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Robert Cox is listed as VP - Infrastructure Sr Manager at Citi at Citi, a with 201877 employees, based in Grapevine, Texas, United States. AeroLeads shows a matched LinkedIn profile for Robert Cox.
Robert Cox previously worked as VP - Infrastructure Sr Manager at Citi and Systems Administrator - Grid Computing at Citi. Robert Cox holds Bachelor Of Science - Bs, Information Technology from Western Governors University.
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IT Employment History:-Citigroup, Hewlett-Packard, Dell, Sony, Circuit City, Able ElectronicsCertifications:A+, Network+, Project+, RHCSA, ITILv4Education:AAS. Information Security Technologies, AAS. Network Support, CRT Convergence Technologies, CRT Cisco Support, CRT Information Technology SupportSpecialties: Red Hat Enterprise Linux, VMware vSphere, Virtualization, Uplogix Terminal Server Support, GPFS, Opscode Chef, Application and Patch Deployment, Routing & Switching, TCP/IP, Cisco IOS, Windows (all), Wireless, Adobe Suite, PC Hardware and Maintenance, Information Security
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Operations manager and owner for strategic platform automation tools and infrastructure - Ansible, Chef, BMC Atrium Orchestrator, RHEL upgrade automation, and other internal solutions.
•Part of a small team that supports over 3000 users across North America with all technicalrelated issues and needs.•Solely organized and conducted several large migrations of 50+ users each to new departmentswithin the organization.•Manage users, computers, groups, applications and policies in the North America domain andcollaborate with other national and international support teams as necessary.•Distribute applications, patches and security updates via centralized… Show more •Part of a small team that supports over 3000 users across North America with all technicalrelated issues and needs.•Solely organized and conducted several large migrations of 50+ users each to new departmentswithin the organization.•Manage users, computers, groups, applications and policies in the North America domain andcollaborate with other national and international support teams as necessary.•Distribute applications, patches and security updates via centralized distribution software.•Create and manage shared and personal network drives, printers and data.•Troubleshoot a wide variety of over 1000 company applications including Microsoft Office, AvayaSoftphone, and Checkpoint Pointsec.•Configure and maintain VPN and Remote Office connectivity for users.•Build and deploy desktops, laptops and virtual machines with the company image and applicationsas well as thin clients configured to connect to our terminal servers.•Maintain company compliance on all devices and servers including the latest security updates forMcAfee and Pointsec.•Personally tested over 150 applications for Windows 7 compatibility in a lab as well as UAT anddocumented results for SA teams across the US.•Installed and configured fiber switches on behalf of network engineers for throughput testing. Show less
Perform maintenance, training and diagnostic services for customers on Vaio PCs in person as an alternative to phone technical support. Collaborate with the corporate office and service center staff in San Diego, CA on major hardware and escalation issues via phone and e-mail.
Diagnose and repair hardware and software issues on 15+ desktop and laptop PCs at any given time, manage work orders, create warranty claims, support users in person and over telephone with Microsoft Windows Vista and XP including network, driver, software and virus problems.
Build and troubleshoot desktop and laptop PCs in-store and in-home, setup home networks with security, as well as organize and record inventory.
Other employees you can reach at citigroup.com. View company contacts for 201877 employees →
Kan Ling
Colleague at CitiShanghai, China
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Rita Ryan
Colleague at CitiTucson, Arizona, United States
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Akarshit Magotra
Colleague at CitiJammu, Jammu & Kashmir, India
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Pavneet Mehra
Colleague at CitiNew York City Metropolitan Area, United States
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Edmon Wong
Colleague at CitiGreater Sydney Area, Australia
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Thien Nguyen
Colleague at CitiMckinney, Texas, United States
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Dane Frandsen
Colleague at CitiSahuarita, Arizona, United States
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Megan Tweten
Colleague at CitiGreater Tucson Area, United States
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Lye Yi Xiang
Colleague at CitiSingapore
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Mark Adogah
Colleague at CitiLagos State, Nigeria
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Quick answers generated from the profile data available on this page.
Robert Cox works for Citi.
Robert Cox is listed as VP - Infrastructure Sr Manager at Citi at Citi.
Robert Cox is based in Grapevine, Texas, United States while working with Citi.
Robert Cox has worked for Citi, Sony, Circuit City, and Able Electronics.
Robert Cox's colleagues at Citi include Kan Ling, Rita Ryan, Akarshit Magotra, Pavneet Mehra, and Edmon Wong.
You can use AeroLeads to view verified contact signals for Robert Cox at Citi, including work email, phone, and LinkedIn data when available.
Robert Cox holds Bachelor Of Science - Bs, Information Technology from Western Governors University.
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