Webmaster, Internal Communications
Texas Guaranteed
Round Rock, Texas
• Had total responsibility for all content posted on intranet in corporation of more than 600 employees - wrote articles, took photos and created graphics on a daily basis• Helped set the overall tone, message, and culture of the company while serving as the primary source for internal communications.• Developed weekly editorial calendar of future articles to help formalize planning process• Trained new employees every month in intranet/internet usage and policies• Conferred with management and development teams to develop content criteria; helped recommend internal messaging to roll out internal campaigns, company updates, etc.• Coordinated creation and posting of monthly, quarterly, and annual reports• Developed/implemented plans for the intranet to be a useful tool for departments throughout the corporation. • Page views doubled to more than 500,000 per month• Served as backup manager for external websites. Designed one external site to be responsive to the size of the device used (phone, tablet, desktop)• Conducted internal customer satisfaction surveys for corporation using Survey Monkey and PollDaddy, compiling and analyzing results and distributing them to relevant managers