Advertising/Creative Services Director
Phoenix, Arizona
Developed integrated traditional, digital and social media strategies to meet business objectives while maintaining consistency of the Banner Health brand. Managed lead generation strategies for bariatrics and cancer care, including email, search engine marketing (SEM), digital display advertising, social media, direct mail, content strategy, website enhancements, and customer relationship management (CRM). For Banner MD Anderson, I was able to exceed their mammography volume goal by 34% through the implementation of an integrated campaign.Oversaw high volume, system-wide development of design and messaging to ensure that brand identity standards were maintained throughout all marketing and communication vehicles.Led internal graphic design team to maintain consistent delivery of brand while operating the department within budget parameters.Maintained all marketing and advertising agency relationships, making certain that all outsourced projects upheld brand standards, met objectives and were completed within budget and deadline targets.Measured and reported effectiveness of marketing efforts, including brand awareness and preference, reputation, customer relationship management ROI, audience engagement and web site analytics.