Robert “Chris” Wade Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

United States

• Assisted internal and external customers with correcting billing and service issues and/or errors.• Negotiated and prepared service order requests for existing and new customers for the installation, removal, or changes to telephone, VOIP, television, and high-speed internet services.• Performed troubleshooting on accounts to determine what actions are necessary to correct customer problems.• Handled discussions with customers involving company matters such as policy and regulatory conformance.• Accessed multiple databases, retrieved, interpreted, and input information on the computer while speaking with customers.• Coordinated service agreements/arrangements with other departments.

Earth City, Missouri

Temporary job elevation, 12 months of accelerated training with a focus on Data Analytics, Group Collaboration, Presentations, and Quality Assurance.

Greater St. Louis Area

Southwestern Bell & Nextel Telephone System Sales. Assessed customer needs, created presentations, designed telecommunication systems to meet those needs.

Bachelor Of Arts, Interdisciplinary Studies

Activities and Societies: Black Business Student Association, Minority Achievement Program, NAACP, Weston House Activities Coordinator.

At&T Advanced Telecommunication Certification, Telecommunications Engineering

Accelerated Technical Training for Telecommunication. AT&T certification never expires