Director, Workforce Management
Current
Mar 2023 - Present
AeroLeads people directory · profile
Robert Dobson Email & Phone Number
Workforce Management Executive / Call Center Executive
at
Webster Bank
1 work email found
@stubhub.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Workforce Management Executive / Call Center Executive
Location
West Jordan, Utah, United States
Company size
Who is Robert Dobson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Robert Dobson is listed as Workforce Management Executive / Call Center Executive at Webster Bank, a company with 3149 employees, based in West Jordan, Utah, United States. AeroLeads shows a work email signal at stubhub.com and a matched LinkedIn profile for Robert Dobson.
Robert Dobson previously worked as Director, Workforce Management at Webster Bank and Global Head of Workforce Management at Stubhub. Robert Dobson holds Mba from University Of Phoenix.
Company email context
Email format at Webster Bank
This section adds company-level context without repeating Robert Dobson's masked contact details.
{first_initial}{last}@stubhub.com
86% confidence
AeroLeads found 1 current-domain work email signal for Robert Dobson. Compare company email patterns before reaching out.
Profile bio
About Robert Dobson
Experienced leader at balancing Revenue delivery, Service Levels, and Cost KPIs with a complete understanding of how these impact Call Center Operational Teams and Employee Engagement. Skilled at process improvement focusing root cause analysis and providing Actionable Insights improving performance within the contact center. Experienced leader in change management and employee engagement.Driven and results oriented contact center leader with experience in the following areas:- Contact Center Strategy- Workforce Management Strategy- Call Routing Strategy- Budgeting and Forecasting- Financials and Financial Reporting- Conact Center Reporting and Analytics- Business Continuity ManagementSystems Experience:- Aspect eWFM (Multi Skill, Empower)- Genesys (WFM, Skills Based Routing, Infomart Reporting)- Avaya (Best Services Routing, CMS, CentreVu Supervisor)- Interactive Intelligence - Genesys Interactive Decisions Contact Center PlanningOrganizations:Member of Society of Workforce Planning ProfessionalsAwards:Society of Workforce Planning Professionals 2012 Workforce Management Planning Professional of the Year
Listed skills include Call Centers, Leadership, Management, Customer Satisfaction, and 30 others.
Current workplace
Robert Dobson's current company
Company context helps verify the profile and gives searchers a useful next step.
Webster Bank
9 roles · 38 years
Robert Dobson work experience
A career timeline built from the work history available for this profile.
Global Head Of Workforce Management
Dec 2017 - Feb 2023
Director, Workforce Management
Apr 2009 - Dec 2017
Director Of Resource Planning
Oct 2007 - Apr 2009
Resource Planning Manager
Apr 2003 - Oct 2007
Accounting, Financial Analyst, Global Planning Coordinator
Oct 1997 - Apr 2003
Reservation Sales, Priority Club Acct Rep, And Gr Case Mgr
Jan 1995 - Oct 1997
Staff Sergeant
Utah Army National Guard
1988 - Sep 2016
Manager/Coin Dealer
All About Coins
1989 - 1997
~8 yrs
Team & coworkers
Colleagues at Webster Bank
Other employees you can reach at websterbank.com. View company contacts for 3149 employees →
MS
Mariola Slawek
Colleague at Webster Bank
Cromwell, Connecticut, United States, United States
View →
AB
April Bertocchi
Colleague at Webster Bank
Malden, Massachusetts, United States, United States
View →
GC
Garrett Cherry
Colleague at Webster Bank
Greater Hartford, United States
View →
LW
Lynn Wilkison
Colleague at Webster Bank
Shelton, Connecticut, United States, United States
View →
MS
Marg Strileckis
Colleague at Webster Bank
United States, United States
View →
DV
David Viggiano
Colleague at Webster Bank
United States, United States
View →
MR
Martina Rafferty
Colleague at Webster Bank
New York, New York, United States, United States
View →
FE
Faith Eltman
Colleague at Webster Bank
New Britain, Connecticut, United States, United States
View →
RB
Robin Beaupre
Colleague at Webster Bank
New London, Connecticut, United States, United States
View →
RT
Richard T.
Colleague at Webster Bank
Bridgeport, Connecticut, United States, United States
View →
Mariola Slawek
Colleague at Webster Bank
Cromwell, Connecticut, United States, United States
View →
AB
April Bertocchi
Colleague at Webster Bank
Malden, Massachusetts, United States, United States
View →
GC
Garrett Cherry
Colleague at Webster Bank
Greater Hartford, United States
View →
LW
Lynn Wilkison
Colleague at Webster Bank
Shelton, Connecticut, United States, United States
View →
MS
Marg Strileckis
Colleague at Webster Bank
United States, United States
View →
DV
David Viggiano
Colleague at Webster Bank
United States, United States
View →
MR
Martina Rafferty
Colleague at Webster Bank
New York, New York, United States, United States
View →
FE
Faith Eltman
Colleague at Webster Bank
New Britain, Connecticut, United States, United States
View →
RB
Robin Beaupre
Colleague at Webster Bank
New London, Connecticut, United States, United States
View →
RT
Richard T.
Colleague at Webster Bank
Bridgeport, Connecticut, United States, United States
View →
3 education records
Robert Dobson education
FAQ
Frequently asked questions about Robert Dobson
Quick answers generated from the profile data available on this page.
What company does Robert Dobson work for?
Robert Dobson works for Webster Bank.
What is Robert Dobson's role at Webster Bank?
Robert Dobson is listed as Workforce Management Executive / Call Center Executive at Webster Bank.
What is Robert Dobson's email address?
AeroLeads has found 1 work email signal at @stubhub.com for Robert Dobson at Webster Bank.
Where is Robert Dobson based?
Robert Dobson is based in West Jordan, Utah, United States while working with Webster Bank.
What companies has Robert Dobson worked for?
Robert Dobson has worked for Webster Bank, Stubhub, Intercontinental Hotels Group (Ihg®), Ihg, and Intercontinental Hotels Group.
Who are Robert Dobson's colleagues at Webster Bank?
Robert Dobson's colleagues at Webster Bank include Mariola Slawek, April Bertocchi, Garrett Cherry, Lynn Wilkison, and Marg Strileckis.
How can I contact Robert Dobson?
You can use AeroLeads to view verified contact signals for Robert Dobson at Webster Bank, including work email, phone, and LinkedIn data when available.
What schools did Robert Dobson attend?
Robert Dobson holds Mba from University Of Phoenix.
What skills is Robert Dobson known for?
Robert Dobson is listed with skills including Call Centers, Leadership, Management, Customer Satisfaction, Workforce Management, Forecasting, Process Improvement, and Analytics.
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