Robert Chipman Email and Phone Number

Full range of HR competencies from Generalist to OD Specialist

Created and implemented a complete customized learning plan by employing a variety of current and innovative teaching strategies to motivate, inspire, and encourage student-centered learning. Designed units to maximize available technology and school resources.

Created and implemented a complete customized learning plan by employing a variety of current and innovative teaching strategies to motivate, inspire, and encourage student-centered learning. Designed units to maximize available technology and school resources.

Delivered leadership for a team of 115 providing talent acquisition & management and Diversity & Inclusion services for 55K teammates across 2K locations serving 150K patients. Interfaced with key business leaders to effectively align recruiting and hiring strategies with evolving business objectives, resulting in significant cost reductions. Managed full-cycle recruitment to build and sustain a robust candidate pool for all positions, especially those hard to fill. Cultivated successful relationships, led in developing and implementing strategies, policies & procedures, and services to achieve organizational objectives.+ Supplied 15K external hires annually and a 40% internal promotion rate with a consistent employee retention rate of 82% or higher. + Restructured recruiting strategies to achieve a 30% improvement in time to fill open positions, resulting in a $14M savings in overtime costs. + Led innovation of high frequency position fills to deliver a 40% improvement in time to fill open positions. + Championed the use of referrals to increase quality hires, fill positions more quickly, and drive retention; secured 35% in internal hires.+ Led project to deploy new HRIS system to condense seven separate systems into one integrated workday platform. + Steered the redevelopment project of a robust talent review system, culminating in the first ever enterprise-wide talent calibration and planning session.

Directed a team of 10 to partner with business leaders and anticipate and solve organizational people and change related initiatives for the western US (800 facilities and 9K teammates) where the HR leadership role was vacant for over one year. + Partnered with business leadership to effectively design and deploy talent management programs focused on engagement, retention, and culture. + Developed on-call policy/process to ensure equity amongst teammates and federal and state compliance.

Drove organizational excellence to direct and coordinate the day-to-day operational aspects of human resources, including employee relations issues, benefits, compensation, and retention. Led a team of 25 accountable for people systems for 600 corporate-owned restaurants and 39K employees. Worked to implement formal HR training programs for employees in the areas of interviewing, hiring, orientation, employee relations, workplace safety and health, and OSHA regulations. Implemented best in class polices and processes in compliance with HR related federal, state, and local laws to minimize exposure to liability.Rightsized the leadership team and streamlined communications within first six months. + Scaled up staff to add about eight new employees per restaurant, enabling service to 16 additional guests during peak hours and achieving $18M in additional annual sales ($50K daily). + Improved retention by on average two employee per month/restaurant to yield $5.5M in savings.+ Implemented a consistent talent review process, resulting in 15 high potential internal mid-management positions. + Championed initiative to build diverse affinity groups and networks that broadened company ability to attract and retain a diverse talent pool.

Recruited to return to McDonald’s to lead a team of six responsible for managing vendor partners and developing sourcing selection and retention tools for 14K US restaurants and 800K+ crew members. Supported leadership to implement HR programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health & welfare benefits, training & development, records management, safety & health, succession planning, employee relations & retention, and regulatory compliance.• Implemented an industry-leading innovative e-learning system that improved merchandising, employee communications, and training and development while focusing on execution scorecard. • E-learning system contributed towards a 29% increase in staff size, a 77% reduction in turnover, and more than $92M in system-wide retention savings in year one.• Led the home office HR support for Hurricane Katrina relief, enabling the Gulf Coast market to re-establish itself after the disaster and provide more than $2M in relief funds to employees.

Directed the day-to-day operations to manage profitability of a successful retail franchise providing B2B customized logo apparel decorating. Hired and managed a team of four, ensuring the work was done within budget and exceeded the client’s expectations. Continually streamlined business operations to maintain a competitive advantage in the market that delivered high-quality services and attracted new clientele. • Drove increased business volumes 200% in year one and broke even in revenue in nine months.• Effectively delivered a three-to-five-day turnaround for each project, faster than the two-week industry standard.

Audit loads/unload and analyze simulations for future package flow