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ITIL Certified IT professional with over 15 years experience having developed skills from a support-orientated technician to a business systems IT Manager. Working for SME's supplying both on-line and traditional information services, focused on identifying and implementing system or service changes saving both time and cost. Successfully completed projects including Salesforce Migration, SharePoint site build and multiple office moves. Through vendor management I have saved costs on data and telephone connections of up to 50%. Researched and implemented both Penetration testing and Vulnerability scanning.
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It ManagerBeck Greener Llp Dec 2022 - PresentLondon, Gb -
It ManagerAmt Coffee Jan 2022 - Nov 2022London , London, England, United Kingdom, GbBrought in to assist in the turnaround of the business, post pandemic. Sole IT for head office and on premises outlets encompassing 45 sites across the UK and Ireland. Implemented a series of procedures to streamline processes, improve reliability and drive cost savings.Company went into Administration at end of Nov 2022. -
It ManagerCloserstill Media Apr 2018 - Dec 2021London, GbManaging 2 technicians and supervising Helpdesk system including implementing ITIL procedures. • Installed and configured centralised Antivirus system and laptop encryption system. Migrated users from on premise Exchange server to Microsoft 365. Researched and implemented software for vulnerability scanning of workstations and servers. Organised external Penetration test and acted on results. Researched and implemented Phishing tests across the company. -
Application Support AnalystCapita Sep 2017 - Mar 2018Short term Contract. Implemented VBA code to improve efficiency in daily repetitive tasks. Created database to improve process for loading data to business systems. Designed system to automate manual task of reconciling daily file checks.
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It ManagerBryson Jul 2015 - Sep 2017Surrey, GbResponsible for managing all IT functions and data reporting. Planning and implementing strategic changes to future proof business. Upgraded phone system to Broadsoft hosted telephone system. Increased productivity and revenue by updating the existing systems to best practice and creating reporting function. Migrated to hosted server solution to implement DRP. -
Deputy Head Of ItLa-Ser Group Jul 2013 - Jul 2015Radnor, Pennsylvania, UsResponsible for managing IT in London office and technicians in 8 offices globally. Managing global Helpdesk system to ensure all tickets are assigned and attended to. Building and maintaining a SharePoint site to enable users to share data and methods across multiple projects. Created database system for the Sales team to accurately record sales pipeline and created reports for senior management. -
Eu Systems ManagerPrecisionir May 2007 - Jun 2013Sole member of EU IT team looking after 2 London offices and 1 in Stockholm. Responsible for all IT issues including hardware, software and supplier contract negotiations. Also Administrator for company CRM system Salesforce.
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It OfficerYmca England Aug 2003 - Apr 2007Initially a short-term contract, employed permanently after 2 months to provide 1st and 2nd line support for two London sites as well as regular site visits to other company offices across the UK, supporting nearly 300 users. Key areas of focus were the upgrading of existing hardware and software to tight budgets, identification of the specific needs for individual user groups and business sectors.Also responsible for administration and support for 800 email users across all YMCA businesses.
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It ManagerIndigo Call Center Jan 2002 - Oct 2002Responsible for all IT and telecommunication systems for a 24-hour call centre business. Designed & created SQL database and Access forms for data logging. Also created Impromptu reports for the Account Management team and external clients. This was a financially- and time-critical project, which enabled the company to dispense with existing & expensive ‘off-the-shelf’ software and to adapt to the requirements of a new client. Additionally responsible for IT housekeeping, liaison and negotiation with suppliers, on-call support for all IT systems and the telecommunications network.
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It AnalystProtel Sep 1999 - Dec 2001Promoted after 3 months from Junior IT Support role having attained a thorough knowledge of Windows 95, 98, NT Server 4.0, SQL, Impromptu, Synthesys call centre software, Sybase and Access. Also gained knowledge of hardware and basic networking.Management of two 1st line IT support juniors. Designed & implemented daily client & management Impromptu reports.
Robert Curl Skills
Robert Curl Education Details
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Brighton Met -
Blatchington Mill
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Brighton College
Frequently Asked Questions about Robert Curl
What company does Robert Curl work for?
Robert Curl works for Beck Greener Llp
What is Robert Curl's role at the current company?
Robert Curl's current role is IT Manager.
What is Robert Curl's email address?
Robert Curl's email address is rc****@****nir.com
What is Robert Curl's direct phone number?
Robert Curl's direct phone number is +44 20 8660*****
What schools did Robert Curl attend?
Robert Curl attended Brighton Met, Blatchington Mill, Brighton College.
What are some of Robert Curl's interests?
Robert Curl has interest in Rugby (Both Watching And Playing).
What skills is Robert Curl known for?
Robert Curl has skills like Crm, Salesforce.com, Account Management, Project Management, Team Leadership, Management, Networking, Information Technology, Customer Service, Telecommunications, Strategic Planning, Contract Negotiation.
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