Bounteous is a leader in digital transformation services that co-innovates with the world's most ambitious retail, consumer, healthcare, financial services and restaurant brands.I lead our ~60-person global Product Management practice, where I am accountable for our delivery standards and talent development. I contribute to our enterprise business development efforts, and have consulted on product and digital transformation strategy with clients including: Wingstop, Shake Shack, Domino's, Red Robin, Dutch Bros, Five Guys, Denny's, Texas Roadhouse, First Watch, Smoothie King, CKE, Hilton Grand Vacations, and many others. I also play a role in strengthening key partnerships within our restaurant and convenience vertical (e.g., Olo, Radar, others). My brand-side executive experience (Subway) allows me to understand our clients' most challenging and transformational predicaments, advise empathetically, and drive outcomes.

Hathway was a digital transformation agency servicing leading restaurant and convenience brands (Wingstop, Texas Roadhouse, Dutch Bros, Noodles & Co., etc.).I served as Vice President of Product, accountable for Hathway's Product Management practice, which scaled considerably from 2020-2022 to support the digital transformation of dozens of restaurant brands (further instigated by the COVID-19 pandemic). Hathway delivered transformative digital ordering experiences and accompanying MarTech solutions for a significant portion of the Top 100 US restaurant brands.Additionally, I am accountable for the NomNom experience platform, which powers $3B in digital commerce and enables restaurant brands to build custom digital experiences with improved time-to-value, leveraging integrations with best-in-class providers for online ordering, rewards, marketing automation, geolocaiton services, payments and more. Since my involvement with NomNom, we have scaled the solution to offer SaaS-like efficiencies for our clients, while introducing new annuity revenue streams to the product line.In November of 2021, Hathway became part of Bounteous.

Grew Subway's digital sales by more than 20x pre-pandemic. Ensured that Subway's consumer-facing technology and digital experiences evolved to capture shifts in consumer behavior toward digital. Recruited and managed a team of 20+ in product management, portfolio and service management, UI/UX, digital architecture, and digital application development. Designed and implemented a 4.8 star-rated mobile app, responsive ordering website, POS-integrated third-party delivery solution, new technologies for digital marketing (loyalty, eCRM, and personalization), and supporting suite of microservices. Led collaboration with marketing and operations functions. Spearheaded global delivery efforts and owned relationships and contracts with Accenture, CapGemini and other scaled partners. Subway was named #6 among restaurants in digital competence by Gartner during my tenure.

Accountable for digital product management and B2C UI/UX design at the world’s largest restaurant chain. Managed development teams, working in Agile framework to deliver enhancements to Subway’s mobile app, e-commerce websites, in-store kiosk and digital menus. Curated and owned digital roadmaps. Led team of 13 product managers, business analysts, UX/UI and visual design professionals. Additionally oversaw product management functions for loyalty, marketing, offers & promotions and payments. Our team provided user stories, acceptance criteria, interactive prototypes and visual design assets to our onshore and offshore development teams, ensuring that Subway regularly releases enhancements to its digital sales channels that delight our guests and grow profitability for our franchisees.

Asurity (formerly Treliant Solutions) provides Software-as-a-Service (SaaS) risk management and compliance technologies for financial services companies. As Vice President of Product Strategy, I managed the positioning, branding, and enhancement roadmap of digital products offered by the firm, additionally overseeing functional and visual design requirements for new product builds.

Equilibria is my consultancy, which I established to advise companies large and small on tackling digital strategy, transformation and digital product development. Via this consultancy, I have served as a fractional CPO/CDO for firms including Mobivity (CRM) and Asurity (FinTech).

HandHold was an award-winning creator of bestselling mobile technology for autism and special education. Its products, used in classrooms and homes around the world, helped those with autism overcome learning obstacles and acquire social skills. As Co-Founder, CEO and CPO, I grew HandHold from seed to exit, building a portfolio of mobile solutions built in conjunction with leading autism researchers at Yale University. Management: Raised several rounds of equity capital to finance initial years of venture. Secured four R&D contracts from the U.S. Department of Education (SBIR) totaling more than $2M. Achieved cash flow positivity in Year 1 and entity profitability in Year 3. Entity was acquired in Year 6. Managed direct reports in marketing, technology and operations.R&D / Innovation: Served as Principal Investigator of four SBIR awards, leading cross-disciplinary teams including researchers at Yale University and UCLA to develop and investigate new technologies independently proven to reduce learning obstacles for individuals with autism. Implemented feature roadmap for cross-platform suite of behavioral support, data tracking, social skills and speech therapy applications. Oversaw functional and visual requirements definition. Managed direct technology reports in Agile development process. Marketing: Achieved #1 ranking in App Store category (grossing), coordinating with Apple and NOOK developer groups to curate product. Managed integrative social media, online marketing and public relations campaigns. Developed site licensing program for U.S. schools and districts. Spoke regularly at national conferences for special education and education technology.IP: Secured seven U.S. patents and two trademarks in protection of firm’s product portfolio. Business Development: Established partnerships with Autism Speaks and other widely recognized brand endorsers, including Carol Gray, creator of renowned Social Stories™ methodology.

Walker Innovation Inc. (formerly Walker Digital Gaming, LLC), the R&D lab which created priceline.com, developed, licensed and commercialized new technologies in eCommerce, retail technology, health care, gaming, and other areas.As Director of IP, I managed a portfolio of 500+ pending and issued U.S. Patents (the 2nd largest portfolio in the industry at the time). I also supported our portfolio licensing effort, leading to more than $100MM in direct licensing revenues, and collaborated with licensing partners post-transaction to develop best practices for implementing technologies in the commercial marketplace.

Walker Innovation (formerly Walker Digital Management, LLC) is an innovation lab from which several notable businesses, including priceline.com, have grown. The firm has licensed or sold 1,000+ patents to leading Fortune 500 firms in e-commerce, financial services, gaming, and social media.While at Walker, I was named as an inventor on more than 300 patents across a variety of tech industries, some of which resulted in licensing transactions with modern tech leaders such as Facebook and Apple. I also collaborated daily with the CEO, Jay S. Walker (Founder of priceline.com), to innovate and strategize portfolio growth. I directed the filing of new inventions and prosecution of patents, while managing team of researchers.

The Connecticut Post (since acquired by Hearst) is the second-largest daily newspaper in Connecticut. During my period of employment, its weekday circulation was approximately 90,000.I edited copy and wrote headlines on deadline. I also designed and integrated new page layouts, such as the cover of the Money section.As a writer, I contributed a regular column for the Arts & Entertainment section, and occasional columns for Page A2.

Performed business analysis for and supported web development of an experience within the core purchasing path that encouraged consumers to adopt partner products on a subscription basis, in turn providing a subsidy for the user's purchase of airfare or hotel.