1991
    Led a software design team in the development of a vendor-independent network management system supporting a wide range of telecommunications equipment. Focused on the development of the graphical user interface and distributed database management system.
  • Public Service Company Of Oklahoma
    Telecommunications Engineer
    Public Service Company Of Oklahoma 1985 - 1988
    Tulsa, Oklahoma, Us
    Responsible for the design and deployment of fiber optic, microwave, T1 and satellite communications systems. Helped design and build a 120-mile fiber route providing alternative access to external customers.

Robert Taylor Education Details

  • The University Of Tulsa
    The University Of Tulsa
    Ee

Frequently Asked Questions about Robert Taylor

What company does Robert Taylor work for?

Robert Taylor works for Wawa, Inc.

What is Robert Taylor's role at the current company?

Robert Taylor's current role is Innovating at the Intersection of Digital and Physical.

What schools did Robert Taylor attend?

Robert Taylor attended The University Of Tulsa.

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