Robert Chiu Email & Phone Number

California, United States

San Francisco, California, Us

Astranis is re-inventing the space telecommunications market with its smart, efficient MicroGEO platform. Our mission: combine state-of-the-art space tech with economies of scale to connect underserved communities -- four billion people -- with internet access.

San Francisco, Ca, Us

I directed Go-To-Market Strategy for novel SaaS offerings in the company's Design & Make portfolio; and led programs that accelerated Autodesk's cloud-centric business transformation.• Designed sales & marketing campaigns to retire maintenance & multi-user offerings and drive adoption of cloud-centric subscriptions.• Led market-testing, feature decomposition, and software releases for a new subscription model tailored for security-/privacy-oriented enterprise. • Championed the “customer voice” with responsive product updates and business campaigns; led to $220M new billings.• Authored a machine learning model to accurately forecast service demand based on product usage and customer metadata.

Carlsbad, Ca, Us

Led eight cross-functional software product teams (150+ staff) working to disrupt the inflight Wi-Fi market for commercial airlines. • Launched inflight & SaaS services for seven major airlines, enabling 400% year-on-year revenue growth.• Initiated operations roadmap to uphold service level agreements (SLAs) and dashboard KPIs.• Led the software engineering organization through retrospectives and initiatives to improve inter-team handoffs, eliminate software defects, and mature CI/CD and DevOps processes.• Drove system enhancements for cybersecurity and data privacy (ISO 27001, GDPR, PCI, SOX).• Acting product manager for back-office systems and analytics. Analyze customer requirements, scalability, define NPI and go-to-market.

Carlsbad, Ca, Us

Responsible for the network & service stack supporting ViaSat's global mobile broadband business ($500M annual revenue). Managed cost, schedule, and technical program performance; led preparation and approval of gate reviews; and coordinated proposal and customer response activities.• Reduced network expenditures by $1M/year.• Accelerated service responses for customer escalations & field defects by 20%.• Focus areas included network operations, multiple-access communication waveforms, embedded systems, cloud infrastructure (IaaS), information assurance / cybersecurity, and service at-scale.

Arlington, Va, Us

Responsibilities included technical marketing, proposal generation, architecture development, and engagement strategy for Boeing's space satellite business.• Led a customer-funded study for Agile Hosted Payloads; focus areas in COMSEC, W- and V-band data links, and digital architectures for capacity segmentation and privacy.

Arlington, Va, Us

Executed concurrent roles in program execution, Research and Development, and product innovation supporting Boeing's space satellite business.• Managed cost, schedule, and technical program performance for engineering programs and projects• Developed architectures and parametrics for high-capacity beamforming digital processor IRAD. Technical work in system-on-chip (SOC) design, mixed-signal converters, remote sensing, and digital filter algorithms. Originated customer needs decomposition and requirements flowdown.• Led a successful over-the-air demonstration of the Protected Tactical Waveform. Technical focus on modem characterization, terminal selection, and system interoperability.• Conducted and approved gate reviews, including SRR, SDR, PDR, CDR, and TRR.• Invented a satellite Built-In Test system, an industry first, that reduces cycle time by 90% and eliminates > $2M capital investment per satellite. Wrote proposal, managed product team, tracked budget & schedule, and delivered complete system from concept to prototype to production.• Executed technical design and upgrade ROMs for a DOD Ka-band satellite system.• Founding Member of Enterprise Opportunity Board; engaged executive leadership to scale affordability and product innovation across Boeing N&SS.

Arlington, Va, Us

Directed engineering teams across satellite assembly, integration, and verification. Key responsibilities included technical oversight, anomaly resolution, earned-value management, coordination across product teams, and customer negotiation.• Pioneered an Innovation Forum for reviewing & funding employee-led initiatives in affordability, safety, and process enhancement. 240% ROI to date.• Achieved best-of-program cycle times for system verification (~$500k below average).• Slashed $1.2M from system integration by leading the re-factoring of satellite test software and data analytics [project CPI = 1.37].• Negotiated a $1.5M reduction in recurring costs through risk analysis.• Led contractual sell-off of two spacecraft. Mentored an interdisciplinary team of analysts, negotiated scope with DOD customer, and reviewed success/lessons-learned with senior management• Coordinated updates for 31 product specifications; provided training & seminars in the areas of unit design and requirements flowdown. Analyzed project execution and reviewed success/ lessons-learned with the team.

Arlington, Va, Us

Primary duties included anomaly resolution, margin analysis of performance requirements, requirements flowdown and specification development. Expertise in signal nonlinearity, high-power amplification, antennas, digital signal processing.• Provided technical leadership for a $35 million subsystem: request for proposal, design review, manufacturing, integration & test. Co-managed technical, cost, & schedule risks of eleven product lines from five international vendors and an in-house integration product team.• Eliminated $3M in payload integration via a novel approach to thermal verification.• Authored algorithms, software, analysis tools, and training for eight RF performance verification tests: Frequency Response, Amplitude Modulation Nonlinearity, Noise Power Ratio, Passive Intermodulation, Spurious, EMI/EMC, Antenna Isolation, Antenna Calibration• Spear-headed a series of 25 seminars to introduce satellite design & operation principles to the engineering organization. Created training packages to educate other engineers, resulting in significant acceleration in software development and resolution of software problems. • Developed methodology, software, documentation, data analysis toolset, and training material for six satellite verification tests.• Trained and led teams providing 24/7 support across spacecraft assembly, integration, and test. Training sessions enabled 40% acceleration in software development and anomaly resolution.

Arlington, Va, Us

Designed and tested high-speed mixed-signal ASICs.

Master Of Business Administration (Mba)

Master'S Degree, Electrical Engineering

Bachelor'S Degree, Electrical Engineering And Computer Science