Bob Miller

Bob Miller Email and Phone Number

Founder @ IRGame
Lafayette, LA, US
Bob Miller's Location
Lafayette, Louisiana, United States, United States
About Bob Miller

I am a seasoned executive with over 30 years of experience in leading and growing high technology companies in various domains, such as cybersecurity, software development, internet service, telecommunications, engineering, and on-demand delivery. As the Chief Operating Officer at Global Data Systems, a top-managed security service provider, I am responsible for overseeing the strategic direction, operations, product development, and innovation of the organization.I have a proven track record of delivering exceptional results, creating value for stakeholders, and transforming challenges into opportunities. I am a patented inventor, an educator, and a student of Innovation Engineering, a system that enables rapid and reliable commercialization of ideas. I have also successfully founded, funded, merged, and acquired multiple startups, generating significant returns on investment. My specialties include cybersecurity services, business funding, mergers and acquisitions, turnarounds, product and software development, process development, network engineering and architecture, information technology, and operations management.

Bob Miller's Current Company Details
IRGame

Irgame

View
Founder
Lafayette, LA, US
Website:
irgame.ai
Employees:
2
Bob Miller Work Experience Details
  • Irgame
    Founder
    Irgame
    Lafayette, La, Us
  • Global Data Systems
    Chief Operating Officer
    Global Data Systems Aug 2018 - Present
    Lafayette, La, Us
    Recently named by Channele2e as the #3 MSP in the country in the Healthcare vertical and #14 in the top 100 Vertical MSPs in the country, this organization has had to make transformational decisions in a complex industry not only to survive but thrive. Our organization has performed at the top of our game through tragedy and planet-changing challenges. As I have gotten to know the team, I realized how special this organization is and the potential it represents. I will have the opportunity to contribute my software development, product, innovation, and leadership knowledge while helping a top-managed services company reach its goal of being the best in class. I have been impressed with the management team and staff’s relentless drive to make the customer experience world-class and adhere to a continuous improvement cycle that predictably increases the quality of their services. I am honored to be the Chief Operating Officer for Global Data Systems.In the last year, we have established a communication process that connects employee efforts directly to strategic intent defined by our executive team. We have also started educating our personnel on the Innovation Engineering process thereby enabling them to view our daily interactions with customers as an opportunity to create new products and services to address an ever-changing market that operates at a break-neck pace of change in the technology field. We have built a software framework that connects our systems via APIs to allow the free flow of information between all of our software platforms used in sales, operations, finance, and accounting. We have automated our most critical workflows and gained an order of magnitude improvement in effectiveness, reducing stress on our workforce and allowing us to scale without proportional cost increases. http://www.getgds.com
  • Irgame
    Founder
    Irgame Jan 2024 - Present
    IRGame is an online multi-player Incident Response game that requires hands-on participation as you work through challenging scenarios. There are challenges to overcome, resources to deploy and random injects to manage through. You do not need to have technical knowledge to play the scenarios. This system is designed to allow C-Level decision makers to learn about and understand the pressure and stress of managing a cyber incident.
  • University Of Louisiana At Lafayette
    Adjunct Professor Of Engineering Innovation
    University Of Louisiana At Lafayette Aug 2023 - Present
    Lafayette, La, Us
    I am teaching in the College of Engineering on the subject of Innovation for the course ENGR-220 Engineering Innovation. This course introduces students to the fundamentals of using an innovation system that allows them to define, discover, develop, and deploy their ideas. This course is rooted in the Eureka Ranch Innovation Engineering system with the addition of tactics I have developed during thirty years of managing highly technical projects, teams, and companies. Included is a high dose of entrepreneurial experience, which enhances the content and provides not only educational content but also new life skills for the students. It is an honor to be a part of the pioneering effort in Innovation Engineering in the state of Louisiana at the University of Louisiana Lafayette. This course shows the vision of the Department of Engineering and how it is embracing the future of education. I have such a love of the subject matter and it's practice that it is a joy to share what I have learned.
  • Waitr
    Chief Operating Officer
    Waitr Aug 2016 - Mar 2018
    Announced in May 2018, Waitr is engaged in a $308 Million-dollar transaction representing a major return on investment for its shareholders. Waitr is a world class On-Demand service company that has a superior product offering for both its restaurant partners and end users. During my time as Chief Operating Officer at Waitr, we produced the following results:• Over Four Million (4,000,000) deliveries were made• 800% growth in the number of Active Restaurants• 750% growth in Active Drivers• 850% growth in Transactions• 800% growth in Food Sales• 390% growth in Revenue• Reached over 500,000 unique purchasers• 20 Metro Areas with over 120 cities• Driver Efficiency increased by 20%• Decreased payroll expense over 20%• Invented a unique tamper proof drink container. (Patent Pending)I am extremely proud to have been a part of the great story that is Waitr.http://www.waitrapp.com/
  • Fenstermaker
    Product Development Lead
    Fenstermaker Mar 2013 - Aug 2016
    Lafayette, Louisiana, Us
    Serve as a resident Innovation Expert and software Product Development person for one of the largest and most respected engineering consulting firms in the South. With its unique diversity of expertise, Fenstermaker serves a variety of markets, including government agencies at all levels and corporations representing various industries. Fenstermaker’s early adoption of automated mapping kept the firm at the forefront of survey and mapping technology. Fenstermaker continues to grow and diversify in experience while still embracing a culture of quality services, innovative solutions, and exceptional customer service.
