Robert Chiu Email & Phone Number

California, United States

San Francisco, California, US

Astranis is re-inventing the space telecommunications market with its smart, efficient MicroGEO platform. Our mission: combine state-of-the-art space tech with economies of scale to connect underserved communities -- four billion people -- with internet access.

San Francisco, CA, US

• I directed Go-To-Market Strategy for novel SaaS offerings in the company's Design & Make portfolio; and led programs that accelerated Autodesk's cloud-centric business transformation.
• Designed sales & marketing campaigns to retire maintenance & multi-user offerings and drive adoption of cloud-centric subscriptions.
• Led market-testing, feature decomposition, and software releases for a new subscription model tailored for security-/privacy-oriented enterprise.
• Championed the “customer voice” with responsive product updates and business campaigns; led to $220M new billings.
• Authored a machine learning model to accurately forecast service demand based on product usage and customer metadata.

Carlsbad, CA, US

• Led eight cross-functional software product teams (150+ staff) working to disrupt the inflight Wi-Fi market for commercial airlines.
• Launched inflight & SaaS services for seven major airlines, enabling 400% year-on-year revenue growth.
• Initiated operations roadmap to uphold service level agreements (SLAs) and dashboard KPIs.
• Led the software engineering organization through retrospectives and initiatives to improve inter-team handoffs, eliminate software defects, and mature CI/CD and DevOps processes.
• Drove system enhancements for cybersecurity and data privacy (ISO 27001, GDPR, PCI, SOX).
• Acting product manager for back-office systems and analytics. Analyze customer requirements, scalability, define NPI and go-to-market.

Carlsbad, CA, US

• Responsible for the network & service stack supporting ViaSat's global mobile broadband business ($500M annual revenue). Managed cost, schedule, and technical program performance; led preparation and approval of gate.
• Reduced network expenditures by $1M/year.
• Accelerated service responses for customer escalations & field defects by 20%.
• Focus areas included network operations, multiple-access communication waveforms, embedded systems, cloud infrastructure (IaaS), information assurance / cybersecurity, and service at-scale.

Arlington, VA, US

• Responsibilities included technical marketing, proposal generation, architecture development, and engagement strategy for Boeing's space satellite business.
• Led a customer-funded study for Agile Hosted Payloads; focus areas in COMSEC, W- and V-band data links, and digital architectures for capacity segmentation and privacy.

Arlington, VA, US

• Executed concurrent roles in program execution, Research and Development, and product innovation supporting Boeing's space satellite business.
• Managed cost, schedule, and technical program performance for engineering programs and projects
• Developed architectures and parametrics for high-capacity beamforming digital processor IRAD. Technical work in system-on-chip (SOC) design, mixed-signal converters, remote sensing, and digital filter algorithms..
• Led a successful over-the-air demonstration of the Protected Tactical Waveform. Technical focus on modem characterization, terminal selection, and system interoperability.
• Conducted and approved gate reviews, including SRR, SDR, PDR, CDR, and TRR.
• Invented a satellite Built-In Test system, an industry first, that reduces cycle time by 90% and eliminates > $2M capital investment per satellite. Wrote proposal, managed product team, tracked budget & schedule, and.

Arlington, VA, US

• Directed engineering teams across satellite assembly, integration, and verification. Key responsibilities included technical oversight, anomaly resolution, earned-value management, coordination across product teams.
• Pioneered an Innovation Forum for reviewing & funding employee-led initiatives in affordability, safety, and process enhancement. 240% ROI to date.
• Achieved best-of-program cycle times for system verification (~$500k below average).
• Slashed $1.2M from system integration by leading the re-factoring of satellite test software and data analytics [project CPI = 1.37].
• Negotiated a $1.5M reduction in recurring costs through risk analysis.
• Led contractual sell-off of two spacecraft. Mentored an interdisciplinary team of analysts, negotiated scope with DOD customer, and reviewed success/lessons-learned with senior management

Arlington, VA, US

• Primary duties included anomaly resolution, margin analysis of performance requirements, requirements flowdown and specification development. Expertise in signal nonlinearity, high-power amplification, antennas.
• Provided technical leadership for a $35 million subsystem: request for proposal, design review, manufacturing, integration & test. Co-managed technical, cost, & schedule risks of eleven product lines from five.
• Eliminated $3M in payload integration via a novel approach to thermal verification.
• Authored algorithms, software, analysis tools, and training for eight RF performance verification tests: Frequency Response, Amplitude Modulation Nonlinearity, Noise Power Ratio, Passive Intermodulation, Spurious.
• Spear-headed a series of 25 seminars to introduce satellite design & operation principles to the engineering organization. Created training packages to educate other engineers, resulting in significant acceleration in.
• Developed methodology, software, documentation, data analysis toolset, and training material for six satellite verification tests.

Arlington, VA, US

Designed and tested high-speed mixed-signal ASICs.

Master Of Business Administration (Mba)

Master'S Degree, Electrical Engineering

Bachelor'S Degree, Electrical Engineering And Computer Science