Robert Diaz Email & Phone Number

Los Angeles, CA, US

Los Angeles, CA, US

Support CRM Business Transformation & Strategy

Newport Beach, California, US

Provide consulting advisory services for a boutique strategy consulting organization focused on strategic advisory and building solutions in select industry verticals like Insurance, Financial Services and Healthcare. Responsible for all practice development activities associated with ERP, and CRM solutions for the company including Project Roadmaps, Cloud.

Irvine, CA, US

Senior Consultant at RGP engaged on distinct Client Engagements. The engagements vary based on the needs of the customer, but can lend itself to Strategy, IT/Business Roadmaps and traditional IT Delivery.Ingram Micro - October 2017 - CurrentSenior Program Manager responsible for deploying a new business in China to support Cloud based capabilities and.

Basel, Switzerland, CH

Responsible for delivery of an Enterprise Resource Planning (ERP) Roadmap for Viking Cruises Globally (US, Switzerland, Germany, and United Kingdom). Providing guidance to deliver key functional capabilities in support of Finance and Accounting departments; Accounts Payable, Fixed Assets, Accounts Receivables, Financial Reporting, Consolidation. Inclusive.

Redmond, Washington, US

End-to-End Technology Solution for Project Sales, Resourcing, Delivery and Billing

Redmond, Washington, US

• Responsible for managing Customer Service Technology Solution Professionals in the United States, that help companies improve operational inefficiencies through use of Microsoft Cloud based service technology.
• Banking
• Public Sector
• Federal
• Travel & Hospitality
• Insurance (P&C)

Austin, Texas, US

Responsibilities include the development of CRM strategy and opportunity planning with the sales team and identification of additional opportunities within the Western Region, communicating Oracle’s Customer Experience product, positioning and messaging, and concisely demonstrating how Oracle can solve business issues and create value to its customers..

Zurich, Zurich, CH

Lead a global organization to develop and maintain shared or re-usable business capabilities for service, sales, and marketing business functionality using the Siebel Platform including Oracle CRM OnDemand (Software as a Service) for countries in Europe, Middle East, and Latin America. Managed a $14M global budget for base support and incremental system.

Woodland Hills, CA, US

Lead an IT Organization as Program Director supporting Service, Sales & Marketing capabilities for exclusive and independent agent / broker distribution channels. Key focus was to create best-in-class Service, Sales & Marketing Business organizations to manage interactions with our agents that sell insurance products. Managed $9.4M budget for base support.

Santa Clarita, California, US

Lead CRM IT organization as program manager and team leader to improve efficiency and effectiveness in company’s goal to create and support the best-in-class customer relationship management systems.

Responsible in building the entire infrastructure to support Oracle Financials application and the Data Marts; Oracle Database, and Sun Solaris operating systems for Development, QA and Production EnvironmentsManaged team in the analysis, design, development and Implementation of Oracle Financials for Accounts Payable, Fixed Assets and General.

London, GB

Team Lead responsible for coordinating and directing a team consisting of Farmers Insurance employees, contractors and E&Y consultants in the development of the interfaces to the Fire Standard Billing System. This effort included interface development to the Payable/Receivable package from the Continuum Corporation. Responsibilities included; adhering to a.

Burbank, CA, US

responsible for a team consisting of four senior programmer analysts that worked on company-wide application systems. The systems were TRACS (Corporate Transaction Application Control System), TMS (Table Management System) and Fixed Assets. Responsible for managing resources, projects, performance reviews, developing project plans and budgets, provide.

in charge of all maintenance and development for the DBS Accounts Payable System, Purchasing and Inventory Control Systems. The duties include system testing and documentation. Responsible for integration the VERTEX tax calculation routines into the Accounts Payable system for tax accruals, and a new laser-check printing interface for the Accounts Payable.

Bs/Ba, Finance

Bachelor Of Science (B.S.), Finance And Financial Management Services