Rob Lang work email
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Rob Lang personal email
Upshop is the first total store operations platform synchronizing Fresh, Packaged, and eCommerce solutions to make retail operations simplified, smart, and more connected.Upshop has been pioneering total store operations technology for over 30 years; delivering SaaS-based solutions which offer a simplified, smarter, more connected solution to retail store associates. The business leveraged the technology of leading products FreshIQ®, ShopperKit, and Date Check Pro to synchronize one platform, providing retailers the visibility needed to increase sales, cut waste, and streamline labor efficiencies. Over 145+ retail chain accounts trust our software in over 28,000+ stores, 9 countries, and 3 continents.
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Customer Success ManagerUpshop Sep 2020 - PresentTampa, Fl, Us•Manage and effectively build relationships with 60+ accounts. •Deliver Executive Business Reviews semi-annually/quarterly to account base. •Upsell Fresh, eCommerce, and Inventory Management SaaS modules to grocery and convenient stores globally. •Perform deep discovery, demos, power point presentations, and closing calls for upsells and SaaS conversions. •Support Project Managers for 15-20 active implementations from on premise legacy software to the cloud. •Run weekly project status calls; escalate and follow up with all outstanding items.•Daily tech stack: Salesforce CRM (Lightning), ChurnZero, Microsoft Office Suite, Monday.com -
Account ExecutiveValidity Inc. Jan 2020 - May 2020Boston, Massachusetts, Us•Managed 150+ current client accounts – Expansion Team.•Closed 9 deals in first 2.5 months as Account Executive; 60-90 day sales cycle•Exceeded 50 activities per day.•Up-selling/cross-selling data management, sales productivity, and email marketing solutions in a geographic territory.•Completion of 9-week internal Bootcamp training for promotion.•Growth by acquisition company; learning new tools and adapting to ever changing atmosphere•Executed the entire sales process – Prospecting, discovery, demos, presentations, and closing calls.•Worked out of Accounts, Leads, Contacts, and Opportunities within Salesforce CRM.•Daily tech stack: SalesLoft, Salesforce CRM (Classic & Lightning), LinkedIn Sales Navigator, Elevate, Zoom Info, Gong, Zoom, Amazon WorkSpaces, Microsoft Office Suite, 8x8, and Slack. -
Sales Development Team LeadValidity Inc. Nov 2019 - Jan 2020Boston, Massachusetts, Us•Supported Manager with a team of 15-20 reps.•Assisted individuals with scripts, prospecting, and call coaching. Ran nightly trainings in managers absence.•Interviewed potential SDR candidates for open positions.
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Sales Development RepresentativeValidity Inc. Mar 2019 - Nov 2019Boston, Massachusetts, Us•Was 100% or greater to quota the last 4 months as an SDR.•Hit targeted amounts of 75-100 activities per day.•Worked closely with Account Executives to develop targeted lists and messaging to drive new business.•Executed daily cadences out of SalesLoft to book Sales Accepted and Qualified Opportunities. •Collaborate with team members and management to develop strategies and ideas that drive results and success.•Additional tech stack: Drift and Ambition
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Head Of OperationsClass Action Recovery Service Nov 2016 - Mar 2019Amherst, New York, Us•2+ years of B2B sales experience providing legal services to large companies nationwide.•Responsible for managing all client interaction with the Automotive Parts Antitrust Litigation campaign. •Trained and supervised 5-8 sales agents in our Five9 call center to identify leads. •Managed the daily operation of the Florida and New York offices to ensure stability, production, and growth.•Researched and qualified multiple price-fixing campaigns within the teams. •Drafted, reviewed and formalized company procedures, employee policies, and call scripts. •Assisted in recruiting, hiring and onboarding of all new employees. -
Operations Management ConsultantClass Action Recovery Service Aug 2016 - Nov 2016Amherst, New York, Us•Brief interaction with marketing/sales agents and clients•Research in the Caterpillar Engine Products Liability Litigation•Begin to write and test basic day to day procedures•After four months as an OMC, was named Head of Operations in November 2016
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Accounting InternGreenpac Mill Jun 2015 - May 2016Kingsey Falls, Québec, Ca•Extensive experience using SAP accounts receivable, accounts payable, and purchase order systems. •Ensure the timeliness and accuracy of financial receipt and payment through invoice data entry. •Reporting and analysis of customer sales and vendor payments. •Conduct inventory plant reviews to determine amount of product availability for customer consignment requests.
Rob Lang Skills
Rob Lang Education Details
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University At Buffalo School Of Management, The State University Of New YorkGeneral
Frequently Asked Questions about Rob Lang
What company does Rob Lang work for?
Rob Lang works for Upshop
What is Rob Lang's role at the current company?
Rob Lang's current role is Customer Success Manager at Upshop.
What is Rob Lang's email address?
Rob Lang's email address is ro****@****orp.com
What schools did Rob Lang attend?
Rob Lang attended University At Buffalo School Of Management, The State University Of New York.
What skills is Rob Lang known for?
Rob Lang has skills like Microsoft Office, Leadership, Microsoft Excel, Customer Service, Microsoft Word, Teamwork, Time Management, Social Media, Team Leadership, Social Networking, Sales, Event Planning.
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