  • Totaland Technologies
    Director Of Emerging Technologies
    Totaland Technologies Mar 2013 - Aug 2016
    Lafayette, La, Us
    Serve as a resident Technologist and Innovation Engineer for one of the premier Land Management software providers in the United States. Since Totaland's founding in 2004, it has emerged as the clear leader in efficient, paperless field acquisition. Totaland's entire business is focused on removing redundancy from the workday of fellow Landmen, and is not going to stop until all the unnecessary mundane chores associated with a Landman’s job have become nothing more than bad memories.
  • Opportunity Machine
    Entrepreneur In Residence
    Opportunity Machine Mar 2013 - Jul 2015
    Serving on the Steering Committee and as Entrepreneur in Residence for the Opportunity Machine. Attract, Fund and Grow technology companies for Lafayette Louisiana. Formed in 2009, the primary function of the Opportunity Machine is to accelerate the growth of Late Early and Early Growth phase technology businesses. More than simply giving them guidance on best practices and access to resources designed to help them grow and develop, the Opportunity Machine also works to connect start-ups with venture and angel investor sources. Successfully helped Startup OM Member get funding in 2012. Helped multiple OM Members expand and graduate from the program.
  • Lafayette Economic Development Authority
    Head Machinist - The Opportunity Machine
    Lafayette Economic Development Authority Aug 2010 - Mar 2013
    Lafayette, La, Us
    Attract, Fund and Grow technology companies for Lafayette Louisiana. Formed in 2009, the primary function of the Opportunity Machine is to accelerate the growth of Late Early and Early Growth phase technology businesses. More than simply giving them guidance on best practices and access to resources designed to help them grow and develop, the Opportunity Machine also works to connect start-ups with venture and angel investor sources. Successfully helped Startup OM Member get funding in 2012.
  • Globalstar, Inc.
    Senior Vp Of Eng, Prod Dev & Ops
    Globalstar, Inc. Apr 2004 - Feb 2010
    Covington, La, Us
    • Senior Manager of public company Globalstar, Inc. • Part of a “Turn-Around” team that managed Globalstar from negative monthly earnings with 40 million in revenue to a 127 million in revenue with a positive 25 million in EBITDA annually in two years with a 40% growth rate each year.• Played a key part in increasing company value from 43 million in 2004 to 1.2 Billion in 2006.• Direct the operations of all engineering, ground station operations, product development, information services, billing and gateway control centers teams.• Responsible for product engineering and manufacturing.• Helped develop or improve the Management Incentive Bonus plan and Employee Evaluation process.• Responsible for world-wide ground operations practices for both owned and independent gateway operators.• Responsible for the overall project management of complex projects within the organization.• Chairman of the internal committee that oversees process development and project management (FOCUS).
  • Unibill, Inc.
    Chief Technical Officer
    Unibill, Inc. May 2003 - Apr 2004
    • Direct the operations and technical direction of a telecomm billing service provider for wireless, facilities based (ILEC/CLEC) and Cable services.• Responsible for software and hardware architecture decisions.• Directed the programming efforts of the organization.• Responsible for negotiating and crafting contracts used in customer agreements.• Responsible for developing a working budget for the organization.• Responsible for re-architecting the software systems to provide more modern interfaces (i.e. XML, Relational Database, etc…) for customers.• Responsible for developing the object model via UML associated with the new system.• Responsible for all AS400, Unix, and PC systems development.
  • Xspedius Communications, Inc.
    Chief Technical Officer
    Xspedius Communications, Inc. Aug 1998 - May 2003
    Us
    In July 2006 it was announced that Time Warner Telecom would buy Xspedius for $531 Million dollars representing a major return on investment for the shareholders.• Led the Operations, Voice, Data, OSS, Network Operations Center, Information Services, Customer Service and Provisioning teams. Served as the Technology subject matter expert.• Developer and Chairman of the Policy and Procedures committee.• Chairman of the internal committee that oversees process development and project management (FOCUS).• Developed budgets and helped define financial strategies for technical groups.• Negotiated vendor contracts to manage capital expenditures.• Served as an integral part of the Xspedius team as an operational problem solver.• Performed technical due diligence activities for possible acquisition and merger partners.• Performed technical evaluations for investors in Xspedius including Meritage and Brown Brothers.• Liaison with all departments in defining and solving inter-departmental issues.• Responsible for software automation projects for the company.
  • Lds Iamerica
    Manager Of Network Services
    Lds Iamerica 1995 - 1998
    Helped complete the exit strategy for the company securing approximately a $200 million dollar return on investment.Organized and created policies, systems and processes that allowed this spin-off to become one of the leading start-up Internet Service Providers in the region. Created the technical support group, product development group and managed the network infrastructure of this growing ISP. Was part of the team that worked to successfully close the transaction with a major provider and complete the exit strategy for the company securing approximately a $200 million dollar return on investment.
  • Orpheus Computing Services
    Co-Founder / Co-Owner
    Orpheus Computing Services 1988 - 1995
    Co-Founder and Owner of this successful start-up software development firm. Increased revenue by 5X over the seven years the company was in business. Acquired and led projects for such clients as Dresser Valve, Inc and The America College of Surgeons. Developed software systems for medical, engineering and emergency response companies. Orpheus's specialties included solutions to difficult scientific and technical software development problems.

