Robert Donald Crupi Email & Phone Number

Moncton, Nb, Ca

Dieppe, New Brunswick, Canada

Validating credits within SAP by credit code for:ArcGIS Workflow weighing inconsistencyTransit time errors/beyond destination inquiriesIncorrectly allocated service fees (SHS, DG-per MOT regulations, OverMax) Incorrectly allocated services/invoices (too many barcodes per package)Parent-Child business account errorsRelay with Credit Management and Sales Rep regarding recurring offenders of: late payments (incurring the fee beyond 21 day since service), errors in billing, errors in delivery, errors in claimsMovement to Collections and thus Stop-ServiceIncentivizing CC Autopay

Moncton, New Brunswick, Canada

St. Catharines

Completed Education in:Fryer - Portioning of fries, nuggets, and strips; Overseeing warming timers and syncronizing of inventory to meet demand; Sandwich Station - Memorisation of sandwich builds and made-to-order requests (including Allergy preparation) Front Counter - Customer Service with POS (Greeting customers and up-selling promotions); Dine-in, Take-out, and SkipTheDishes Packaging; Processed over $27.2k in salesClosing and Opening procedures - Washing and sanitizing dishes; Building salads, Sandwich prep; Day-to-day cleaning

St. Catharines, Ontario, Canada

Implemented the Worker Incentive Program covering 150+ hourly employees, built on past 2 years of data collection.

St Catharines, Ontario, Canada

Consolidated and inputted previous days Municipal Service Work Sheets with third-party waste disposal tickets into RouteOptix with performance metrics (Niagara Region Collection Contract Ratios; KPI's).Entire Niagara Division Report required to be available daily, moved to mornings January 2018.(September 2017/2018-July 2018/2019, Part-time) Available to support CSRs after reports are made (1-5 pm).(May-August 2018, Full-time)bit.ly/memoofwork

St Catharines, Ontario, Canada

Handled personal complaints direct from residents (including Bell Relay Service).Worked with Regional Dispatch and Regional Supervisors to determine level of action to resolve issues with residents' collection.Inputted scheduled appointments for additional items during Municipal collection.Informed residents of Municipal collection guide, additional services and Municipal collection eligibility.Additional Office Helper - as needed basis

St Catharines, Ontario, Canada

Handling personal complaints direct from CSR from residents Working with supervisor to determine level of action to resolve reoccurring issues with residents Reconciling unclosed issues in municipal software (CityView) with email and paper copy Inputting previous and unresolved current issues into municipal software

Mississauga, Ontario, Canada

Supervised use of party equipment.Improved communication and rallying of fellow staff to complete an event.Organized food and equipment on designated sheets to the designated truck.Packed and unpacked of food goods for the event.Cooked for the event (side chef and plating off BBQ-style foods).Served food to customers.

Mississauga, Ontario, Canada

Organized food and equipment on designated sheets to the designated truck.Packed and unpacked of food goods for the event.Cooked for the event (side chef and plating off BBQ-style foods).Served food to customers.

6955 Creditview Road, Mississauga, Ontario L5N 1R1 Canada

Posted Incoming Payments (AS400, SAP) Conducted Bank Reconciliation with Incoming Payments Sorted and filed invoices and debit notes Credit Management – Processed system-wide reconciliation of past and current customers of Automotive Division

Bachelor’S Degree, Economics

Minimized restriction in studying Economics and Business: Statistical methods for empirical research in Microeconomics and Macroeconomics.

High School, Accounting And Innovative Management

Activities and Societies: SHSM - Accounting and Innovative ManagementInternational Business (Multinational Enterprise, International.

Cpa Designation

PREP (Preparatory Education Program) expected (unknown) Professional Education Program expected (unknown)