Robert Morris Email & Phone Number
@nttdata.com
1 phone found area 682
LinkedIn matched
Who is Robert Morris? Overview
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Robert Morris is listed as Information Technology Professional - Veteran, US Air Force at Ascendion, a company with 5316 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at nttdata.com, phone signal with area code 682, and a matched LinkedIn profile for Robert Morris.
Robert Morris previously worked as Operations Service Desk Manager - Technical Project Manager (Onsite at Santander and Loan Depot at Ascendion and Client Delivery Executive at Ntt Data Services. Robert Morris holds Computer Science from Community College Of The Air Force.
Email format at Ascendion
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AeroLeads found 1 current-domain work email signal for Robert Morris. Compare company email patterns before reaching out.
About Robert Morris
Accomplished Information Technology professional with demonstrated skills in a variety of industries using Microsoft Windows Server 2008 / 2016, Windows XP/7/8/10/11. Proficient with Lifecycle Project Management, Domain and Operations Management, ITIL, Agile, and Change Management Methodologies. Leadership roles include Delivery Executive, operations Manager, Release Manager, Incident, Problem, and Change Management, Domain Operations Manager, Operations Manager, Service Desk Manager, as well as several projects where I was single point of contact and liaison between the business and onsite vendors.Experience with Azure, Active Directory, Office 365, VMware, Service Now Help Desk Solutions, Network Monitoring (Dynatrace / App Dynamics) IT Instruction, and Network Operations Center Analyst / Engineer duties. Excellent communication, interpersonal and organizational skills; able to explain complex IT concepts in simple terms, as well as the ability to learn and implement new technologies quickly.
Listed skills include Troubleshooting, Team Building, Management, Sdlc, and 26 others.
Robert Morris's current company
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Robert Morris work experience
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Operations Service Desk Manager - Technical Project Manager (Onsite At Santander And Loan Depot
Current- Managed multiple projects across the enterprise
- Disaster Recovery
- Micro-segmentation
- Microsoft APIM Migration
- Genesis licensing
- Creating Request for Proposal (RFP)
Client Delivery Executive
- Managed delivery issue resolution and risk management.
- Ensured high-quality delivery with global practices.
- Managed client expectations and delivery aspects with Client Manager and Client Executives.
- Implemented productivity improvements and best practices.
- Led delivery teams across onsite, offshore, and nearshore locations.
- Managed Annual Operating Plan and Monthly forecasts.
Domain Operations / Service Desk Manager - Toyota Financial Services
- Request and Incident Management Support; responsible for L2 application support and ensuring that application performance and processes are monitored, and incidents are responded to in accordance with SLAs.
- Lead for Process improvement; responsible for queue management, ensuring Requests and Incidents are assigned and resolved within their respective SLAs.
- Primary Point of Contact for escalations related to Requests and Incident Management for their respective queues; operated as the liaison between support resources and Factory Reliability Engineer/Release Masters for.
- Problem Management Support / Major Application Incident Support. Participated in Major Problem Review (MPR) and assisted in driving completion of problem tasks.
- Established /Managed /Reported KPIs and SLA/SLOs; was Operational Support Point of Contact. Also responsible for License Reconciliation Audits.
- Responsible for Technology Recovery Plan (DR) Testing and support including Planning - Coordination for resources to execute Technology Recovery Plans, and Engagement - Contacting Digital Factory Reliability Engineers.
It Operations Manager
- IT Operations Manager Responsible for Support Center Trouble Ticket resolution, as well as Process Design and implementation for policies and procedures for the Tier 1, 2 and 3 support centers.
- Supported internal corporate, and 135 external sites across Texas and Louisiana.
- Used Cisco Meraki, SCC Service Desk, and Bomgar remote support tools; Responsible for maintaining and updating Active Directory using native Microsoft Active Directory, as well as Manage Engine Active Directory Manager.
- Installed and configured Zoom software clients for audio and video conferences; performed Moves, adds, and changes (MAC’s) as requested.
- Mentored Tier 1 personnel; operated as the liaison between Service Desk and Systems Analysts and Network Support Teams.
- Resolved hardware and software issues with IBM, HP and Dell Servers, Laptops, Desktops, and All-in-one systems.
Robert Morris education
Computer Science
Computer/Information Technology Administration And Management
Military And Strategic Leadership
Frequently asked questions about Robert Morris
Quick answers generated from the profile data available on this page.
What company does Robert Morris work for?
Robert Morris works for Ascendion.
What is Robert Morris's role at Ascendion?
Robert Morris is listed as Information Technology Professional - Veteran, US Air Force at Ascendion.
What is Robert Morris's email address?
AeroLeads has found 1 work email signal at @nttdata.com for Robert Morris at Ascendion.
What is Robert Morris's phone number?
AeroLeads has found 1 phone signal(s) with area code 682 for Robert Morris at Ascendion.
Where is Robert Morris based?
Robert Morris is based in Dallas-Fort Worth Metroplex, United States, United States while working with Ascendion.
What companies has Robert Morris worked for?
Robert Morris has worked for Ascendion, Ntt Data Services, Toyota North America, and Senior Care Centers (Robert Half Tech).
How can I contact Robert Morris?
You can use AeroLeads to view verified contact signals for Robert Morris at Ascendion, including work email, phone, and LinkedIn data when available.
What schools did Robert Morris attend?
Robert Morris holds Computer Science from Community College Of The Air Force.
What skills is Robert Morris known for?
Robert Morris is listed with skills including Troubleshooting, Team Building, Management, Sdlc, Leadership, Customer Service, Windows Xp, and Windows Server.
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