Bob Miller Skills

Start Ups Strategy Project Management Telecommunications Management Product Development Entrepreneurship Leadership Wireless Team Building Mobile Devices Computer Network Operations Operations Management Cross Functional Team Leadership Team Leadership Network Architecture Customer Service Public Speaking Software Project Management Mobile Applications Telecommunications Management Programming Software Engineering Telecommunications Engineering Telecommunication Services Software Development Agile Methodologies Innovation Management Business Process Design Process Engineering Team Management Wireless Technologies It Operations Management Business Process Improvement Product Innovation Entrepreneurship Development Data Analysis Procedure Design Telecommunications Billing Sox Compliancy Entrepreneurial Finance Policy Writing Communication Skills Telecom Expense Management Economic Development Lean Startup

Bob Miller Education Details

  • University Of Louisiana Monroe
    University Of Louisiana Monroe
    Computer Science & Math

Frequently Asked Questions about Bob Miller

What company does Bob Miller work for?

Bob Miller works for Irgame

What is Bob Miller's role at the current company?

Bob Miller's current role is Founder.

What is Bob Miller's email address?

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What is Bob Miller's direct phone number?

Bob Miller's direct phone number is +133753*****

What schools did Bob Miller attend?

Bob Miller attended University Of Louisiana Monroe.

What are some of Bob Miller's interests?

Bob Miller has interest in Computers With Anything, Economic Empowerment, Inventing, Technology, Software Development, Science And Technology, Boomerangs And My Great Family, Guitar Player, Golf.

What skills is Bob Miller known for?

Bob Miller has skills like Start Ups, Strategy, Project Management, Telecommunications, Management, Product Development, Entrepreneurship, Leadership, Wireless, Team Building, Mobile Devices, Computer Network Operations.

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