Robert Diller Email & Phone Number

Greater Minneapolis-St. Paul Area

2101 E 24Th St, Minneapolis, Mn 55412

● Successfully collaborated with team to develop new product line for current and new clients. ● Achieved smooth transition of Reaserch and develpment stage to product roleout through staff training and creating clear cooking instructions for new products. through technical writing.● Ensured adherence to GMP (Good Manufacturing Practices) guidelines to achieve customer satisfaction. Worked with team to come up with product ideas. Successfully carried out new product ideas by developing recipes and cooking instructions. Ensured that each recipe adhered to GMP (Good Manufacturing Practices) guidelines. Evaluated each recipe and worked on ideas for improvements. Packaged and prepared products to be showcased to new and existing customers. Assisted with production of new products by training production staff in manufacturing of new products. Helped to come up with cost saving measures for new and current products. Kept track of raw materials by creating an inventory list and keeping it up to date. Ensured that employees followed HACCP guidelines as well as GMP and (SSOP) Sanitation Standard Operating Procedures. Assured quality of products in production. Troubleshoot customer complaints by identifying problems and coming up with solutions to fix and/or improve products. Kept track of Critical Control Points and identified any problems; then worked on problem solving in order to comply with HACCP guidelines. Ensured that instruments for monitoring CCPs were in working order.

2101 E 24Th St

● Helped production staff meet their maximum potential in order to exceed production goals.● Achieved %100 customer satisfaction through quality assurance to ensure safe, quality food. Prepared for production by making certain the necessary raw materials were on hand. Assisted in acquiring necessary materials for the day’s recipes and gave assistance where needed in loading of kettles. Boosted team moral through leadership example, and enthusiasm. Ensured correct ingredients and amounts were used. Made sure all production staff members followed specs on recipes, GMPs, and HACCP plan. Identified any potential problems in production and came up with plan of action. Assured quality of each batch before being transferred to packaging kettles. Monitored and documented CCPs to make sure we were providing safe, quality product in compliance with USDA and FDA requirements. Trained new production staff.

2101 E 24Th St. Minneapolis, Mn 55412

● Supervised team of kettle operators to transfer product from cooking to packaging kettles, providing consistent quality assurance. ● Maintained %100 customer satisfaction overseeing quality control of ingredients and final product. ● Ensured food safety through monitoring and docmunentation of all critical control points and neccessary documentation, resulting in never having to recall product.

Crystal, Mn No Longer In Business

● Successfully led kitchen staff of 8-10 to set up and prepare for lunch and dinner rushes.● Optimized profits through quality assurance and inventory control.● Kept kitchen staff fully invested in customer satifiction, resulting in customer and job satisfaction.● Optimised schedule of employees for smooth transition into rush hour service, with the lowest cost possilbe.