Robert T. Email & Phone Number

Remote, Ca

Citrics City Searcher: A web application that helps users choose a city to relocate to based on selected data points• Collaboration of 5 data scientists & 4 web developers to build a fully functional web application in 4 weeks• Developed the predictive models using machine learning techniques to provide the city comparison information including: • K nearest neighbors models to match the user with new cities based upon the user’s requested parameters • Facebook Prophet model to project future housing and industry trends for citiesBloom Institute of Technology operated under the name Lambda School at this time.

Remote, Ca

Dr. Mary Jane Medicine Cabinet: A web application that compares medical marijuana options based upon selected ailments & preferences• Collaboration of 5 data scientists, 4 web developers, & 1 UX designer to build a fully functional web application in 4 weeks• Cleaned the medicinal marijuana data sets for use with the predictive models• Developed the predictive models using machine learning techniques to provide the marijuana strain comparison information including: • Nearest neighbor search model (incorporating natural language processing) that generates similar marijuana strains based upon the user’s requested parametersBloom Institute of Technology operated under the name Lambda School at this time.

San Francisco Bay Area

• Coached, guided, & supervised a team of 12 to deliver high-quality personalized customer service• Maintained 98%+ daily metrics with a 70 - 90 call average in a fast-paced call center environment• Verified customer identity, insurance, employment & financial documents• This includes W2s, 1099’s, Tax Returns, Bank Statements, etc.• Interact with Borrowers to verify appropriate identity and/or employment information• Troubleshoot, De-escalate, & resolve callers’ problems, transferring to other departments if needed• Optimized organizational deficiencies by developing & implementing new processes & procedures• Resolved functional & compliance problems with pilot projects (Auto-dialer, BCI, IVR, Web Chat, etc)

3162 Newberry Drive, Suite#G, San Jose, Ca, 95118

• Performed & supervised drug test collections on & offsite throughout Northern California. • Followed Department of Transportation guidelines for assessing & administering drug tests • Including breath, hair, and urine tests• Maintained communication and friendly rapport with clients• Daily data entry & payments processing on Microsoft Excel, Word, & Quickbooks• Maintained a clean office and working environment

Data Science And Machine Learning

Immersive 18+ month hand-on computer science & software engineering program focused on Data Science: • Served as a data scientist on ready.

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Activities and Societies: 1) Employed by the Biology Department in the Animal Quarters to care for laboratory research animals. 2).

Bachelor Of Arts - Ba, Asian-American Studies

Activities and Societies: 1) Employed by the Department of Ethnic Studies as a Teaching Assistant