Sandoz In-Bound Product Call Center, Services & Operations.

Reliable event staffing solutions in the New York Metro area since 1978. We provide full service wait staff, barbeque chefs, and bartenders so you can be a guest at your own event. We also work with fine area country clubs, and caterers to provide wait staff to meet their needs.

Direct full service catering for multiple events, sized from intimate house parties to large affairs. Govern purchasing, labor, and client relations.Major Contributions:• Implemented business startup, including location selection, financial preparation, and customer networking and acquisition.• Provided instruction for National Restaurant Association in ServSafe food handlers’ sanitation course, as well as sanitation consultations for Health Department, City of East Orange.

Provide consumer support to hearing device users. Utilizing remote technologies to connect Oticon consumers to phones, TV, computing devices and other Bluetooth enabled devices.

Sales and marketing agency with a workforce of over 40,000 associates and $65B in sales.MARS Pet Care D.R.T., Retail Supervisor, Northeast Territory 2015-PresentManage and supervise a team of 11 full time direct retail team employees, providing retail support and compliance for the Mars Pet Care lines.Major Contributions:• Providing increased coverage and frequency in the northeast for eleven direct report retail support representatives.• Through work-with visits increased team system knowledge and increased validity in client reporting• Opened communications between employees and the management team, developing a team environment• Provide employees with useful and practical methods of establishing relationships with key store decision makers.

Sales and marketing agency with a workforce of over 38,000 associates and $65B in sales.Manage and supervise a team of approximately 55 employees across the retail reset and retail project merchandising areas.Major Contributions:• Improved project team completion and follow-through rate from a low of 77% to a current rate of mid to high 90’s%.• Increased communications between employees and management developing a team environment• Through changes in processes increased team integrity and production providing more validity in client reporting

Conduct interviews, employee discipline, and termination. Head department meetings and inform employees on current sales, promotions, and department issues. Oversee cash office, inventory control and receiving, store security, store signs, and shelf pricing, as well as customer service and relations. Prepare and assess financial reports, evaluate point of sale systems validity, and reinforce company standards and policies.Major Contributions:• Facilitated $3M store renovation and expansion of new chain prototype, liaising with store management, corporate planning department, and construction personnel.• Secured 91% in sanitation inspection through product checks, monitoring, and policy compliance enforcement.• Led improvements in perishable waste and value added item sales.• Forged strong relationships with customers.

Completed program modification, batch testing, and preparation of production ready Job Control Language. Collaborated with various departments such as Global Clearance Support. Instituted mainframe to desktop applications for client report and business unit interfacing. Reported unit progress and performance to upper management.Major Contributions:• Aided in quality assurance standards testing, updates, and revisions.• Drafted documentation reports for easy understanding and access of quality assurance standards and procedures.• Represented corporation in American Heart Association, Morris County HeartWalk.