Manager, Unified Communications
Current
Sep 2023 - Present
AeroLeads people directory · profile
Bob Cupit Email & Phone Number
Proven I.T. Leader with over 30 years experience
at
Rush University Medical Center
1 work email found
@kemper.com
2 phones found area 217 and 312
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Proven I.T. Leader with over 30 years experience
Location
Metro Jacksonville, United States, United States
Who is Bob Cupit? Overview
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Quick answer
Bob Cupit is listed as Proven I.T. Leader with over 30 years experience at Rush University Medical Center, based in Metro Jacksonville, United States, United States. AeroLeads shows a work email signal at kemper.com, phone signal with area code 217, 312, and a matched LinkedIn profile for Bob Cupit.
Bob Cupit previously worked as Manager, Unified Communications at Rush University Medical Center and Lead Business System Analyst at Teksystems. Bob Cupit holds B. S., Telecommunications from Roosevelt University.
Company email context
Email format at Rush University Medical Center
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{first_initial}{last}@kemper.com
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AeroLeads found 1 current-domain work email signal for Bob Cupit. Compare company email patterns before reaching out.
Profile bio
About Bob Cupit
Strategic I.T. Leader with more than 30 years' experience defining, building and optimizing best-in-class voice infrastructures and operations. Reputation for defining enterprise technology strategies/solutions that reduce costs, improve efficiencies, support organizational goals and maximize technology investments. Excellent communication, presentation and interpersonal skills, ability to communicate with senior management, staff, and peers and engage resources to develop solutions and resolve issues.Experienced in cross-functional team leadership and training, internal customer collaboration, and project scheduling and administration.Successful track record in linking technology with multi-site business organizations to build performance-driven, quality-focused, customer-centric and financially robust operations.Broad knowledge in a range of technologies and services, including Unified Communications (UC and UCaaS), Contact Center Services and Technology (ACD and CCaaS), TDM, VoIP and IP Telephony Systems, Voice Mail/Voice Messaging, Call Management and Workforce Management Systems, Telco Carrier Services (PRI, T1, SIP, POTS, etc.), Call Recording Services and Technology, Audio/Video Conference Services and Technology, Interactive Voice Responses Systems (IVR/VRU), LAN/WAN/MAN, and Wireless/Wi-Fi.Specialties: Telecommunications Management, PBX, Key Systems, IP Telephony, VoIP, Contact Centers, ACD, CCaaS, Project Management, Video, Unified Communications (UC), Mobility.Amazon, Avaya/Nortel, Cisco, NICE, RedSky
Listed skills include Voip, Telecommunications, Integration, Avaya, and 39 others.
Current workplace
Bob Cupit's current company
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10 roles
Bob Cupit work experience
A career timeline built from the work history available for this profile.
Lead Business System Analyst
Support the Solution Engineering team in discovery sessions for migration from legacy on-premises telecommunications systems to Amazon Connect.- Assist with defining documentation standards- Partner with Architects and Solution Engineers to identify documentation gaps- Manage team intake board
May 2023 - Sep 2023
Director Of Enterprise Telecommunications
Kemper Corporate Services, Inc.
- Responsible for cloud-based telephony and contact center infrastructure across all Kemper business units. Manage daily operations support for break/fix, modifications and relocations, sizing and capacity planning.
- Led technology transformation effort to replace enterprise on-premises telephony platforms with cloud- based telephony solutions managing project deliverables, vendor relationships, project budgets, phone number.
- Manage $12M annual budget to support ongoing telephony operations and strategic initiatives.
Nov 2012 - Apr 2023
Lead Business Analyst
Led team of 15-18 technical business analysts translating legacy contact center call flow functionality to support a Unified Communications (UC) platform migration for a Fortune 50 insurance firm. Responsibilities included conducting interviews with key internal stakeholders, documenting business requirements and processes, and scripting contact center.
Apr 2012 - Nov 2012
Manager , I.T. Technical Systems
Responsible for strategic planning, budgeting, maintenance, operations, and voice/VoIP project delivery oversight within North America. Provide analysis, conduct research, recommend and implement standard equipment and services to deliver the best possible solutions to meet guidelines for supportability, quality, cost-efficiency and the needs of business.
Aug 2010 - Feb 2012
Manager Of Telecommunications
Mcg Health
Accountable for the daily operations of the telecommunications systems including desktop voice communications and mobile communication devices for 3,000+ end users. Managed telecommunications staff, carriers and vendors, billing support for telecommunication services, contact center application development and support, desktop installation and relocation.
Mar 2010 - Jul 2010
Deployment Lead
Contractor with EDS, an HP Company, at Bank of America.Provided project support for 4,000+ station Cisco VoIP implementation at a global financial institution. Activities included conducting site assessments, analyzing system data, providing gap analysis and preparing system hardware. Functioned as Subject Matter Expert for legacy voice products and.
May 2009 - Aug 2009
Vp, Team Manager, Voice Products & Services Transition
Supported acquisition and transition activities for Voice Services team. Provided leadership for Contact Center, Trader, and Enterprise Voice transition activities encompassing people, process, and technology. Led RFP engagements, evaluated technologies at acquired institutions, and worked with suppliers to ensure continued support of business-as-usual.
Oct 2007 - Feb 2009
Vp, North America Network Solutions Consultant / Product Manager
Functioned as Subject Matter Expert (SME) for voice products and services. Mapped suppliers and products to client requirements and drove suppliers to fulfillment. Created and managed product strategies. Identified cost and quality improvement initiatives for products and clients. Led a regional initiative to deploy a technology refresh, using Avaya.
Nov 2005 - Sep 2007
Vp, Manager, Voice Network Services
Led planning, development, implementation, operations, budgeting and maintenance of voice services in global environment. Managed telecom carriers and service providers to meet or exceed service level agreements, improve response times, provide metrics tracking, and other contract requirements. Supervised team of 8 technicians, analysts, and project.
Jun 1994 - Dec 2005
1 education record
Bob Cupit education
-
Roosevelt University
FAQ
Frequently asked questions about Bob Cupit
Quick answers generated from the profile data available on this page.
What company does Bob Cupit work for?
Bob Cupit works for Rush University Medical Center.
What is Bob Cupit's role at Rush University Medical Center?
Bob Cupit is listed as Proven I.T. Leader with over 30 years experience at Rush University Medical Center.
What is Bob Cupit's email address?
AeroLeads has found 1 work email signal at @kemper.com for Bob Cupit at Rush University Medical Center.
What is Bob Cupit's phone number?
AeroLeads has found 2 phone signal(s) with area code 217, 312 for Bob Cupit at Rush University Medical Center.
Where is Bob Cupit based?
Bob Cupit is based in Metro Jacksonville, United States, United States while working with Rush University Medical Center.
What companies has Bob Cupit worked for?
Bob Cupit has worked for Rush University Medical Center, Teksystems, Kemper Corporate Services, Inc., Archer Daniels Midland Company, and Mcg Health.
How can I contact Bob Cupit?
You can use AeroLeads to view verified contact signals for Bob Cupit at Rush University Medical Center, including work email, phone, and LinkedIn data when available.
What schools did Bob Cupit attend?
Bob Cupit holds B. S., Telecommunications from Roosevelt University.
What skills is Bob Cupit known for?
Bob Cupit is listed with skills including Voip, Telecommunications, Integration, Avaya, Cisco Technologies, Unified Communications, Telephony, and Vendor Management.
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