Robert Mills Email & Phone Number

Philadelphia, Pennsylvania, United States

Newark, Delaware, United States

Radnor, Pa

Manage projects from initial customer contact with sales team, through product launch at the manufacturing plant. Coordinated the efforts of new product development with the technical R&D team, and capital projects engineers to ensure a seamless transition into production. Served as the technical liaison with clients and manufacturing, starting with initial product development through product launch. • Managed projects across multiple FXI business units, including Technical Products, Medical Products, Automotive, and Bedding and Home Furnishings• Core Team member developing and implementing a new product development stage gate process to be used for all new projects across all FXI business units

Elkton, Md

Manage leadership and technical expertise to support development of disk drive filtration technologies generating $60M in annual revenue, in collaboration with field sales and product specialists. Served as primary technical liaison with clients and manufacturers assembling Gore filtration products to explain characteristics of new materials and troubleshoot filtration problems.• Managed product quality and installation issues with Gore associates and customers based in Southeast Asia (China, Thailand, Singapore, and Malaysia)• Spearheaded Gore product implementation into drive programs with 2 major customers; produced more than $3M in added revenue• Guided project to install vacuum ovens in clean room, coordinating suppliers and internal engineering team on problem solving, and creating facility that added $75K a month to revenue stream

Elkton, Md

Played key support role as subject matter expert teamed with field sales and product specialists, for global and technical applications for $35M Gore Microfiltration Media business sold for use in pharmaceutical and microelectronic filtration applications. In charge of Supply Agreement negotiations and ensuring product specifications aligned with client technical requirements.• Directed technical support for associates and customers located in Europe—U.K., Ireland, Germany, and France; and Asia— Japan, South Korea, and China• Served as primary contact for customer complaints, coordinating with company manufacturing team to troubleshoot and problem-solve; established and maintained quality satisfaction rate greater than 98%• Managed complex transition from outdated test method to new, improved protocol featuring greater reliability, coordinating logistics and communication with Gore manufacturing team on implementation; zero missed customer shipments

Elkton, Md

Coordinated with global sales teams to provide technical expertise for division providing unique cable solutions to electronics and semiconductor markets. Discussed product needs with large- and small-scale customers on new cable designs for Flat Panel Display and various pick-and place-equipment used in clean room environments. • Analyzed customer technical requirements and developed customized cable solutions for high flex and harsh environments • Played instrumental role in quote process defining value price, addressing technical issues, clarifying processes, determining tooling, and addressing quality concerns and design documentation

Elkton, Md

Elkton, Md

Greensboro/Winston-Salem, North Carolina Area

Bs, Mechanical Engineering

Activities and Societies: American Society of Mechanical Engineers, Society of Automotive Engineers, Virginia Tech Alpine Ski Team

Education record