Robert Coles Email & Phone Number

Maine, United States

York, Ogunquit, Lower Village Kennebunk, Sanford, Biddeford & Shapliegh

As the top real estate brokerage on the southern coast of Maine, we are dedicated to providing our clients and customers with the finest service available, whether buying or selling real estate. At RE/MAX Realty One, we pride ourselves on being experts at bringing buyers and sellers together throughout our market place. No one knows the coastal area better than we do. Our "above the crowd" team of professional real estate agents has the expertise you can rely on to make your property buying or selling experience one you'll remember.....for all the right reasons. Experience is our edge.

Cape Neddick, Me

Extraordinaire is a specialty Home Furnishings store located in Cape Neddick and Ogunquit, ME. We specialize in selling home decor, gifts, furniture, cards, lighting and gourmet products to the Southern Maine market. Our Perkins Cove location specializes in ladies apparel, handbags, and accessories.

York, Maine

The Old York Historical Society, doing business as the Museums of Old York, was founded more than one hundred years ago to preserve the history and artifacts of York, Maine. Offering thirty-seven period room settings and several galleries housed throughout nine historic museum buildings, the Museums of Old York showcases a wealth of early New England art, architecture, and decorative arts. The exhibits focus on the stories of southern Maine's men, women, and children and the world they created and lived in from the earliest settlement in the 1600s to the present day.

Washington D.C. Metro Area

• Generate $1,000,000+ annually in new and incremental business • Managed billing and collections for large, complex government contract• Managed $1,000,000+ in active business• Responsible for maintaining and expanding client relationshipsOne of seven senior level consultants selected through competitive process to manage the September 11th Victim Compensation Fund (VCF). Managed the New York City VCF Claims Assistance Site (CAS) as well as six other CAS in the Northeast. At the busiest point of the project, Robert managed 15 consultants in seven locations. Primary responsibilities included managing CAS operations as well as meeting with the families of the victims and assisting them in filing their claims and answering their questions. In November, 2003 Robert transitioned his CAS responsibilities and returned to Washington to lead a team of 16 Case Managers. This team evaluated and processed 1,000 VCF applications and successfully brought the VCF to a successful conclusion distribution more than 7 billion dollars to the victims of September 11th.

Washington D.C. Metro Area

• Generate $1,000,000+ annually in new and incremental business • Managed billing and collections for large, complex government contract• Managed $1,000,000+ in active business• Responsible for maintaining and expanding client relationshipsAssisted the U.S. Department of Veterans Affairs (VA) transform how they provide human resources and payroll service to their 230,000+ employees. Created and implemented a change management strategy for implementation of Employee Self Service (ESS) – a web based front-end that allows employees to access and make changes to their human resources information. Managed the ESS rollout assessment by conducting nationwide focus groups and an employee survey. Rolled out and communicated a position classification software package called Coho, to 15,000+ VA managers. Crafted and implemented a change management strategy for the PeopleSoft Payroll/HR implementation as well as manage the preparations for rollout to VA’s prototype locations. Responsible for project management including all project financials.Worked with the U.S. Department of Housing and Urban Development (HUD) to assess position parity among General Schedule employees across HUD’s five major program areas. Interviewed HUD senior management to collect information on comparable positions as well as identify possible position anomalies. Provided recommendations to the client for a future classification model.

Washington D.C. Metro Area

• Generated $400,000+ per year in new business activity • Managed $1,000,000+ in active business• Responsible for maintaining and expanding client relationshipsWorked with clients to develop communication strategies and programs. Responsible for “feeding” and mentoring junior staff. Launched the first Washington office communications marketing campaign. Developed communications materials on such topics as flexible benefits, employee orientation, compensation, performance management, retirement programs as well as employee training. Utilized all traditional methods of communications as well as web-enabled and personalized communications.Key clients with whom I have managed projects included: GE Capital Services, Federal Express Corporation, Nationwide Insurance, The FDIC, Textron, Mercy Medical Center, University of Virginia Medical Center, and MCI.

Silver Spring, Md

• Designed benefit programs that aligned human resources with corporate strategy• Managed benefit communications for 35,000 employees• Managed daily administration for retirement and health and welfare programsResponsible for plan design, implementation, and project management of Employee Stock Purchase Plan. Co-managed 1996 Health & Welfare Open Enrollment team. Managed relationship with communications outsourcing team at Watson Wyatt & Company. Responsible for production of Retirement and Health & Welfare communications materials. Managed the annual Benefits Statement project. Responsibilities also included daily Health & Welfare and Retirement Plan administration. Developed strategic plan for benefit communications. Managed various aspects of internal communications for 35,000 employees. Re-vamped Corporate Employee Orientation Program. Co-wrote the Restricted Stock Plan for Manor HealthCare Regional Vice Presidents. Calculated annual bonuses for Director level and above.

Ba, Economics & Classical History

Economics and Classical History

Diploma