Robert Deshazo Email & Phone Number

Corpus Christi, Texas, United States

Corpus Christi, Texas, United States

Corpus Christi, Texas, United States

Mission, Texas, United States

Mission, Texas, United States

Victoria, Texas, United States

Victoria, Texas, United States

Houston, Texas Area

• Successfully led a cross functional team in the planning, project management, development, and launch of a Retail Residential and Small Commercial Mass Markets end to end platform delivering multi-channel customer acquisition capabilities including digital, third party, and others as well as service operations excellence to ensure a high-quality customer experience• Managed and executed market entries expanding the mass market business electric footprint into most all utilities in 13… Show more • Successfully led a cross functional team in the planning, project management, development, and launch of a Retail Residential and Small Commercial Mass Markets end to end platform delivering multi-channel customer acquisition capabilities including digital, third party, and others as well as service operations excellence to ensure a high-quality customer experience• Managed and executed market entries expanding the mass market business electric footprint into most all utilities in 13 deregulated states as well as the development and launch of mass markets natural gas services in 12 utilities across 5 states in the role of project owner while successfully deploying Lean and Agile methods across a multi-disciplinary team of professionals • Leader responsible for process development and day to day operation of the mass markets platform including the collection, centralization, control, and maintenance of all customer data touch points throughout the customer lifecycle to facilitate the development of a data driven business and subject matter expert in the areas of retail service operations, billing, and budgeting. • Successfully drove the execution of several key accomplishments including: Closing and integrating the first retail book acquisition for the business unit; Launching both a community solar platform and a roof top solar residential pilot; Promotion and implementation of Lean and Agile methods in the roles of champion, scrum master, project owner, subject matter expert, and primary relationship manager with vendors and utilities within a “start-up” business culture Show less

Houston, Texas Area

• Ensured the accurate billing, accounting, and collection of revenues under contracts between GDF SUEZ, customers, brokers, and taxing authorities in 12 states within the ERCOT, PJM, NYISO, ISONE, and MISO control areas;• Advised and ensured compliance with internal and external control polices of GDF SUEZ, the North American Executive and Credit Committee, Business Unit Leadership, and the Vice President and Controller for the North American Large Commercial and Industrial Retail… Show more • Ensured the accurate billing, accounting, and collection of revenues under contracts between GDF SUEZ, customers, brokers, and taxing authorities in 12 states within the ERCOT, PJM, NYISO, ISONE, and MISO control areas;• Advised and ensured compliance with internal and external control polices of GDF SUEZ, the North American Executive and Credit Committee, Business Unit Leadership, and the Vice President and Controller for the North American Large Commercial and Industrial Retail business;• Lead departmental teams across the business unit and North American groups to develop and implement innovative processes, products, services, and supporting technology to ensure a scalable and competitive position in the marketplace within budget guidelines;• Negotiated and managed contracts with vendors providing billing, collections, credit card, and trade credit insurance services; Negotiated the acquisition of performance assurance from Large Commercial and Industrial customer leadership personnel;• Engaged and provided subject matter expert support to regulatory affairs personnel, sales people, consultants, and customers;• Nominated by the leadership team to GDF SUEZ Global “Leaders for Tomorrow” executive development program in 2012; Employee of the Year – 2007; Consistently charged with the development of business growth initiatives and problem-solving opportunities; Show less

Houston, Texas Area

• Settlements manager responsible for the development and operation of business processes and systems to calculate and reconcile estimated and realized retail electricity revenue for accounting process improvement and to facilitate the identification and resolution of differences between scheduled energy purchases and ISO settlement statements to ensure the most accurate measurement of realized energy revenues and costs in ERCOT, PJM, ISONE, and NYISO.

Houston, Texas Area

• Billing Supervisor charged with the management of internal and outsourced large commercial and industrial electricity customer retail to wholesale settlement functions and personnel, and subject matter expert consultation to external and internal customers; Responsible for revenue reporting and accounting close activities;

Houston, Texas Area

Billing and accounting analyst charged with the execution of retail electricity billing functions and provision of subject matter expert consultation to external and internal customers, revenue reporting and accounting close activities; reconciliation of billing and accounting system outputs, automation and execution of third party broker payment processes

Houston, Texas Area

Manager of a fourteen person team responsible for Fixed Asset Accounting for the downstream division of BP North America

Houston, Texas Area And Dublin, Ohio

Team Lead responsible for the design, testing, implementation, and operation of a custom billing and settlement package for a Regional Transmission Operator under development in the Midwest; Consultant in the planning of the proposed implementation of the South East Transmission Operator; Trained and mentored by Accenture experts involved in the development of ERCOT and PJM.Billing and Settlements Team Lead charged with the development and ongoing management of billing and settlement… Show more Team Lead responsible for the design, testing, implementation, and operation of a custom billing and settlement package for a Regional Transmission Operator under development in the Midwest; Consultant in the planning of the proposed implementation of the South East Transmission Operator; Trained and mentored by Accenture experts involved in the development of ERCOT and PJM.Billing and Settlements Team Lead charged with the development and ongoing management of billing and settlement operations for wholesale power and transmission operations as an outsourced provider to the Alliance Regional Transmission Operator Show less

Houston, Texas Area

Service Manager responsible for Contract Management, compliance and execution of a complex 10 year $1.65 Billion dollar contract to provide Electricity, Natural Gas, Demand Side Management, Operations and Maintenance Services, and Tenant Redistribution between Enron and a large retail Real Estate Investment Trust; Recipient of Enron Corp. “Personal Performance Award” for extraordinary “above and beyond the call of duty” performance; Consistently assigned to by group management as a… Show more Service Manager responsible for Contract Management, compliance and execution of a complex 10 year $1.65 Billion dollar contract to provide Electricity, Natural Gas, Demand Side Management, Operations and Maintenance Services, and Tenant Redistribution between Enron and a large retail Real Estate Investment Trust; Recipient of Enron Corp. “Personal Performance Award” for extraordinary “above and beyond the call of duty” performance; Consistently assigned to by group management as a troubleshooter assigned to resolve material customer facing problems with some of the largest businesses in North America. Show less

Houston, Texas Area

Developed financial models using ARGUS modeling software and built custom financial models as needed. Created budgets, projections, and ad hoc reports for company executives, investment bankers, and lenders to facilitate acquisition, financing, capital investment, and disposition decisions, lead teams through due diligence processes. Primary analyst in acquisition of over $38 million in new financing and investor liaison in the closing of over $80 million in securitizations; Consistently… Show more Developed financial models using ARGUS modeling software and built custom financial models as needed. Created budgets, projections, and ad hoc reports for company executives, investment bankers, and lenders to facilitate acquisition, financing, capital investment, and disposition decisions, lead teams through due diligence processes. Primary analyst in acquisition of over $38 million in new financing and investor liaison in the closing of over $80 million in securitizations; Consistently called on by the Chief Financial Officer to lead troubleshooting and high priority projects Show less

Bachelor Of Science, Environmental Management

Master Of Science (M.S.), Accounting And Finance