• Leads administrative level programming, hardware implementation, programming, and monitoring of over 100 laboratory controlled temperature units, environmental temperature & humidity for four laboratories as well as a community Donor Center, and oxygen saturation related to on-site gases • Ensures back-up power systems remain functional through weekly testing and preventative maintenance procedures • Performs general facility and laboratory equipment repairs as necessary • Schedules & supervises necessary vendor services relating to fire system inspections, back-up power system servicing, pest control, HVAC operations, electrical installations, security monitoring, safety compliance, and equipment calibration • Establishes and maintains vendor relationships / accounts responsible for maintaining the integrity of environmental & laboratory operations • Trains Sales Team and Project Managers with logistics-based bookings related to international client transactions • Maintains records relating to equipment maintenance, service vendor deliveries, purchasing, electronic communications, and provider agreements • Initiates requisition & purchasing transactions for multiple departments across two local sites, in addition to multiple partner sites across the United States while utilizing ERP systems & private databases • Responds to emergency environmental & equipment conditions as necessary in relation to monitoring system excursions

• Established line of communication with service and consumable-based vendors, responsible for providing product/instrumentation used for biological sample transactions • Collaborated with logistics department regarding carrier booking requests, FedEx Ship Manager software troubleshooting, and temperature-specific consumables for daily outgoing shipments • Generated data intensive sample storage, inventory history, and expiration-defined reports used for daily tracking, client inquiries, and reconciliation needs • Trained staff on multiple internal databases responsible for daily sample transactions, facility-wide inventory management, and data entry • Created/approved purchase orders related to consumables & capital expenditures for three sites, while monitoring supply chain irregularities • Completed CDC applications, allowing potentially infectious biological samples to be imported into the United States, in relation to HIPAA and OSHA guidelines • Composed international clearance documents for outgoing biological shipments, containing IATA- required details for transport

• Launched essential functionality parameters of a private 2nd-generation specimen database with I.T. Director, responsible for managing hundreds of thousands of samples (associated to multiple data points) • Created multiple standard operating procedures outlining functionality of the specimen database, sample processing, receiving & shipping, inventory assignment, and order creation • Improved multiple client relationships with collection sites by establishing lines of communication for asset inquiries, transaction confirmations, and internal process improvements • Established standard technician protocols as the initial foundation for a biospecimen storage division

• Handled biological material used for medical testing and research in a controlled environment while using universal precautions• Maintained sample inventory reports of all internal & client-owned material through independent means, as a secondary supporting source to the primary electronic management system• Utilized FedEx Ship Manager software, documenting human biological commodities, inner package materials utilized, and generating Electronic Export Information (EEI) data through the Automated Export System for international shipments• Prepared documentation & executed packaging of human biological samples across multiple parcel options, for global temperature-controlled specimen shipments

• Trained approximately 45 employees on expected nightly duties, district-specific corporate expectations and execution of department-specific tasks

• Supervised main cashier-customer service area and employee transaction execution• Managed nightly register totals exclusively