Robert Collin Email & Phone Number

Stockholm County, Sweden

Stockholm, Stockholm, Sverige

As a Director of Service, I lead the IEX-unit (responsible for all member interactions incl. claims handling and customer service and set and implement the member experience strategy and roadmap. I partner with tech and product teams to make sure our internally developed systems and member-facing platforms are aligned with our service- and claims strategy.

Stockholm

I am responsible for efficiently delivering Insurance products to private individuals in markets Hedvig Försäkring operates in and to ensure that products that are launched are compliant with the Company's regulations.Other responsibilities are:- Director for new insurance products within Hedvig Försäkring AB.- Regulatory changes - ensure adaptation to new.

After working 30 years in a row, it felt good to have a break and think about what I do best.

Stockholm, Sverige

During this period, I was responsible for HR, Infrastructure, Quality and IT at LF Stockholm with personnel responsibility for about 25 people divided into 4 groups with different orientations. My position also entailed membership of LF Stockholm's management team The mission objective for the unit was to create and implement executional power and dialogue.

Stockholm, Sverige

In these positions I was responsible for HR, Communication, Infrastructure, Quality and IT at LF Stockholm. This included personnel responsibility for about 30 people divided into 5 groups with different orientations and continued as a member of LF Stockholm's management team The mission objective for the unit was to create and implement executional power.

Stockholm, Sverige

My position meant that I was responsible for managing all claims within LF Stockholm. This included personnel responsibility for about 90 people divided into 7 groups with different orientations. At the same time, I was responsible for LF Stockholm's environmental work. My responsibility as a member of the LF Stockholm management team continued in this.

Stockholm, Sverige

During this period, I was responsible for all sales and customer support via Internet and telephone within LF Stockholm with personnel responsibility for approximately 100 people divided into 8 groups with different orientations. The Länsförsäkringar Banks personal service by Telephone was also included in this section. I continued as a member of LF.

Stockholm, Sverige

As section manager, I was a member of Länsförsäkringar Stockholm's corporate management team with responsibility for all claim settlements and back-office functions. This included personnel responsibility for approximately 175 people divided into 9 groups with different orientations.Five (5) groups worked with claims divided into different areas of.

Stockholm, Sverige

In my role as department head I had personnel responsibility for about 100 people divided into 7 groups while also part of the business area Private Customer management team. I managed and operated as a change leader in a major change assignment within the department. The work was aimed at creating a new way of working and organization ensuring that the.

Stockholm, Sverige

As department head, I had personnel responsibility for about 100 people divided into 5 teams. Within the time period of the assignment I also acted as project manager for a major digitization project, resulting in the reduction of section employees from about 240 to just under 100, with markedly improved lead times.

Management Program

The program contains six modules that together give you a holistic perspective on entrepreneurship and leadership. The modules are: My.

Ashridge Executive Program, London

Eurapco Ashridge Executive education program.

Studentexamen, Economics